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34008097EN/AB

 - Page 20

5. Maintenance

5.1 Troubleshooting

  

If LED 

(21) 

or 

(22)

 is ON, a fault or an alarm has occurred.

Use the escape button 

(24)

 to stop the audio alarm.

Indication

Diagnostic

Correction

1

The UPS does not start,
the alphanumeric display indicates:
COLD START NOK
CHECK AC WIRING

The AC input power is not 
connected or is connected to the 
UPS output.

Check the UPS is correctly 
connected to the AC input power.

2

LED 

(22)

 is ON, the SWF LED 

(11)

 at 

the rear of the UPS is ON.
The alphanumeric display indicates:
SITE WIR. FAULT
CHECK AC WIRING

Phase inversion on AC input power. 
The UPS does not start.

 In an earthed-neutral system, to 

correct the wiring, disconnect and 
turn the AC-power outlet 180° (DIN-
SCHUKO type) or call an electrician 
to modify the connections.

 For all other types of system, 

disable the detection function.

3

LED 

(22)

 is ON,

the alphanumeric display indicates:
NO BATTERY
CHECK CONNECTION

The battery is incorrectly 
connected.

Check battery connections (see 
section 5.2, Battery-module 
replacement).

4

LED 

(22)

 is ON,

the alphanumeric display indicates:
BATTERY FAULT
SERV REQUIRED

A fault is detected on the battery.

Replace the battery (see section 5.2, 
Battery-module replacement).
Call the after-sales support 
department.

5

LED 

(21)

 is ON,

the alphanumeric display indicates:
OVERLOAD ALARM
REDUCE LOAD

The load level exceeds the 
programmed overload level or UPS 
capacity.

Check the power drawn by the 
connected devices and disconnect 
any non-priority devices. Check the 
programmed overload level.

6

LED 

(22)

 is ON,

the alphanumeric display indicates:
LOAD UNPROTECTED
OUTPUT OVERLOAD

The UPS is overloaded. Devices 
connected to the UPS are fed 
directly by the electrical network via 
the By-pass.

Check the power drawn by the 
connected devices and disconnect 
any non-priority devices.

7

LED 

(22)

 is ON,

the alphanumeric display indicates:
REDUCE LOAD
RESTART UPS

After repetitive overloads, the UPS 
is locked in the By-pass position. 
Devices connected to the UPS are 
fed directly by the electrical 
network.

Check the power drawn by the 
connected devices and disconnect 
any non-priority devices.
Shut down and restart the UPS to 
return to normal operation.

8

LED 

(22)

 is ON,

the alphanumeric display indicates:
OVERLOAD FAULT
REDUCE LOAD

The UPS shut down automatically 
because of overload at the UPS 
output.

Check the power drawn by the 
connected devices and disconnect 
any non-priority devices.

9

LED 

(22)

 is ON,

the alphanumeric display indicates:
LOAD SHORT-CIRCU
CHECK WIRING

The UPS shut down automatically 
because of a short-circuit at the 
UPS output.

Check the installation at the UPS 
output (wiring, fault equipment).

10

LED 

(22)

 is ON,

the alphanumeric display indicates:
INTERNAL FAULT
SERV REQUIRED

A UPS internal fault has occurred. 
There are two possible situations:

  the load is still supplied, but 

directly with AC power via the 
bypass,

  the load is no longer supplied.

Call the after-sales support 
department.

11

The alphanumeric display indicates:
REMOTE POWER OFF
RPO

Switching of the Remote Power Off 
(RPO) has led to the shut down of 
the UPS.

Replace the contact in the normal 
position, and press the ON/OFF 
button to restart.

Summary of Contents for PULSAR 1000

Page 1: ...34003641FR AA Page 1 T H E U N I N T E R R U P T I B L E P O W E R P R O V I D E R www mgeups com Installation and user manual Pulsar 700 1000 1500 1000 RT 1500 RT EXB 1000 1500 EXB 1000 1500 RT...

Page 2: ...34008097EN AB Page 2...

Page 3: ...cal and electronic waste Battery The product contains lead acid batteries that must be processed according to applicable local regulations concerning batteries The battery may be removed to comply wit...

Page 4: ...tion Pictograms Important instructions that must always be followed Information advice help Visual indication Action Audio signal In the illustrations on the following pages the symbols below are used...

Page 5: ...operation 13 2 7 UPS connection without a FlexPDU or HotSwap MBP module 14 3 Operation 3 1 Start up and normal operation 15 3 2 Operation on battery power 15 3 3 Return of AC power 16 3 4 UPS shutdown...

Page 6: ...242 x 158 x 400 Pulsar 1000 242 x 158 x 400 Pulsar 1000 RT 438 x 86 5 x 480 Pulsar 1500 242 x 158 x 450 Pulsar 1500 RT 438 x 86 5 x 480 Pulsar EXB 242 x 158 x 400 Pulsar EXB RT 440 x 86 5 x 480 Weigh...

