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SERVICE
The ATMOS 41W may be returned to METER for maintenance (inspect system or replace old
or damaged parts). Select replacement parts (e.g., RH sensor, rain funnel, leveling plate)
can also be ordered from METER. Contact
for more information. ZENTRA
Utility mobile makes it easy to send feedback, bug reports, and feature requests to METER
(
The ATMOS 41W requires little maintenance when installed correctly. Be sure to check the
ATMOS 41W and sensor data periodically:
• Replace batteries as needed (
).
NOTE: Do no mix NiMH and alkaline batteries together. Do not mix new and old batteries together.
• Inspect the battery holders to ensure they are clean and free of corrosion.
NOTE: Never immerse the ATMOS 41W in liquids or bury the ATMOS 41W. This and other misuse, improper protection,
or improper installation may damage the ATMOS 41W and void the manufacturer’s warranty.
NiMH batteries should last for several years if they are charging properly. Over a long period
of time, NiMH batteries will begin to lose their charge capacity. If dark periods lasting
months cause the batteries to discharge too low, it is time to replace the NiMH batteries.
When replacing NiMH batteries, use high-quality batteries advertising higher charge
capacity. New NiMH batteries may also be purchased from METER. Contact
to discuss concerns or recommendations.
Alkaline batteries should be replaced when the battery charge nears 0%. Replace batteries
with high-quality alkaline batteries. A low-quality battery may not provide the desired
battery life for the ATMOS 41W.
NOTE: Installing or replacing the batteries in the ATMOS 41W resets the internal real-time clock. The ATMOS 41W
requires a time sync to accurately save a time and date stamp with each sensor measurement record. The ATMOS 41W
time can be set from ZENTRA Utility Mobile, the on-board GPS receiver, or the cellular network. Press the TEST button
after changing the batteries to enable the GPS receiver to acquire a new time and position fix.
5.5 UPDATE FIRMWARE
METER will occasionally release firmware updates that improve ATMOS 41W performance.
Updates will be available using ZENTRA Utility Mobile. Please consult with Customer
Support about any questions about the necessity or process of updating firmware on
ATMOS 41W.
5.6 TROUBLESHOOTING
Although the ATMOS 41W is designed for durability and built to the highest manufacturing
standards, problems may occasionally occur. This troubleshooting section details the major
problems and their solutions (
. If the problem is not listed or these solutions do not
solve the issue, contact
.