Microsoft Surface 2, User Manual

Page 1: ...Surface 2 User Guide With Windows RT 8 1 Software Published March 2014 Version 2 0...

Page 2: ...red trademarks of Microsoft Corporation Surface Skype and Wedge are trademarks of Microsoft Corporation Bluetooth is a registered trademark of Bluetooth SIG Inc Dolby and the double D symbol are regis...

Page 3: ...ED 14 GET ONLINE 14 SET UP YOUR EMAIL 14 PEOPLE ADD CONTACTS 15 SKYPE ADD CONTACTS 16 ONEDRIVE YOUR PERSONAL CLOUD 16 MAKE IT YOURS 16 GET TO KNOW SURFACE 2 17 POWER STATES ON OFF STANDBY AND RESTART...

Page 4: ...YOUR ACCOUNTS 47 PERSONALIZE THE START SCREEN 47 CHANGE YOUR LOCK SCREEN 48 NOTIFICATIONS 48 ADD A LANGUAGE 49 DESKTOP BACKGROUND COLORS AND SOUNDS 49 CONNECT DEVICES 50 CONNECT A USB MOUSE PRINTER AN...

Page 5: ...EO 77 SKYPE 78 ONEDRIVE 79 XBOX GAMES 81 MAPS 81 MORE BUILT IN APPS 82 ADDITIONAL INFO YOU SHOULD KNOW 83 KEEP SURFACE UP TO DATE 83 HOW CAN I HELP PROTECT MY SURFACE FROM VIRUSES 84 KEYBOARD SHORTCUT...

Page 6: ...ge vi CARE AND CLEANING 95 TOUCHSCREEN CARE 95 COVER CARE 95 BATTERY CARE 95 SAFETY AND WARRANTY 95 HELP SERVICE AND SUPPORT 96 SURFACE HELP 96 WINDOWS HELP 96 AT T HELP 96 APP HELP AND TROUBLESHOOTIN...

Page 7: ...e 2013 RT Word Excel Outlook PowerPoint and OneNote apps 1 1 There are some differences between Office RT and other versions of Office For more info see Office com OfficeRT About this guide We hope th...

Page 8: ...more info Typing Covers Add a unique keyboard that doubles as a protective cover Typing Covers sold separately This way you ll always have a keyboard with you See Typing Covers for more info Two camer...

Page 9: ...dual position kickstand when you want to be productive or when you want to kick back and have some fun One position is ideal for typing at a desk and another for typing on your lap Stereo speakers an...

Page 10: ...2014 Microsoft Page 4 2 AT T service activation on qualifying plan required additional fees apply Coverage not available everywhere...

Page 11: ...or more info Full size USB 3 0 port Connect USB accessories like a mouse phone or an Ethernet adapter See Connect devices for more info microSDXC card reader Use the microSDXC card reader behind the k...

Page 12: ...Point and OneNote apps are pre installed See Office 2013 RT for more info Apps Surface 2 has many built in apps check out the tiles for them on your Start screen And you can install more apps from the...

Page 13: ...close to your Surface so that it clicks into place see picture 2 Flip out the built in kickstand on the back of Surface either position 3 Plug the power cord into a wall outlet or power strip 4 Conne...

Page 14: ...you use to sign in If you don t have a Microsoft account setup can create one for you using any email address To learn about the benefits of using a Microsoft account see All about accounts on Surface...

Page 15: ...nts using a capacitive pen sold separately Start screen Start is the heart of your Surface it s where you open apps see what your friends are doing and get to your favorite websites The tiles on Start...

Page 16: ...they Swipe up from the bottom edge of the screen or down from the top edge Touch Swipe tap and beyond Tap Swipe Here s a glossary of touch gestures that you can use with Surface Gesture How to do it...

Page 17: ...on the screen like scrolling with a mouse Slide to rearrange Press and briefly drag an item in the direction opposite to the way the page scrolls then move it wherever you want For example if the scr...

Page 18: ...u want Typing Cover Press a charm key from the top row Charm keys on Touch Cover Here s what you can do with the charms Search You can use the Search charm S to finds things on Surface OneDrive in app...

Page 19: ...ock screen and signing in With a Microsoft account personal settings like your lock screen and Start screen can follow you to other devices Your favorite websites browser history and pinned sites on y...

Page 20: ...to either or both of these apps Outlook RT Add your email accounts You can add Outlook com Gmail AOL Yahoo and Exchange email accounts to Outlook or any email account that uses POP or IMAP Here s how...

Page 21: ...dd contacts below For info on how to sync Google email contacts and calendar see How to sync Google services on Windows com Microsoft Exchange To find out how to set up and troubleshoot a Microsoft Ex...

Page 22: ...contacts To find out how see Skype on Surface on Surface com OneDrive Your personal cloud OneDrive is online storage that comes with your Microsoft account It s like an extra hard drive that s availab...

