SYMPTOM
POSSIBLE CAUSE
SOLUTION
The hearing aid
does not work
Spent battery
Defective hearing
aid
Replace battery
Consult your
hearing care
specialist
Volume too low
Blocked or dirty
waxfilter
Remove the
obstruction and
clean the waxfilter
Sound distorted or
unclear
Spent battery
Replace battery
TROUBLESHOOTING
CARE AND MAINTENANCE
INFORMATION
• Clean your hearing instruments regularly, using
specially designed wipe. (Ask your hearing care
specialist).
• Regular use of a dehumidifier is recommended
to keep your hearing aids in optimum working
conditions. (Ask your hearing care specialist).
• Always have a spare battery available.
ATTENTION!
• Do not clean your hearing aids with alcohol,
hydrogen peroxide or detergents: use a soft, moist
cloth.
Do not wash your hearing aids! Keep them
dry and protected from humidity or damp.
RECOMMENDED USE AND STORAGE:
For optimum operation we recommend using your
hearing aids within a temperature range of 0/40
˚
C
(dregees Celsius). Likewise, the relative humidity
during storage should not exceed 95% (non-
condensing).
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Manufacturer's
customer service:
NOTE
For any other problems or queries, please contact your
hearing care specialist or retailer.
EN
EN
ENVIRONMENTAL CONDITIONS
helpdesk@microson.es
+34 93 300 58 00