Problem solving guide
60
Other problems
Problem
Possible cause and remedy
Food has frozen
together.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
The external walls of
the appliance feel
warm.
This is not a fault. The heat which results from the
cooling process is used to avoid the build-up of
condensation on the appliance.
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