MGE UPS Systems Ellipse MAX 1100, Installation And User Manual

MAU-00033/AB - 7

ENGLISH

Troubleshooting 

(For further information, visit the mgeups.com site or contact after-sales support.)

◗

 The battery backup outlets   

9

are not supplied with power.

◗

 The connected devices are not

supplied when AC power fails.

◗

 AC power is available, but the

UPS

 operates on battery power.

◗

 The filtered outlets   

8

   are not

supplied.

◗

 Green button  

13

  flashes

frequently and audio alarm
beeps.

◗

 Red LED  

12 

 is on and the

audio alarm beeps every 30
seconds.

◗

 Red LED  

11

  is on and the

audio alarm beeps every 30
seconds.

◗

 Green LED  

10

  is off and the

filtered outlets   

8

   are supplied.

◗

 The telephone line is disturbed

or modem access is not possible.

◗

 Red LED  

11

  flashes.

Problem

Diagnostic

Solution

◗

 Button  

13

  is not lighted on.

◗

 The devices are not connected to

the battery backup outlets   

9

 .

◗

 Circuit breaker  

14

 , located under

the 

UPS

, has been tripped by an

overload on the 

UPS

 output.

◗

 The wall outlet is not supplied.

◗

 Circuit breaker  

14

 , located under

the 

UPS

, has been tripped by an

overload on the 

UPS

 output.

◗

 The 

UPS

 frequently operates on

battery power because the AC power
source is of poor quality.

◗

 The 

UPS

 battery backup outlets   

9

are overloaded.

◗

 A fault has occurred on the 

UPS

.

The battery backup outlets   

9

   are no

longer supplied.

◗

 Surge protection is no longer

provided.

◗

 Surge protection on the telephone

line is no longer provided.

◗

 The battery has reached the end of

its service life.

◗

 Press button  

13

  and check that it

turns green.

◗

 Connect the devices to the battery

backup outlets   

9

  .

◗

 Disconnect excess equipment and

reset the circuit breaker  

14 

 by

pressing the corresponding button.

◗

 Supply power to the wall outlet.

◗

 Disconnect excess equipment and

reset the circuit breaker  

14

  by

pressing the corresponding button.

◗

 Have the electrical installation

checked by a professional or use
another wall outlet.

◗

 Disconnect excess equipment

connected to the battery backup
outlets   

9

  .

◗

 Call after-sales support.

◗

 Call after-sales support.

◗

 Disconnect the telephone line from

the wall outlet.

◗

 Call after-sales support.

◗

 Have the battery replaced.

1

2

3

4

5

6

7

8

9

10

Advanced customizing of your UPS:

Sensitivity to variations of the AC power supply

◗

Only to be used 

if frequent switching to the 

UPS

 battery

due to large variations in the AC supply voltage.

◗

 Accessing the programming mode: with the device

switched off, press button 

 13 

 for 6 s and release it once

LEDs 

 11  12  13 

 have come on.

◗

 Display of the 3 possible voltage ranges according to the

status of LEDs

  11  

and 

 12 

:

Audio alarm

◗

 Possibility of deactivating the audio alarm when the 

UPS

is operating on the battery.

◗

 Accessing the programming mode: with the device

switched off, press button 

 13 

 for 11 s and release it once

the audio alarm sounds.

◗

 Display of the 2 possible audio alarm modes:

Normal mode
(factory
configuration):

AC supply
between 165V
and 285V

Extended
mode:

AC supply
between 

150V

and 285V

Sensitive mode:

AC supply
between 

175V

and 

285V

◗

 Memorizing the mode: 10 s after the last press of the

button.

◗

 Memorizing the mode: 5 s after the last press of the

button.

Normal mode (factory
configuration):

the 

UPS 

emits a beep every

10 s when operating on its
battery.

Silent mode:

the 

UPS 

emits a single

beep when switching to
battery operation and then
remains silent.

Normal mode
activated:

programming by
continuous beep.

Silent mode
activated:

programming by
a beep every
second.

Change from one mode to another by
successively pressing button 

 13 

.

Change from one mode to another by
successively pressing button 

 13 

.

11

13

12

11

13

12

11

13

12