CM 100Base-T System User’s Manual
7/23/03
Page 6-1
Introduction
This chapter describes preventive and corrective maintenance procedures that can keep
your CM radio in optimal performance. Topics include:
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Calling for Service . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Recommended Test Equipment . . . . . . . . . . . . . . . 6-2
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Upgrades and Changes . . . . . . . . . . . . . . . . . . . . . . 6-9
Replacing Modules. . . . . . . . . . . . . . . . . . . . . . . . 6-11
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . 6-14
Calling for Service
For repair service or technical assistance call 1-888-225-4762 (U.S.) or 1-281-263-6501
(international) or fax 1-281-263-6730.
Repair/Exchange Service
Microwave Networks provides repair and return service as outline by your equipment
warranty or purchase agreement or as quoted for equipment out of warranty.
Turn around time is typically 14 calendar days from receipt of module to return
shipment. Emergency exchange is typically one day from receipt of request to shipment.
Standard repair and emergency exchange time frames do not necessarily apply to
manufacturer discontinued products, frequency specific modules, assemblies, and radios.
To get repair services:
1.
Call Customer Care for a Return Material Authorization number (RMA#) prior to
shipment of any repair/return equipment. Have the following information ready or
complete and fax the
RMA Request Form
on the following page.
Company name, ship to, and bill to address
Contact name, telephone, and FAX number
Radio model and serial number
Module number, description, and serial number
Description of the problem or damage
Radio configuration
Operating frequency of any RF module
2.
Pack modules securely in static-safe material.
3.
Ship to: Microwave Networks, 4000 Greenbriar #100A, Stafford, Texas, 77477.
ATTN: Repair/Returns.
Include the RMA number both inside and outside the package. For out of warranty
repairs, include a purchase order.
Chapter 6
Maintenance
Summary of Contents for CM7
Page 2: ......
Page 4: ...Page iv 5 04 05 CM7 8 100Base T System User s Manual ...
Page 16: ...Glossary Page xvi CM System Users Manual X Y Z ...
Page 24: ...Microwave Networks CM7 8 100Base T System User s Manual Pagexxiv ...
Page 62: ...Chapter 2 Operation Page 2 18 5 02 05 CM 100Base T System User s Manual ...
Page 64: ...Chapter 3 Module Descriptions Page 3 2 CM7 8 100Base T ...
Page 88: ...Section 3 3 Transmitter Unit Page 3 3 6 CM7 8 System User s Manual ...
Page 96: ...Section 3 5 RF Power Supply Unit Page 3 5 4 CM System User s Manual ...
Page 100: ...Section 3 6 SP Power Supply Unit Page 3 6 4 CM System User s Manual ...
Page 106: ...Section 3 7 Alarm and Control Unit Page 3 7 6 11 18 03 CM 100Base T System User s Manual ...
Page 124: ...Section 3 11 SYNDES Page 3 11 6 CM System User s Manual ...
Page 130: ...Section 3 12 SCU Page 3 12 6 11 18 03 CM 100Base T System User s Manual ...
Page 138: ...Section 3 13 OWU Page 3 13 8 CM System User s Manual ...
Page 150: ...Section 3 15 NMU Page 3 15 6 CM System User s Manual ...
Page 192: ...Chapter 5 Verification Page 5 20 CM System User s Manual ...
Page 194: ...Chapter 6 Maintenance Page 6 2 7 23 03 CM 100Base T System User s Manual ...
Page 224: ...Chapter 6 Maintenance Page 6 32 7 23 03 CM 100Base T System User s Manual ...
Page 226: ...Site Engineering Page 2 CM System User s Manual ...
Page 230: ...Appendix A T I Curves Page A 4 CM7 8 100Base T System User s Manual ...
Page 267: ...Microwave Networks CM System User s Manual PageB 37 ...
Page 268: ...Appendix B QuikLink Page B 38 CM System User s Manual ...
Page 282: ...Appendix D Alarm Codes Page D 6 5 02 05 CM 100Base T System User s Manual ...
Page 290: ...Appendix E Setting Frequency Page E 8 CM7 8 System User s Manual ...
Page 312: ...CM7 8 100Base T System User s Manual Page I 4 Microwave Networks ...