7. You will need to enter a
User Name and Password
for the SNMP card in the
authentication window, as
shown in Figure 3.
*Default user name:
admin
Default password:
admin
8. If the IP address is
successfully set, you will
see a message that the IP
set up is OK, as shown in
Figure 4.
WEB INTERFACE Login Account
There are two user account types.
- Administrator (default username :
admin
; default password :
admin
)
- Viewer (default username :
guest
; default password :
guest
)
The administrator can access all functionality including enable/disable the guest account. The guest account can access “read only” functionality but can not
control or change any settings.
Figure 3. Authentication window.
Figure 4. Setup IP Address successfully message.
Troubleshooting
Problem
Unable to configure
the UPS Network
Interface Card by
method 1 or
method 2
Unable to ping the
UPS Network
Interface Card.
Forgotten the user
name and password
Solution
1. Check the LED status, the normal condition is
both yellow and green led is on.
If green led is off:
►Check if the UPS Network Interface Card is
properly seated in the UPS and the UPS
power is on.
If yellow led is off:
►Check if the network connection is valid
2. Check if the operated PC is on the same
physical network as UPS Network Interface
Card is.
1. Use method 1 and method 2 to get correct IP
address of the UPS Network Interface Card.
2. If the operated PC is on the different physical
network from the UPS Network Interface
Card, verify the setting of subnet mask and
the IP address of gateway.
Please refer to the “
Reset to Default Setting /
Recover from a Forgotten Password
”
section in the user manual.
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admin
Method 2: Using a command prompt
1. Obtain the MAC address from the label located on the top of the UPS
Network Interface Card printed circuit board. Each UPS Network
Interface Card has a unique MAC address.
2. Use the ARP command to set the IP address.
Example:
To assign the IP Address 192.168.20.240 for the UPS Network
Interface Card, which has a MAC address of 00-0C-15-00-00-01 you
will type in the following command prompt from a PC connected to the
same network as the UPS Network Interface Card.
(1) Type in “arp-s 192.168.20.240 00-0C-15-00-00-01” then press
Enter
.
3. Use the Ping command to assign a size of 123 bytes to the IP.
(1) Type in “ping 192.168.20.240 -1 123” then press
Enter
(2) If the replies are received, your computer can communicate with the
IP address.
