RFT9709 Transmitter Instruction Manual
55
Appendix
E
Decontamination and
Return Goods Policy – USA
A Return Material Authorization Number (RMA) must be obtained prior
to returning any equipment to Micro Motion for any reason. The RMA
number can be obtained by calling the Customer Service Department at
1-800-522-6277 between 6:00 AM and 5:30 PM (Mountain Time),
Monday through Friday, except holidays.
To help ensure that both you and Micro Motion are providing a safe
working environment for our employees and conforming with OSHA
regulations, the following equipment return requirements must be
followed. Failure to follow these requirements may result in additional
charges for cleaning and decontamination.
To comply with Department of Transportation (DOT) regulations, the
equipment you return must be thoroughly cleaned and decontaminated
of all foreign substances (e.g., process fluid) prior to shipment to Micro
Motion. This decontamination requirement applies to the sensor tubes,
sensor case exterior, sensor case interior, and electronics. If you
suspect that the sensor case interior may be contaminated, the case
must be drained by drilling a hole or removing the purge plug(s), and
then flushed to remove contaminants from the case interior. To avoid risk
of explosion, do not drill the case if a combustible gas may be present.
The flow tubes must be cleaned and decontaminated of all foreign
substances. Shipping equipment that has not been decontaminated may
violate DOT regulations. The requirements for packaging and labeling
hazardous substances are listed in DOT regulations (49 CFR 172,178,
and 179).
A DECONTAMINATION/ CLEANING STATEMENT form must be
completed. If the statement is not completed, the customer may be
charged for decontamination and cleaning. If the equipment has been
exposed to a known hazardous substance with any characteristic that
can be identified in the Code of Federal Regulations, 40 CFR 261.20
through 261.24, then the chemical abstracts number and hazardous
waste number/hazard code must be stated in the space provided on the
form.
Material Safety Data Sheets (MSDS) for all substances that came in
contact with the equipment must be supplied. This includes substances
used for decontamination and cleaning. If the equipment has been
exposed only to food-grade substances or potable water, or substances
for which an MSDS is not available, a Decontamination/Cleaning
Statement form is acceptable.
Please ship one piece of equipment per package and include two copies
of the Decontamination/Cleaning Statement and MSDS. The package
should be shipped to the address on the Decontamination/Cleaning
Statement form.
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