Operator’s Manual
27
TROUBLESHOOTING
Symptom
Problem
Solution
Engine Will Not
Start
Engine switch is off.
Turn engine switch on.
Fuel valve is OFF.
Turn fuel valve to ON position.
No fuel.
Fill fuel tank.
Bad gasoline or water in gasoline.
Drain entire system and refill with fresh fuel.
Oil level is low.
Engine is equipped with low oil shutdown. If en-
gine lubricant level is low, it must be filled before
it will start. Check engine lubricant level and fill, if
necessary.
Spark plug faulty, fouled, or improperly
gapped.
Replace spark plug.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Drain fuel and carburetor. Refuel with fresh gas-
oline.
Dirty fuel filter.
Contact a qualified service center.
CO sensor LED is flashing red, indicat
-
ing a CO hazard.
Leave area immediately and relocate to an open
outdoor area. Ventilate area thoroughly before
occupying again. Ensure the generator is located
in an open outdoor area and point exhaust away
from occupied structures.
CO sensor LED is constant yellow indi-
cating a sensor fault.
The CO sensor needs to be repaired or replaced.
Contact customer service or a qualified service
center for assistance.
Engine hard to
start.
Water in gasoline.
Drain entire system and refill with fresh fuel.
Weak spark at spark plug.
Contact a qualified service center.
Engine lacks
power.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Drain fuel and carburetor. Refuel with fresh gas-
oline.
Dirty air filter.
Clean or replace as needed.
AC receptacle
does not work.
Item plugged in is defective.
Try a different item.
Generator is overloaded.
Remove loads and press the reset button.
Circuit breaker is tripped.
Reset the AC circuit breaker.
Generator makes
a “spark knock”
or “pinging”
noise.
An occasional light “knocking” or “ping
-
ing” under heavy load is not a cause
for concern. However, if the knocking
or pinging occurs under normal load
at a steady engine speed, the problem
may be with the brand of gasoline being
used.
Switch to a different brand of gasoline, making
sure that the octane rating is 86 or higher. If
problem continues, contact a qualified service
center.
Engine Shuts
Down
Shut off due to CO accumulation &
flashing red indicator
Follow all safety instructions on CO Action Label
Shut off due to CO shutdown system
fault & constant yellow indicator
System fault or end of life indication.
If problem persists after trying the above solutions, contact customer service or a qualified service center for
assistance.
NOTICE: As the equipment owner, you are responsible for the performance of the required maintenance listed
in the Maintenance section. It is recommended that you retain all receipts covering maintenance on your equip-
ment. Neglecting or failing to perform the required maintenance may increase emissions, decrease fuel efficien
-
cy, degrade performance, cause irreversible engine damage and/or void your warranty.
