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10. Troubleshooting
Before calling for repairs, please refer to the following chart for common
problems and corrective measures. More up-to-date FAQs and hints
may be found at our web site, shown at the end of this section.
*
The PCD-47 uses three SCSI IDs. Please refer to the table showing ID selection and
be sure you do not have SCSI ID conflicts.
Symptom
The power will not
turn on.
The computer hangs
u p
at startup.
The PC card cannot be
recognized.
Corrective Measure
Insert the power plug
securely in an outlet or
computer.
Use a standard SCSI cable.
Use a standard SCSI cable
(6m or less in length).
Revise the settings according
to the SCSI board manual.
Plug in the SCSI connector
again.
Activate the terminator.
Power off all the devices then
change the SCSI ID.
Remove the terminator or
deactivate the terminator on
the PCD-47.
Install EZ-SCSI according to
the EZ- SCSI manual. Check
the CONFIG.SYS file for the
proper setting.
Insert the card properly.
Cause
The power is not connected
to an outlet or computer.
Non-standard SCSI cable is
used.
The SCSI cable is too long.
The settings for the SCSI
board are not appropriate.
Loose connection at the
SCSI connector.
The terminator is not
activated.
The same SCSI ID is assigned
to another SCSI device.
A terminator is included in
another hard disk in a daisy
chain connection.
EZ-SCSI is not installed.
The card is not properly
inserted.
Windows Troubleshooting