Frequently Asked Questions
Problem
Possible cause and solution
After the cooktop is
turned on,
appears in
the display for a few
seconds.
The burners do not heat
up.
Demo mode is activated (see “Features – Safety
features of the induction cooktop”).
Turn and hold the burner control knob of the front
left burner counterclockwise.
While holding the (front left) burner control knob,
turn the burner control knob of the front right
burner briefly counterclockwise twice and then
hold it counterclockwise until
appears in the
display.
A burner turns itself off
automatically.
The operating time was too long; the safety shut-off
was triggered automatically.
Turn the burner back on (see “Features – Safety
features of the induction cooktop”).
The Booster has auto-
matically turned off
early.
Overheating protection has been triggered.
See “Features – Safety features of the induction
cooktop” for more information.
The burner is not work-
ing in the usual way
with the set power level.
Overheating protection has been triggered.
See “Features – Safety features of the induction
cooktop” for more information.
Power setting 9 is auto-
matically reduced if you
select power setting 9
on two linked burners
or extended zones at
the same time.
Operating both zones at power level 9 would exceed
the permitted maximum power for the cooktop.
Use another burner that is not linked.
Auto Heat-up is turned
on, but the food does
not start cooking.
Large amounts of food are being heated.
Start cooking at the highest power level, then
reduce the power level manually.
The pan is not conducting heat properly.
Use a different pan that is able to better conduct
heat on an induction cooktop.
A noise can be heard
after the appliance is
turned off.
The fan will continue running until the cooktop has
cooled down. It will then turn itself off automatically.
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