Problem
Possible cause
Remedy
Cleaning agent residue
is left in the dispenser
for powder cleaning
agent at the end of a
programme.
– Remove the residue.
– Run the process again.
The dispenser for powder
cleaning agent was still
damp when it was filled.
Make sure the dispenser is
dry before adding cleaning
agent.
An item was blocking the
lid of the powder cleaning
agent dispenser.
Arrange the items so that the
lid can open.
The powder cleaning
agent dispenser lid
cannot be closed
properly.
Clogged detergent
residue is blocking the
catch.
Remove the residue.
Knocking noise in the
wash cabinet.
A spray arm is knocking
against an item.
Cancel the programme and
rearrange the load; see
Cancelling a programme
.
Rattling noise in the
wash cabinet.
Items are insecure in the
wash cabinet.
Cancel the programme and
rearrange the load; see
Cancelling a programme
.
Knocking noise in the
water pipes.
This may be caused by
the on-site installation or
the cross-section of the
piping.
This has no influence on the
functioning of the
washer-disinfector. If in
doubt, contact a suitably
qualified plumber.
Problem solving guide
63