Page 23: ...n on the screen Or open the Settings charm tap or click Power Shut down Standby Close the Cover press and release the Power button or don t use Surface for a few minutes Restart Open the Settings char...

Page 24: ...internal lithium ion battery with up to 10 hours of active use battery life on a single charge At the end of your day or when the battery is low use the included 24 watt power supply to charge your S...

Page 25: ...as your phone while you re traveling in your car To charge Surface using the Car Charger 1 Plug the Car Charger into the vehicle power port or cigarette lighter in your car 2 Connect the power connec...

Page 26: ...creen orientation Here s how 1 Rotate Surface the way you want it 2 Open the Settings charm and then tap or click Screen 3 Tap the Screen rotation icon If this doesn t work remove or fold back the Typ...

Page 27: ...reen keyboard To manually open the on screen keyboard without tapping an area where you can type Open the Settings charm tap or click Keyboard Touch keyboard and handwriting panel On screen keyboard o...

Page 28: ...ou want for example Use keyboard shortcuts Tap the Ctrl key and then another key for example Ctrl C for Copy Turn Caps Lock on off Double tap the Up Arrow key Change keyboard settings Open the Setting...

Page 29: ...see all of the Typing Covers in the Accessories area of Surface com To find out how to clean the Covers see Cover care in this guide Click in The Typing Covers magnetically attach to the Surface touch...

Page 30: ...er row keys and when the selection is complete lift your hand to delete the selected text Suggestions and corrections As you type on Touch Cover 2 or the on screen keyboard text suggestions appear to...

Page 31: ...12 use the Fn key in combination with a key from the top row For example for F5 press Fn Function lock unlock Fn Caps If you frequently use function keys you can lock the Fn key so that you don t have...

Page 32: ...h Note The Wireless Adapter doesn t work with Surface Music Kit Charging the wireless adapter Connect the included cable to the wireless adapter and plug the other end of the cable into the USB port o...

Page 33: ...our finger across the touchpad to move the on screen pointer To click on something tap once on the touchpad left mouse click If you d rather use a mouse with Surface see Use a mouse in this guide Acti...

Page 34: ...or listening to music or watching movies The internal microphones one in front and one in back come in handy when making calls or recording videos Surface 2 features Dolby audio so that you can enjoy...

Page 35: ...vice You can switch between different audio devices such as speakers and headphones Here s how 1 Open the Search charm type manage audio devices and then choose Manage audio devices from the search re...

Page 36: ...ms and tap Start or add a Desktop tile to your Start screen Mouse From Start move your pointer to the lower left corner and then click Keyboard Press Windows logo key D When will I go to the desktop T...

Page 37: ...de Find and open apps To find an app on your Surface Apps view Swipe up from the center of the Start screen or click on the lower left of Start A list of apps appears Type an app name or scroll to see...

Page 38: ...m the left edge and with your finger still on the screen move it back toward the left edge Tap the app you want Mouse Move the mouse pointer into the upper left corner and then move it straight down Y...

Page 39: ...nd tap or click an app It ll appear on top of the first two apps Tap or click the left of right side of the screen To learn more about using apps together see Getting around your PC on Windows com Clo...

Page 40: ...open app commands Here s how 1 Open an app and then do any of the following Touch Swipe up from the bottom edge or down from the top edge of the screen Mouse or touchpad Right click You can also tap...

Page 41: ...then type what you want to find As you type you ll see search results and suggestions 2 If you see what you re looking for tap or click it to open it 3 To see more results including web results from...

Page 42: ...ck the Search button in the app If you don t see Search swipe down from the top of the screen to see more commands In some apps you can use the Search charm Here s how 1 Open the Search charm from an...

Page 43: ...rint photos on Windows com Save pages to Reading List When you come across an article or other content that you d like to read later just share it to Reading List instead of emailing yourself a link R...

Page 44: ...hoose Control Panel from the search results or From the desktop open the Settings charm and then tap or click Control Panel Sync your settings When you sign in with a Microsoft account your personal s...

Page 45: ...osoft account is the email address and a password that you use to sign in to services like Outlook com OneDrive Windows Phone and Xbox If you use an email address and password to sign in to these Micr...

Page 46: ...you have a picture password or PIN tap or click Sign in options to choose another sign in method If you re locked out and need your BitLocker recovery key see BitLocker recovery key in this guide Choo...

Page 47: ...nt is automatically locked if you close the Cover or don t use Surface for a while Here s how to manually lock or sign out 1 From the Start screen tap or click your account picture upper right corner...

Page 48: ...use your security info to verify your identity and help you get back into your account It s important to make sure you ve added security info and check it for accuracy For more info see Microsoft acc...

