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Part Number  4532287   Rev 5   12/15

Safety Notices 

 DANGER

All utility connections and fixtures must be maintained 

in accordance with local and national codes.

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Warning

Do not store or use gasoline or other flammable vapors 

or liquids in the vicinity of this or any other appliance. 

Never use flammable oil soaked cloths or combustible 

cleaning solutions for cleaning.

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Warning

This appliance is not intended for use by persons 

(including children) with reduced physical, sensory or 

mental capabilities, or lack of experience and knowledge, 

unless they have been given supervision concerning 

use of the appliance by a person responsible for their 

safety. Do not allow children to play with this appliance.

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Warning

This product contains chemicals known to the State 

of California to cause cancer and/or birth defects or 

other reproductive harm. Operation, installation, and 

servicing of this product could expose you to airborne 

particles of glass-wool or ceramic fibers, crystalline 

silica, and/or carbon monoxide.  Inhalation of airborne 

particles of glass-wool or ceramic fibers is known to the 

State of California to cause cancer.  Inhalation of carbon 

monoxide is known to the State of California to cause 

birth defects or other reproductive harm.

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Warning

Authorized Service Representatives are obligated to 

follow industry standard safety procedures, including, 

but not limited to, local/national regulations for 

disconnection / lock out / tag out procedures for all 

utilities including electric, gas, water and  steam.

Notice

This appliance is not approved or authorized for home 

or residential use, but is intended for commercial 

applications only. The manufacturer and/or authorized 

representative will not provide service, warranty, 

maintenance or support of any kind other than in 

commercial applications.

Notice

Routine adjustments and maintenance procedures 

outlined in this manual are not covered by the warranty.

NOTE: Proper installation, care and maintenance are 

essential for maximum performance and trouble-free 

operation of your equipment. Visit our website  

www.mtwkitchencare.com for manual updates, 

translations, or contact information for service agents in 

your area.

CORRECT DISPOSAL OF THIS PRODUCT

This marking shown on the product 

indicates that the product should not be 

disposed as household waste or regular 

commercial waste. Instead it shall be 

handed over to the applicable collection 

point for the recycling of electrical and electronic 

equipment. By ensuring this product is disposed correctly, 

you will help prevent potential harm to the environment 

or human health, which could otherwise be caused by 

inappropriate waste handling of this product. 
For more detailed information regarding recycling of the 

product, please contact your local city office or your waste 

disposal service.

 DANGER

Induction appliances, sent for disposal, can be brought 

back into operation and their use must be avoided.

NOTE: The appliance is built with common electrical, 

electromechanical and electronic parts. No batteries are 

used.
NOTE: The owner and operator are responsible for the 

proper and safe disposal of the appliance.

Summary of Contents for HO/IN 3200-GN

Page 1: ...Installation Operation and Maintenance Manual Part Number 4532287 Rev 5 12 15 Induction Designer Series Hold Line Built In Heat Retaining Models Original Instructions models HO IN 3200 GN ...

Page 2: ...er available when you call Your Factory Authorized Service Agent Service Agent Telephone Number Your Local Equipment Supplier Supplier Telephone Number Model Number Serial Number Date of Installation ABOUT THIS MANUAL Throughout this manual the induction appliance model indicated on the cover page is referred to as appliance induction appliance or equipment A period is used in this manual as the d...

Page 3: ...nt The manufacturer and or authorized representative are not responsible for any damages or personal injury caused by failure to observe any safety instructions Risks involved when disregarding safety instructions include but not limiting to Death or injury caused by electric shock Burn injury caused by contacting overheated cooking surface cookware or oil and grease Damage to the equipment caused...

Page 4: ... utilities including electric gas water and steam Notic This appliance is not approved or authorized for home or residential use but is intended for commercial applications only The manufacturer and or authorized representative will not provide service warranty maintenance or support of any kind other than in commercial applications Notic Routine adjustments and maintenance procedures outlined in ...

Page 5: ...Installation 13 Planning for Installation 14 Cabinet Requirements 14 Typical Applications 16 Countertop Support Requirements 19 Specifications 21 Dimensions Heat Retaining Plate with Flush Mount installation frame Standard 21 Dimensions Heat Retaining Plate with Top Mount Installation Frame Option 22 Dimensions induction generator 23 Dimensions Control Unit 24 Cut Out Dimensions Control Unit Insta...

