background image

Using the EZ-Lock Film Holder

A. To load filmstrips:

1.

Load the filmstrip inside the EZ-Lock Film Holder, with the film’s shiny
base facing down.

2.

Raise the scanner lid, and place the EZ-Lock Film Holder on the scan
bed. The holder should be flush against the front right edge of the
scan bed, with the filmstrip slot running down the center.

B. To load slides:

1.

Raise the scanner lid, and place the EZ-Lock Film Holder on the scan
bed. The holder should be flush against the front right edge of the
scan bed, with the slot for slides running down the center.

2.

Place the slide in the EZ-Lock Film Holder, with the slide facing down.

The LED on the button panel indicates the status of the scanner.

1. No light comes on when the scanner is turned on.

Make sure your scanner is connected to your computer and plugged into a
power source.

2. Add/Remove Hardware Wizard appears on your screen.

Click the “Cancel” button and close the Control Panel.  Disconnect the USB
cable from the back of your computer, and refer to the installation
instructions in this guide.

First, make sure that you have followed
installation steps 1 through 4. If your problem
is listed here, try the suggested solution.

On

Ready to scan.

Flashing

Warming up or scanning.

Off

Scanner is off.

3. When trying to scan, an error message appears on your screen
that reads, “Can’t Find Scanners”.

Make sure your scanner is unlocked (see Step 3).

Make sure your scanner is connected to your computer and plugged in to a
power source (see Step 4).

Uninstall and reinstall the ScanWizard 5 software.

4. After clicking scan, a blank screen appears.

Make sure your scanner is unlocked (see Step 3).

Uninstall and reinstall the ScanWizard 5 software.

5. Having trouble scanning negatives or slides?

Make sure the scanner lid is properly installed, with its connector securely
connected to the scanner’s 9-pin accessory port.

Make sure you place the EZ-Lock Film Holder properly on the scan bed.  Do
not block the calibration area (as indicated in the “Using the EZ-Lock Film
Holder” section).

From the 

ScanWizard 5 Standard Control Panel

, go to the 

Original

button category, then proceed to the 

Film

 subcategory and make sure you

select either the 

Positive

 or 

Negative

 option.

Uninstall and reinstall the ScanWizard 5 software.

Problems?

Use only power supplies (AC/DC adapters) listed below:

Voltage

Manufacturer

Model No.

100V to 120V

1. DVE

DSA-0151A-12 S

2. HARD

HDAD15W101-123

200V to 240V

1. DVE

DSA-0151A-12 UP

2. HARD

HDAD15W101-124

Copyright © 2005 Microtek Lab, Inc.  The following are trademarks or
registered trademarks of their respective companies: Microtek, ScanMaker,
ScanWizard of Microtek Lab, Inc. All other trademarks or registered
trademarks are the property of their respective holders. Specifications,
software and hardware bundles are subject to change without notice. Delivery
of technical support services subject to change without notice.  Not responsible
for typographical errors.  021805

www.microtekusa.com

Manuals

If you have additional questions and need further instruction or information,
we provide PDF manuals for:

1.

Using your ScanMaker s430 (Supplementary information)

2.

Using the ScanWizard 5 scanning software

3.

Using the bundled third-party software

To access the PDF manuals: Insert the scanner’s software CD-ROM into your
computer’s CD-ROM drive.  Next, locate and click the “Manuals” option
when the software installer window appears on your screen.  Finally, select
and click the title of the manual you wish to view.

Missing Items

If your package is missing items, please call the number below.

Customer Service Department

310-687-5940

Visit  www.support.microtek.com/bronze/ for Customer Service hours.

Free 24/7 Online Technical Assistance

Go to the Microtek support site at 

www.support.microtek.com

 for:

KnowledgeBase

 - Type in a question or browse through articles

for faqs, troubleshooting tips, how-to guides and more. The Microtek
KnowledgeBase gives you answers at your fingertips, 24 hours a day.

Downloads

 - Access manuals or the latest drivers and updates

for your product.

Personal Email Assistance

Also free of charge, Microtek’s technical support team will answer your
personal email questions within 2 business days after you’ve filled out the
easy online form at 

www.support.microtek.com/emailsupport/

Personal Telephone  Assistance

Microtek basic installation telephone support is available free of charge for
90 days from your purchase. Toll or long-distance charges may apply.

Personal  Telephone Assistance

310-687-5911 PC

310-687-5912 Mac

Visit  www.support.microtek.com/bronze/  for  Telephone Assistance hours.

Before you call

, please install your scanner and software by following the

included instructions, and have the information below ready:

1)

Date of purchase

2)

Product serial number (on the bottom)

3)

Model name & number (ScanMaker s430)

4)

Version of operating system installed on your computer (Windows 98SE, 2000, XP, Mac OS 9.2, 10.x etc.)

5)

Type of hardware: • Brand of computer  • CPU type  (Pentium III, 4, iMac, Power Mac, G4, G5, etc.)

6)

Exact wording of any error message that may have appeared on the screen

7)

What happened and what you were doing when the problem occurred

Note: 

Advanced troubleshooting is available for a consulting fee. For a detailed

listing of your Technical Support options, go to: www.support.microtek.com/bronze/

Third-Party Software Assistance

For technical support or any questions you have on third-party software
which may be included with your package, please use the manufacturer
websites listed below.

Manufacturer

Website

ABBYY

®

 Software House

www.abbyyusa.com

Adobe

®

 Systems, Inc.

www.adobe.com

ScanSoft

®

www.scansoft.com

Simple Star, Inc.

www.simplestar.com

Ulead

®

 www.ulead.com

Do You Need Assistance?

Scanning Film

1.

Starts ScanWizard 5. In the Standard Control Panel, click the 

Original

button, and choose “Negative Film” to scan negatives, or choose
“Positive Film” to scan slides.

2.

Click the 

Preview

 button in the Standard Control Panel to perform a

preliminary scan of the image.

3.

Click the 

Scan to

 button to scan the image.

Restoring Color in Photos

The Microtek ColoRescue™ system is an automatic color recovery process

that restores faded color in both photos and film to their original luster.

To use ColoRescue:

1.

Launch ScanWizard 5. When the Standard Control Panel appears, click
the Switch icon on the upper right corner to switch to the Advanced
Control Panel.

Select Automatic

Color Restoration

2.

In the ScanWizard Settings window, check the “Automatic Color
Restoration” check box. The next time you scan faded photos or film,
ColoRescue will restore the faded colors to their original brilliance.

Click Switch icon

Using ColoRescue

Energy Star Notice

As an ENERGY STAR Partner,
Microtek International, Inc. has
determined that this scanner meets
the ENERGY STAR guidelines for
energy efficiency.

LED

Do not block

calibration window

Note:

 Please make sure that the electrical outlet to where the

scanner will be connected is nearby and readily accessible.

Do not block

calibration window

For details on how to scan film using the Advanced Control Panel, refer to
the ScanMaker s430 Supplement PDF document in the Microtek CD-ROM.

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