Protouch2 GUI User Manual
2016 Microchip Technology Inc
Page 7
7
Disable Power Management
Power Management should be disabled for the hub after plugging in the hub and
before launching the tool
. If it is a USB 3.1 Gen1 Hub, then power management
should be disabled on both USB2.0 Hub and USB 3.1 Gen1
Hub
.
Power
Management can be disabled by using the Device Manager as shown below.
Please refer to
Uncheck the Checkbox so that the computer will not put the hub to sleep.