Page 6: ... of PAN 41 Placing Pan On A Heat Plate 41 Temperature Control and Display 42 Digital Display 42 Automatic Pan Detection No Pan No Heat 42 When Appliance Is Idle 42 Section 4 Maintenance Maintenance Safety Disclaimer 43 Dangerous Electrical Voltage 43 Maintenance Safety Cleaning 43 Personal Protection 44 Daily Cleaning and Maintenance 45 Glass Cleaning 45 Stainless Steel case 45 Visual Inspection o...

Page 7: ...nd communication connections can be connected conveniently through plug connections Application The RTCS RTCSmp induction appliances are designed to be incorporated into a custom built counter or an island suite See section 2 Installation Four configuration options are possible because a single induction generator can power up to four heat retaining plates The induction RTCSmp Hold Line models are...

Page 8: ... the exhaust air out from the generator 3 4 Power supply connection Main power supply cable is NOT INCLUDED 4 Cables With each heat retaining plate a coil cable 2 5m 8 2 and a sensor cable are provided With each control unit a 3 meter 9 8 long CAN BUS RJ 45 ethanet Cable is provided Main power supply cable is NOT INCLUDED Serial Plate Location The serial plate specifies the model number serial num...

Page 9: ... packing slip 3 A sequential number A 4 digit sequence number indicates that the appliance is not RTCS nor RTCSmp A 5 digit sequence number indicates that the appliance is either a RTCS or RTCSmp appliance A RTCSmp appliance is marked as such on the serial plate 4 Month of manufacture 01 02 03 04 5 Year of manufacture 2014 14 2015 15 Marketing Identifier Example HO IN 3200 3 2 1 1 Product Series H...

Page 10: ...10 Part Number 4532287 Rev 5 12 15 General Information Section 1 ...

Page 11: ...TANT INSTALLATION SAFETY AND ELECTRICAL REQUIREMENTS nWarning Safety and Electrical Requirements This appliance component requires additional features and components to comply with appliance and electrical standards It is the responsibility of the customer and installer to interpret and comply with all applicable national and regional health codes safety and electrical standards in your jurisdicti...

Page 12: ...h the specifications given on the serial plate affixed to the appliance Wrong voltage will damage the appliance A stable power supply must be provided Notic Always refer to the serial plate on the appliance to verify the electrical data When the data listed on the serial plate is different than that listed in this manual contact the manufacturer or the authorized representative Notic All cables mu...

Page 13: ...ypical Installation Shown below HO IN 3200 4 1 2 3 5 1 Heat Retaining Plate 2 Control Unit 3 Induction Generator 4 NOT Provided Air Intake filter and holder See details in Typical Applications on page 16 5 NOT Provided PACTAN silicone sealant for installation Part Number 70000015 ...

Page 14: ...ploded View of a Typical Installation on page 13 Installation Instructions on page 29 Cabinet Requirements Read and understand all installation safety instructions at the beginning of Section 2 Installation 1 PLACE THE INDUCTION APPLIANCE AWAY FROM HEAT AND MOISTURE Similar to other electronic equipment induction equipment is sensitive to moisture and high heat Recommendations Do not position the ...

Page 15: ...ges are created behind louvered openings Example 1 or ventilation gaps Example2 to deflect water splashes Example 1 Example 2 4 ELIMINATE FIRE HAZARDS Comply with all ventilation and installation clearances Keep the appliance away from combustible materials vapors or liquids Final cabinet construction and installation must comply with all applicable national and local electrical and safety codes 5...

Page 16: ...3 Louvered openings or ventilation gap facilitate proper air flow Safe electrical environment 4 An enclosed compartment protects the electronic appliance and wiring from the environment Personnel are also protected from the electronics and the electrical cables 5 It is important that the coil cables are routed separately from other communication and power cables 6 The appliance is intended to be p...

Page 17: ...he exhaust is vented into a separate channel or chamber and then outside the cabinet Distance between the exhaust openings and any obstruction is minimum 40mm 1 57 Air intake filter and holder shown are not provided Illustration item 11 Plastic holder part number 72261030 This holder can be mounted directly onto the bottom of the cabinet Item 12 reusable and dishwasher safe air filter part number ...