Page 49: ...the Windows Store If prompted sign in with your Microsoft account If you can t sign in to the Windows Store see Why can t I sign in to the Windows Store on Windows com 2 To find an app do any of the f...

Page 50: ...stall apps on multiple PCs on Windows com Get games There s a game for everyone in the Windows Store Here s how to get games 1 On the Start screen tap or click Store 2 Swipe down from the top edge of...

Page 51: ...n tap Your account 2 Choose Add payment method or Edit payment method edit any necessary info and then choose Submit To remove a payment method or view your billing history see Edit payment method for...

Page 52: ...hen tap Your apps 3 Tap or click the apps that you want to install and then choose Install For more info see What happened to the apps on my PC on Windows com App updates App publishers sometimes upda...

Page 53: ...to Start Pin an app Swipe up from the center of the Start screen to see all your apps Press and hold an app for a moment then choose Pin to Start Tip Want more rows of tiles on your Start screen From...

Page 54: ...You have notifications in the upper right corner and on the lock screen Hide notifications To hide notifications for a while open the Settings charm and then tap Notifications Additional notification...

Page 55: ...ows com If you want to use different languages in the Office apps see Office 2013 language options on Office com Desktop background colors and sounds To change the desktop background colors and sounds...

Page 56: ...ck Change PC settings PC and devices Mouse and touchpad Use a capacitive pen You can use a capacitive pen or stylus sold separately on the Surface touchscreen Capacitive means a pen that works like yo...

Page 57: ...mice speakers and other devices that have the Designed for Windows RT 8 1 logo These devices work right out of the box and you don t have to install drivers Some older devices might not work with Wind...

Page 58: ...have set up you might be ready to stream For example if you have an Xbox 360 on a home network you might be ready to stream In other cases you might need to set up or change your network and connect...

Page 59: ...A port on your TV monitor or projector 2 Connect the other end of the cable to the Surface adapter Be sure to remove the end cap from the Surface adapter 3 Plug the adapter into the HD video out port...

Page 60: ...g on the connected screen and your Surface screen will be blank Notes For more info about using taskbars and moving apps around see Connect a second monitor or projector on Windows com Problems or que...

Page 61: ...choose This PC in the left pane of File Explorer Additional storage options In addition to the internal storage you can use the following storage options OneDrive online storage OneDrive is cloud stor...

Page 62: ...learn more see the OneDrive section in this guide File Explorer To open File Explorer do either of the following o Swipe up from the center of the Start screen and type File Explorer o From the deskto...

Page 63: ...s to your Surface If you want to add files to Surface from a USB flash drive or microSD memory card Here s how 1 Add files to a USB flash drive or memory card on another computer 2 Insert the USB flas...

Page 64: ...ap or click Next If you need help finding your wireless network password see How to find your wireless network password on Surface com 4 If prompted choose whether or not you want to connect to other...

Page 65: ...if you re online go to the Start screen and start Internet Explorer If Surface doesn t connect to the Internet see Connect Surface to a wired network on Surface com Join a homegroup When you have seve...

Page 66: ...t in support for VPN Third party VPN software can also be installed if it s available in the Windows Store For help with third party VPN software contact the third party VPN provider Set up a new VPN...

Page 67: ...uld be aware of any data limits you have on your plan so you don t get charged extra By default tethered connections are metered Apps and updates may not download over a metered connection To change t...

Page 68: ...fice 2013 on Windows 7 or Windows 8 To learn about the differences go to Office com OfficeRT Start an Office app From the Start screen tap an Office app tile such as Word From the desktop tap an Offic...

Page 69: ...ws tablet on Office com Languages If you want to work with different languages see Office 2013 Language Options on Office com OneNote OneNote is a digital notebook for all of your notes and informatio...

Page 70: ...t click Tap or click the Address bar and then type what you want to find To always show address bar Open the Settings charm tap or click Options Always show address bar and tabs Change settings Open t...

Page 71: ...the taskbar Change settings Tap upper right corner Internet options Pop up Blocker is on the Privacy tab Both Internet Explorer apps use the same settings Browsing history Tap upper right corner Hist...

Page 72: ...pen the Settings charm tap or click Accounts then choose one of your accounts Switch accounts or folders Tap a folder or account to switch to it lower left corner See commands Swipe down from the top...

Page 73: ...Paste Add attachments In a new message tap the paper clip in the upper right corner Select some files and choose Attach Create and manage folders Swipe down from the top edge of the screen then tap or...

Page 74: ...Once you ve added some people you can Send them a message or email Call chat video call them using Skype Map their address so that you have directions ready to go Write on their Facebook wall Pin a co...

Page 75: ...p For a workaround see How to see your Google events on Windows com To change your calendar options Open the Settings charm tap or click Options select the calendars you want to show and the colors th...

Page 76: ...acing camera is 3 5 megapixels and the rear facing camera is 5 0 megapixels Both cameras are fixed focus so you don t need to worry about focusing A privacy light appears when either camera is on so t...

