46
4.5 Transfer
SP5102 could support the call transfer with two types, one is the Consultant,
and another is the Blind transfer.
The transfer could be initialized only for the state as above.
i
Dial another call during the connect state
ii
Answer another call during the connect state
4.5.1 Consultant
Transfer
Consultant Transfer scenario:
A communicate with B
→
Tranf or Line hear dial tone+ C’s
number
→
C pick up
→
A hangs up
→
B communicate with C
A communicate with B
→
Tranf or Line hear dial tone+ C’s number
→
C busy/ring
→
Tranf or original Line
→
Retrieve call with B
A communicate with B
→
Tranf or Line hear dial tone+ C’s number
→
C reject
→
Tranf
→
Retrieve call with B
A communicate with B
→
Tranf or Line hear dial tone+ C’s
number
→
C reject
→
press Line to hang up C and hear dial tone
again
→
press original Line to retrieve call
A communicate with B
→
Tranf or Line hear dial tone+ C’s
number
→
C ring
→
A hangs up
→
Blind transfer
4.5.2 Blind
Transfer
Blind Transfer Scenario:
A communicate with B
→
Blind Tran. + C’s number
→
hear nothing (C
ring)
→
Blind transfer
A communicate with B
→
Blind Tran. + C’s number
→
C Busy
→
hear
special tone then retrieve B immediately
A communicate with B
→
Blind Tran. + C’s number (not finished)
→
Blind Tran. Retrieve call
Summary of Contents for SP5102
Page 7: ...6 Support QoS to ensure voice quality Cost effective suitable for pure VoIP environment ...
Page 8: ...7 1 3 Telephone Appearance Front View Bottom shell ...
Page 9: ...8 ...
Page 42: ...41 3 8 Reboot OK Reboot Please Wait ...
Page 75: ...74 5 5 System Status 5 5 1 Network Status Display all current network status of SIP Phone ...
Page 76: ...75 5 5 2 Version Information Display software version ...
Page 80: ...79 6 2 quit command Type quit exit close will logout SIP Phone SP5102 and Telnet Program ...
Page 82: ...81 6 4 reboot command After typing commit command type reboot to restart the SIP Phone SP5102 ...
Page 84: ...83 6 6 commit command Save any changes after configuring the SIP Phone SP5102 ...
Page 92: ...91 ...
Page 94: ...93 ...
Page 100: ...99 ...