Problem solving guide
42
Problem
Possible cause and remedy
After switching the
cooktop on,
appears
in the timer display for
several seconds.
The system lock has been activated.
You need to deactivate the system lock (see
"System lock").
The
symbol appears
in one or more cooking
zone displays and the
cooktop switches off
automatically.
One or several of the sensors are covered, for
example, by finger contact, food boiling over or by an
object such as an oven glove or tea towel.
Remove the obstruction and/or clean the cooktop
(see "Safety switch-off").
A cooking zone
switches itself off
automatically.
A cooking zone might have been operated for too
long.
You can use the cooking zone again by switching
it back on (see "Safety switch-off").
A cooking zone
switches itself off
automatically.
The overheating protection mechanism has been
activated.
See "Overheating protection".
The Booster has
automatically switched
off early.
The overheating protection mechanism has been
activated.
See "Overheating protection".
The cooking zone is not
working in the usual
way on the power
setting selected.
The overheating protection mechanism has been
activated.
See "Overheating protection".
Power setting 9 is
automatically reduced if
you select power
setting 9 on two linked
cooking zones or
extended zones at the
same time.
Operating both zones at power setting 9 would
exceed the permitted maximum power for the
cooktop.
Use another cooking zone which is not linked.
The food in the pan
hardly heats up or does
not heat up at all when
the Auto heat-up
function is switched on.
There is too much food in the pan.
Start cooking at the highest power setting and
then turn down to a lower one manually later on.
The pan is not conducting heat properly.
Use a different pan which is better able to conduct
heat on an induction cooktop.
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