Page 18: ... to the air intake fan is used ensure to provide a finger guard on the fan Air intake filter and holder shown are not provided Illustration item 11 Plastic holder part number 72261030 This holder can be mounted directly onto the bottom of the cabinet Item 12 reusable and dishwasher safe air filter part number 71000003 See xx for the descriptions of items 1 to 7 in illustration 3 1 2 4 5 7 6 Applic...

Page 19: ...his section provides examples of possible support structures for your consideration Flush Mount Installation On A Typical Countertop EXAMPLE 1 i A typical countertop of 2 to 3 mm thick ii A support bracket is stud mounted or welded onto the underside of the countertop The bracket is bended to provide the required recess height iii Silicone sealant shown i ii iii EXAMPLE 2 i A countertop is machine...

Page 20: ... typical 1mm 18 gauge is mounted onto the cut out area of the countertop ii Additional reinforcement might be needed typical minimum 2mm 14 gauge bracket used iii Silicone sealant shown i ii iii Top Mount Installation On Stone Countertop Option Heat Plate with Top Mount Installation Frame EXAMPLE 7 i A support bracket minimum 2mm 14 gauge is stud mounted onto the countertop The bracket is bended a...

Page 21: ... Counter top 2 Counter top cut out 528 x 328 20 79 x 12 91 NOTE Dimensions include widths for silicone joints on all four sides Consider adjusting cut out dimensions based on mounting methods See section Parallel Installation and Clearance on page 27 3 Recommended recess depth approximate 8 00 to 8 64mm 0 315 to 0 34 4 Body clearance width x depth x height 300 x 500 x 100mm 11 81 x 19 69 x 3 94 5 ...

Page 22: ... 548 x 348 21 57 x 13 7 3 520 x 320 20 47 x 12 6 4 5 6 588 x 388 23 15 x 15 28 6 6 6 6 4 4 2 2 7 8 9 10 11 A Detail A Counter Top Cut Out Dimensions 1 Counter top 2 Counter top cut out dimension 548 x 348 21 57 x 13 7 3 Glass top 4 Glass top dimension 5 Installation Frame 6 Installation Frame dimension 7 Coil connection 8 Sensor connection 9 Grounding bolt 10 Front 11 Body clearance height minimum...

Page 23: ...of airflow 1 Coil connection 2 Sensor connection 3 Grounding for the heat plates 4 Control unit connection zones C and D 5 Control unit connection zones A and B 6 Mains power supply connection 7 Grounding for the mains power supply connection 8 Installation clearance air exhaust air intake minimum 40 mm 1 574 9 Installation clearance cable bend cable connection service minimum 75mm 2 952 ...

Page 24: ... Installation Section 2 DIMENSIONS CONTROL UNIT Measurements in mm and inch A A 1 2 1 CAN BUS connection Cable provided for each control is 3000mm 118 long 2 There are No Indicator Lights on the control units for RTCSmp Hold Line models ...

Page 25: ...unt Installation Mount the unit onto the front of a panel CUT OUT DIMENSIONS FOR HOLES STUDS Measurements in mm and inch 4x Ø5 0 20 4x Ø8 0 31 Back Mount Installation Mount the unit onto the back of a panel NOTE Thickness of panel below item 1 maximum 3mm 0 12 12 gauge This restriction ensures a proper grip on the knob and the indicator lamp will not be obstructed 1 CUT OUT DIMENSIONS FOR HOLES ST...

Page 26: ...up to 4 heat retaining plates One control unit controls up to 2 heat retaining plates All possible configurations for each model are listed in the table below Model Configuration HO IN 800 HO IN 1600 HO IN 2400 HO IN 3200 OPERATING CONDITIONS For the appliance to function properly the following conditions must be maintained Maximum Tolerance of Nominal Supply Voltage 6 10 Supply frequency 50 60 Hz...

Page 27: ...e put side by side and the joints between the glass tops must be sealed with silicone to ensure the installation is water tight Examples below show installation with and without gap 1 2 i ii iii 1 Example 1 4mm Gap Between Glass i A 4mm gap between glass tops for silicone is recommended ii Support beam shown 2 Example 2 No Gap Between Glass iii NOTE Seal all crevices as required and follow practic...

