WARRANTY
All equipment supplied by Metro Mobility is warranted by the company to be free from faulty
workmanship or materials. If any defect is found within the warranty period, the company will repair, or
at its discretion replace, the equipment without charge for materials or labour.
1. The repairing or replacement of any part will be carried out by authorized Dealers/Service Agents.
2. In the event of safety performance failure (the products fail to comply with safety requirements, have
personal safety/property hazard, do not have the due service performance, or have other
design/manufacturing/processing defect and cause quality problem and lead to accessory damage) within
7 days (including) after the sales date (the invoice date shall prevail) even you follow the instructions,
you may choose to return, replace or repair the product;
3. Should any part or parts of the scooter need repairing or replacement as a result of a specific
manufacturing or material defect within two years from the date on which the possession of the scooter
was transferred to the original purchaser, and subject to it remaining within that ownership, then the part
or parts will be repaired or replaced completely free of charge if returned to the authorized service agent.
(Note: This guarantee is not transferable.)
4. Parts replaced after the original warranty has expired are covered for a further three months.
5. Items of a consumable nature will not generally be covered during the normal warranty period unless
such items have clearly suffered undue wear as a direct result of an original manufacturing defect. These
items include amongst others upholstery, tires, inner tubes, batteries, arm pad, hand grips and other
similar parts.
6. The above warranty conditions apply to all scooter parts for models purchased at full retail price.
7. Under normal circumstances, warranty will be voided and no responsibility will be taken by
manufacturer for the following reasons:
7.1 The scooter or parts that have not been maintained in accordance with the manufacturer’s instructions
above or do not use the original accessories provided by manufacturer or agents.
