Microtek ArtixScan 1200DF, Start Here Manual

 8

Problems?

The LED on the front panel of the scanner indicates the status of the scanner.

First, make sure that you have followed Steps 1 to 4 as described in this guide (unpack,

install, unlock, connect). Then if your problem is listed here, try the suggested solution.

1. No light comes on when the scanner is turned on.

Make sure your scanner is connected to your computer and plugged into a power

source.

2. The Add/Remove Hardware Wizard appears on your screen.

Click the “Cancel” button and close the ScanWizard DI Control Panel. Disconnect the

Hi-Speed USB cable from the back of your computer, and refer to the installation

instructions in this guide or the ArtixScan 1200DF User’s Manual.

3. When trying to scan, an error message appears on your screen that reads, “Can’t Find

Scanners”.

Make sure your scanner is unlocked (see Step 3).
Make sure your scanner is connected to your computer and plugged in to a power

source (see Step 4).
Uninstall and reinstall the ScanWizard DI software.

4. After clicking scan, a blank screen appears.

Make sure your scanner is unlocked (see Step 3).
Uninstall and reinstall the ScanWizard DI software.

5. When trying to scan with the ADF (Auto Document Feeder), an error message appears

on your screen that reads, “Code -206, ADF paper jam or roller failure.”

Click OK first; then open the ADF cover, as illustrated in the pervious section “Fixing

Paper Jams”.
•

If the problem is occurring from a paper jam, follow the procedures laid out in the

“Fixing Paper Jams” section of this guide.

•

If the problem is occurring from situations other than a paper jam, follow the

procedures laid out in the “Position a Stack of Documents” section.

Finally, close the ADF cover and restart scanning.

On

Ready to scan.

Flashing

Warming up of scanning.

Off

Scanner is off.

LED