Page 28: ... of 75 0mm 2 95 between the groups of heat plates is required Examples 1 2 3 1 2 3 4 4 1 HO IN appliance 1 which has 1 generator and 2 heat plates 2 HO IN appliance 2 which has 1 generator and 4 heat plates 3 Gap between heat plates from different appliances minimum 75mm 2 95 4 The plates can be placed in a row or in a square with gaps or without gaps depending on the counter top material and supp...

Page 29: ...lity for your region NOTE Countertop thickness of about 2mm is shown in the illustrations as an example Brackets and fasteners for installation are not provided NOTE Provide enough time for the silicone to cure per manufacturer s instructions Do not start up the appliance during this time NOTE Orientation of the appliance 1 The connectors are located at the FRONT 2 The digital display underneath t...

Page 30: ...ess the flange into the silicone and level the appliance Wipe up any excess silicone FLUSH MOUNT Method TOP MOUNT Method 4 FLUSH MOUNT ONLY Apply food safe silicone adhesive to fill the gap completely between the flange and the counter surface Carefully wipe up any excess silicone ...

Page 31: ... fresh air intake and exhaust and service access Mounting Methods The generator can be installed using one or both of the following methods Use the two holes 1 on the back side to mount the generator Insert mounting brackets left item 2 1 into proper slots 2 to mount the generator vertically or horizontally Mounting brackets are provided 1 2 2 2 2 2 2 1 2 1 45 1 77 10 0 39 13 0 51 25 0 98 15 0 59 ...

Page 32: ...ition NOTE The unit must be mounted onto a non combustible surface NOTE Thickness of panel typical 1 5mm 0 06 16 gauge maximum 3mm 0 12 12 gauge NOTE Fasteners for installation are not provided Front Mount Installation Fasten the unit onto the front of the panel Back Mount Installation Remove the plastic knob from the unit and fasten the unit onto the back of the panel 1 1 Thickness of panel maxim...

Page 33: ...sed and tied in a serpentine or S pattern NOT coiled Branch circuit protection FI switch Best practice When multiple cooking appliances are installed into the same counter install a circuit breaker box or a FI switch box to protect the individual circuit Connecting the Components NOTE Always follow instructions on the labels that are affixed next to the connectors and cables NOTE Ensure the cables...

Page 34: ...ervice agency for assistance 3 All possible configurations are shown in the table below Follow the diagram to connect the heat plate or plates to the generator Connect the coil and sensor cables Start from Zone A Then connect the control unit or units to the generator HO IN 450W Heat Plates are shown as an example 1 Heat Plate 1 Control Unit 2 Heat Plates 1 Control Unit 2 Heat Plates 2 Control Uni...

Page 35: ... C 122 to 212 F 3 The display shows the set temperature followed by a dot Example 4 Within 2 seconds the display changes from the set temperature with dot to the actual temperature and the dot blinks This means energy is being transferred to the pan and the water is heated Example 5 Take the pan away from the hob and power transmission stops The display shows the current temperature without a dot ...

Page 36: ...4532287 Rev 5 12 15 Installation Section 2 Installation Appendix A Main Power Supply Cable Wiring Diagrams 208V HO IN Appliances L1 L2 N GND GND L1 L2 N GND L1 L2 120V 230V HO IN Appliances GND L1 N GND L1 N GND L1 N ...

Page 37: ...ge these equipment Heat only food products on the griddle plate or in the braising pan OPERATION SAFETY PERSONAL PROTECTION Notic Induction appliances are more powerful heat up pans quicker and cook food faster than conventional cooking equipment Your induction appliance will require different use and care than other conventional equipment Do not operate the equipment without reading this manual a...

Page 38: ...g in contact with hot surfaces or hot grease Wear personal protective equipment Cooking with Induction Glass Tops Models nWarning Never Leave An Empty Pan On Cooktop Induction appliances heat up empty pans very quickly Never operate the appliance with an empty pan Do not pre heat pan Always put food products water or oil into the pan before turning on the appliance Failure to do so will result in ...

