Problem solving guide
45
Problem
Possible cause and remedy
After the cooktop has
been switched on
appears in the timer
display for a few
seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
“Safety features - System lock /Safety lock”).
After switching on the
cooktop,
appears in
the timer display for
several seconds. The
cooking zones do not
heat up.
The cooktop is in demonstration mode.
Touch the
and
sensors at the same time until
goes out.
A cooking zone
switches itself off
automatically.
It has been operated for too long.
You can use the cooking zone again by switching
it back on (see “Safety features - Safety switch-
off”).
The Booster has
automatically switched
off early.
The overheating protection mechanism has been
activated.
See “Safety features - Overheating protection”.
The cooking zone is not
working in the usual
way on the power level
selected.
The overheating protection mechanism has been
activated.
See “Safety features - Overheating protection”.
Power level 9 is
automatically reduced if
you select power level 9
on two linked cooking
zones or extended
zones at the same time.
Operating both zones at power level 9 would exceed
the permitted maximum power for the cooktop.
Use another cooking zone which is not linked.
The food in the pan
hardly heats up or does
not heat up at all when
the Auto heat-up
function is switched on.
There is too much food in the pan.
Start cooking at the highest power level and then
turn down to a lower one manually later on.
The pan is not conducting heat properly.
Use a different pan which is better able to conduct
heat.
A noise can be heard
after the appliance is
switched off.
The fan will continue running until the cooktop has
cooled down. It will then switch itself off
automatically.
Summary of Contents for KM 6324-1
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