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保修须知
美的智能吸尘器严格遵照国家“新三包”规定进行保修服务。
用户在正常使用产品的情况下,提供相关免费维修服务。
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家庭整机保修两年,电机保修三年,边刷保修三个月,电源适配器、电池保修半年。
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非家庭整机及其主要部件保修半年。
如:经营、商用、公司集体的产品。
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保修期界定:
1.以有效保修凭证的开具日期作为保修期的起始日期;
2.没有有效保修凭证的,按出厂日期后6个月作为保修期的起始日期;
3.若既无有效保修凭证也无出厂日期的,则按该产品的最早上市日期后6个月作为保修期的起始日期;
4.网购产品15天界定期以收货日期计算,后期保修可按发票日期计算。
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保修期内维修更换的零部件归本公司所有,保修期外维修更换的零部件归用户所有。
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其他事项按照国家“新三包”规定执行。
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凡属下述情况之一的,不在保修范围内:
1.吸尘器附件(充电座、抹布、遥控器、小附件等),耗材(滤芯等)和赠品;
2.用户搬运、使用、维护、保管不当而损坏的;
3.使用充电电压低于187V或者高于240V而损坏的;
4.未按产品使用说明书要求使用、维护、保养而造成损坏的;
5.非本公司专业服务人员拆卸、维修的;
6.因不可抗力(如雷电、火灾、地震、水灾等自然灾害)造成损坏的;
7.产品超出保修期的;
8.发票或保修卡上记录的型号或编号与商品实物不符合的。
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以上情况我公司将实施收费维修,费用类型包括维修费、零部件费,具体费用标准在相关部门允许范围内。
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由代理商、经销商、零售商自行承诺的额外服务与附加的非原厂配置赠品,由原代理商、经销商、零售商
负责服务。
1. 本产品只限于家用,非家用出现任何问题本公司概不负责。
2. 如您发现产品需要服务时,请直接联系当地特约服务网点或我司服务热线400-8899-315。
3. 如来信,请留下您的联系电话,以便您能尽快得到回复。
注意
WARRANTY INFORMATION
Midea appliance strictly comply with government policies .
Our company provide free maintenance service for the products operated under normal usage.
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Two-year warranty for household appliance , three-year warranty for motor, three-month warranty for
side brush, and six-month warranty for power adaptor.
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The warranty period (including main components) is six months for non residential or non home usage.
It applies to, but not limited, business offices, commercial entities, cleaning companies fleet of
appliance.
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Definition of the warranty period
:
(1) The date for issuing the valid warranty certificate should be taken as the starting date of the warranty
period.
(2) Without a valid warranty certificate, the first day after 6 months from the delivery date.
should be taken as the starting date of the warranty period.
(3) If there is no valid warranty certificate, no packaging date, the first day after six months from market
release should be taken as the starting date of the warranty period.
(4) Date is defined as being 15 days after receiving the products. the warranty period will start from that
date.
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The manufacturer is responsible for replacing the components during the warranty period.
Components replacement is the responsibility of the user beyond the warranty period.
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Other matters follow the government policies.
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The warranty does not apply to the following situations:
(1) Accessories (charge base, cleaning cloth, remote controller and other small accessories), consumable
materials(filter element) and complementary gifts.
(2) The appliance is damaged due to improper usage (including storage) and operation by the user.
(3) The appliance is damaged due to incorrect charge voltage utilization (below 187 V or above 240 V).
(4) The appliance is damaged due to failure of following procedures as described in this manual for
maintenance,cleaning and usage.
(5) Disassembly, repair by people other than the company
’
s specialized service personnel.
(6) Damages due to natural causes (such as lightning, fire, earthquake, floods and other natural disasters).
(7) The warranty period has expired.
(8) The product type or serial number noted on the invoice or warranty card is not in conformity with the
actual product.
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If any of the above written situations arise, the user will solely bear all the charges related to the
maintenance including the cost of spare parts. The cost is defined according to standard charges.
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Any commitment for extra services, additional gifts made by original agents, distributors or retailers
are their sole responsibility and the manufacturer cannot be held responsible or liable.
1. This product is limited for home usage and the company is not responsible for any problems caused by other usage.
2. For service, please directly contact the local special service outlet or our service hotline 400-8899-315.
3. Please indicate your contact phone number or email for faster response.
Caution