Page 77: ...r left corner see picture 2 Turn the dial to review the images 3 When looking at the one you want to save tap or click the Save button in the dial Take photos from the lock screen You can quickly take...

Page 78: ...up the image and then pause to capture it If your body blocks the viewfinder keep the camera in the same place and step around it until you re out of the way See Camera app and webcams FAQ to watch a...

Page 79: ...top edge of the screen 3 Tap or click Edit 4 Choose from auto and basic fixes light and color adjustments and effects 5 Once the picture is how you like it swipe down from the top edge to save your ch...

Page 80: ...ents with captions and add music For more info see How to use Movie Moments on Windows com If you want to make more advanced edits or work with longer videos search the Windows Store for other video e...

Page 81: ...e signed in with your Microsoft account you can stream millions of songs for free You ll hear some ads when you re listening to songs you don t own and there s some fine print you should read about st...

Page 82: ...n Surface and on your OneDrive If you have photos on your camera or phone you can import them using this app To see your photos go to the Start screen and open the Photos app Photos from your Pictures...

Page 83: ...os on your Surface and rent or buy TV shows and movies from the Xbox Video Store The Video app uses the Xbox Video service for movies and TV shows And it features Instant on streaming in HD so you don...

Page 84: ...Skype IM and calls Add contacts topic in this guide Call and chat To find out how to add contacts send instant messages and make calls see Skype on Surface on Surface com Tips To change settings or se...

Page 85: ...pen files saved on Surface or your network Tap or click a folder name to see the contents Tap or click a file to open it Office files open in Office apps and music files open in Xbox Music Swipe down...

Page 86: ...are files With OneDrive it s easy to share files securely and easily with your friends or coworkers They won t need to install any special programs or sign up for a new account and they can use any we...

Page 87: ...s app too it s available for free in the Windows Store and turns Surface into a great second screen companion For more info see the Xbox SmartGlass website To check the availability of the SmartGlass...

Page 88: ...ms Weather Prepare for the latest conditions with hourly daily and 10 day forecasts Compare weather from multiple providers check radar maps and view historical weather Video Xbox video brings you the...

Page 89: ...ing a mobile broadband connection Windows Update will only download priority updates To learn more about this see Mobile broadband settings in this guide Manually check for Windows updates 1 Open the...

Page 90: ...harm tap or click Change PC settings Ease of Access For info about these features see Ease of Access features on Windows com Speech recognition Windows Speech Recognition makes using a keyboard and mo...

Page 91: ...covery Keys For more info see BitLocker recovery keys Frequently asked questions on Windows com Refresh Surface If your Surface isn t performing as well as it once did you can refresh it Refreshing yo...

Page 92: ...fferent colors or designs3 To see what s available go to Covers on Surface com All Typing Covers can be used with Surface 2 3 Colors and designs vary by region Wireless Adapter for Typing Covers The W...

Page 93: ...ar Charger with USB Use the Car Charger to charge your Surface and a USB accessory such as your phone while you re traveling in your car For more info see Car Charger in this guide Surface Music Kit E...

Page 94: ...t Bluetooth For setup info see Arc Touch Mouse for Surface on Surface com Wedge Touch Mouse Surface Edition This special edition Wedge Touch Mouse is small enough to fit in your pocket and wirelessly...

Page 95: ...can use to connect to the Internet when a Wi Fi network isn t available For more info see Mobile broadband 4G FAQ on Surface com Surface 2 4G LTE has a SIM card tray along the left edge with a preinst...

Page 96: ...to mobile broadband on Surface com Service availability and performance is subject to service provider s network Disconnect or turn off mobile broadband To disconnect from a mobile broadband network...

Page 97: ...lAccess app opens look under My Account for data usage info View or change your AT T account info 1 Open the AT T AllAccess app and then tap or click My Account this opens the AT T website 2 Log in wi...

Page 98: ...sing the AT T AllAccess app see View your AT T data usage above Set as a metered connection Mobile broadband connections are metered by default A metered connection helps you reduce the amount of data...

Page 99: ...Accounts choose an account and then set Download new email to Manual Now when you want to download new email open the Mail app swipe down from the top of the screen tap or click More Sync Make sure yo...

Page 100: ...2014 Microsoft Page 94 4 Push the tray back into place using your fingernail Don t force the SIM tray into place it should slide in easily 5 Turn on your Surface press and release the Power button...

Page 101: ...the sun Don t leave Surface in direct sunlight for an extended amount of time Ultraviolet light and excessive heat can damage the touchscreen Cover care You can clean the Cover with a lint free cloth...

Page 102: ...Start tap or click Help Tips This app has info to help you get up to speed on using Windows Go online to Windows com AT T help If you have questions about the AT T service or your AT T account contact...