Page 39: ... 40o C 104o F 5o C 41o F 40o C 104o F 5o C 41o F 2 Never place your induction equipment next to any grease generating or heat generating equipment 3 Clean the intake filter at least once a week or as often as required 4 Use only pans that fits the glass Do not use oversized pans 5 Never pre heat the pan Place the pan on the cook zone only when you are ready to cook 6 Do not use dented pans because...

Page 40: ...nd magnetic materials If the pan bottom attracts a magnet the pan is suitable for induction cooking Look for cookware that is labeled suitable for induction or with an induction compatible symbol DO NOT USE cookware made of aluminum copper glass ceramics or conventional stainless steel NOTE Aluminum inserts on bottom Cookware base inserted with areas of aluminum reduces the magnetic area for induc...

Page 41: ...n covers the silicone seal underneath the heat from the pan may dry out the silicone overtime When the silicone seal drys out and breaks liquid can penetrate into the interior of the appliance and damage the electronics Placing Pan On A Heat Plate Each cook zone of our appliances is equipped with the latest RTCS or RTCSmp sensors These sensors monitor temperature and cookware continuously in realt...

Page 42: ...etaining plate To maximize efficiency with minimal resources power cycles through the heat retaining plates at set intervals This means when one plate is active and the temperature is shown with a blinking dot the other plates lay dormant with temperatures shown without dots This is normal However ensure you are using proper induction pans on the plates To shutdown the appliance Turn the control k...

Page 43: ...igh pressure water jet for cleaning or hose down or flood interior or exterior of the equipment with water Ensure that no liquid can enter into the equipment nWarning Allow heated equipment glass surface to cool down before attempting to clean service or move nWarning When cleaning the exterior care should be taken to avoid front power switch and the electrical cords Keep water and cleaning soluti...

Page 44: ... may collapse or tip if misused in this manner DANGER To avoid cardiac pacemaker malfunction consult your physician or pacemaker manufacture about effects of electromagnetic field on your pacemaker nWarning Markings and warning labels mounted directly on the equipment must be observed at all times and kept in a fully legible condition nWarning Risk of burns from high temperatures You may get burnt...

Page 45: ...ed to clean stainless steel 2 Wipe dry with a soft clean cloth VISUAL INSPECTION OF SILICONE SEAL Inspect the silicone seal around the glass perimeter or the joint between the appliance and the counter surface Call for service immediately if you notice Cracks on the silicone seal The silicone seal comes away from the glass housing or moves when you press down on the seal Weekly Cleaning and Mainte...

Page 46: ...e in a power reduction mode The appliance continues to operate normally Appliance equipped with an indicator lamp or a digital display see section Troubleshooting Chart Error Code Flash Code Appliance without an indicator lamp digital display or the lamp is malfunction see section Troubleshooting Without Error Code Flash Code NOTE The cooling fan starts when the ambient temperature in the control ...

Page 47: ...ment with three phase supply only Check incoming power supply Example power cable plugged into the wall socket Check kitchen main fuse box Defective equipment Put knob in OFF position Only if possible and safe disconnect the appliance from the power supply Contact an authorized service agency Appliance does not react to control knob positions Defective control switch Put knob in OFF position Only ...

Page 48: ...ture The intake air temperature must be lower than 40 C 104 F Contact an authorized service agency 7 E29 E47 Generator component failure Problem with control wiring Warning from overheated pan cooking empty sensor or coil connection failed 1 NOTE E47 on griddles braising pans indicates that griddle plate is too hot Let equipment pan cool down Check food in the pan or empty pan Contact an authorize...

Page 49: ...Part Number 4532287 Rev 5 12 15 49 Section 5 Troubleshooting Wearable Parts List Photo Part Number Description 70000015 Silicone Seal PACTAN 7076 310ml For installation and water tight seal ...

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Page 52: ...tated otherwise All rights reserved Part Number 4532287 Rev 5 12 15 Every new piece of Manitowoc Foodservice equipment comes with KitchenCare and you choose the level of service that meets your operational needs from one restaurant to multiple locations StarCare Warranty lifetime service certified OEM parts global parts inventory performance audited ExtraCare CareCode 24 7 Support online mobile pr...

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