Problem solving guide
41
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you will not
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
To prevent cold from escaping, avoid opening the appliance door until the fault
has been corrected.
Problem
Possible cause and remedy
The appliance is not
getting cold, the interior
lighting does not come
on when the door is
opened, and the display
is not lit up.
The appliance is not switched on and the mains
connection symbol
is lit up in the display.
Switch the appliance on.
The plug is not correctly inserted into the socket or
not switched on at the socket.
Insert the plug correctly into the socket and switch
on. The mains connection symbol
appears in
the display when the appliance is switched off.
Check whether the mains circuit breaker has tripped.
There could be a fault with the appliance, the
household electrical wiring or another electrical
appliance.
Contact a qualified electrician or Miele.
The
symbol lights up
in the display and the
appliance does not get
cold, although the
controls and the interior
lighting are working.
Demo mode is switched on. This allows the appliance
to be presented in Miele Experience Centres and retail
stores without switching on refrigeration. Do not
activate this setting for domestic use.
Switch off Demo mode (see “Information for Miele
Experience Centres and Chartered Agents - Demo
mode”).
