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User Guide
This warranty constitutes the buyer’s sole remedy. No other warranties,
such as fitness for a particular purpose, are expressed or implied. Under
no circumstances will Metrobility be liable for any damages incurred by
the use of this product including, but not limited to, lost profits, lost
savings, and incidental or consequential damages arising from the use
of, or inability to use, this product. Authorized resellers are not authorized
to extend any other warranty on Metrobility’s behalf.
ADDITIONAL IMPORTANT WARRANTY INFORMATION:
The Radiance 10/100 Mbps services line card is designed to operate
using only the Metrobility-supplied small form-factor pluggable (SFP)
transceivers specified in this manual. The use and installation of parts
not included in this document will void the product’s warranty and may
cause damage to the unit.
Technical Support
Before contacting Technical Support, please make sure you have the
following information:
•
R821 board revision (A, B, C,...)
•
R821 OS version number
•
R821 FPGA version number
•
SFP type(s) (singlemode, multimode, BWDM, CWDM)
•
Topology: standalone NID or bookended pair
•
VLAN, if applicable
•
Version of software on the R502-M management card, if applicable
•
NetBeacon software version number, if applicable
•
Management station hardware specifications (RAM, operating system,
and CPU)
•
Network layout including the type of switches/equipment connected to
the R821
Notify Metrobility Technical Support via e-mail by contacting
techsupport@metrobility.com
or by calling 1.877.526.2278, from 8 AM
to 7 PM (EST). You can also send a fax to Metrobility at 1.603.594.2887.