Page 7: ...ctor for remote ON OFF and RPO Remote Power Off control 6 Connector for battery EXB module 7 Group of 3 programmable outlets for connection of equipment 8 Group of 3 outlets for connection of equipmen...

Page 8: ...y module 1 3 Control panel 20 Load protected LED 21 Downgraded operation LED 22 Load not protected LED 23 Alphanumeric display 24 Escape cancel button 25 Scroll button 26 Enter confirm button 27 ON OF...

Page 9: ...upports for the upright position RT model only 39 FlexPDU module optional 40 Connection cable between FlexPDU module and UPS 41 NMC communication card optional 42 HotSwap MBP module optional 43 Connec...

Page 10: ...llation of the RT model in a rack It is advised to install the battery EXB module s at the lowest position in the rack then install the UPS above Follow steps 1 to 4 for module mounting on the rails T...

Page 11: ...t operate simultaneously Tower model 1 Connect the RS232 33 or USB 34 communication cable to the serial or USB port on the computer equipment 2 Connect the other end of the communication cable 33 or 3...

Page 12: ...t the UPS cover back in place using the screws RT model 1 Connect the UPS socket 9 to the AC power source using the power cable from the equipments to be protected 2 Connect the input socket on the Fl...

Page 13: ...on the HotSwap MBP module using the cable 43 supplied This cable and the connectors are marked blue 3 Connect the UPS outlet 8 to the UPS Output 54 on the HotSwap MBP module using the cable 43 supplie...

Page 14: ...d 2 Connect the loads to the UPS using the cables 32 It is preferable to connect the priority loads to the 3 outlets marked 8 and the non priority loads to the 3 outlets marked 7 that can be programme...

Page 15: ...e used to read UPS measurements AC input voltage operating mode battery capacity and UPS serial number If UPS personalisation is desired it is advised to enter the personalisation mode at this time Th...

Page 16: ...Power Off allows a remote contact to be used to disconnect all the equipment connected to the UPS from the power supply Restarting the UPS requires manual intervention ROO Remote ON OFF allows remote...

Page 17: ...closed start up of UPS UPS connected to the network and network energized Note local On Off control via button 27 has priority over the remote control order Contact open shut down of UPS To return to...

Page 18: ...ll button 25 several times until the personalisation menu is reached Press the Enter button 26 to access the different possibilities Finally confirm the selection by pressing the Enter button 26 again...

Page 19: ...ery power Enabled Disabled Automatic restart Enabled Disabled The UPS restarts automatically when AC power returns Energy savings Disabled Enabled When function enabled battery shuts down when power d...

Page 20: ...evices Check the programmed overload level 6 LED 22 is ON the alphanumeric display indicates LOAD UNPROTECTED OUTPUT OVERLOAD The UPS is overloaded Devices connected to the UPS are fed directly by the...

Page 21: ...the wiring between the UPS and the HotSwap MBP module see section 2 6 13 The load is no longer supplied when the rotary switch 49 on the HotSwap MBP module is set to the Normal position The UPS is shu...

Page 22: ...attery two screws E Turn the connector F Pass the connector through the hole G Pull the plastic tab to remove the battery block and replace it Tower model A Put the front panel near the UPS B Disconne...

Page 23: ...g screws metal protection cover of the battery D Remove the metal protection cover of the battery E Pull the plastic tab to remove the battery block and replace it To ensure safety and high performanc...

Page 24: ...S control panel LED 51 UPS ON OK to switch goes OFF the UPS can now be disconnected and replaced Return to normal operation 1 Check that the UPS is correctly connected to the HotSwap MBP module 2 Star...

Page 25: ...re MGE UPS SYSTEMS 140 avenue Jean Kuntzmann Zirst Montbonnot St Martin 38334 St Ismier Cedex FRANCE Tel 33 0 4 76 18 34 14 Fax 33 0 4 76 18 45 21 training mgeups com www mgepowerlearning com Catalogu...

Page 26: ...nput power Voltage Frequency Power factor Single phase 100 120 140 V 160 V 184 V to 284 V 5 50 60 Hz autoselection 0 95 Load output Voltage Frequency Harmonic distortion THDV Overload capacity Current...

Page 27: ...he load Normal AC input The AC power line supplying the UPS under normal conditions Percent load Ratio of the power effectively drawn by the load to the maximum output of the UPS Personalisation It is...

Page 28: ...34008097EN AB MGE UPS SYSTEMS T H E U N I N T E R R U P T I B L E P O W E R P R O V I D E R 140 Avenue Jean Kuntzmann ZIRST Montbonnot St Martin 38334 Saint Ismier Cedex France www mgeups com...

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