Problem solving guide
143
Door
Problem
Cause and remedy
Door not closed properly
Slamming the door can result in problems with the Comfort
door lock.
Open and close the door.
If the same message appears again:
Contact the Miele Customer Service Department.
Warning. Cabinet hot! Open
anyway?
When pressing the
button, be aware that the
temperature in the wash cabinet is over 70 °C.
When the door is opened, hot steam and chemical
agents can escape!
Open the door only when strictly necessary.
Obstruction sensor
The door was closed before the door lock rail was fully
retracted.
Open the door.
The door lock rail must be fully retracted before you
close the door again.
Emergency release
The door was opened using the emergency release.
See “Opening the door using the emergency release”.
The door is open a fraction
and cannot be closed us-
ing the
button.
This is not a fault.
The Comfort door lock has opened the door slightly at the
end of the programme.
Open the door. The door can now be closed completely
again using the
button.
Unsatisfactory cleaning and corrosion
Problem
Cause and remedy
There are white deposits
on the wash load.
The water softener is set too low.
Set the water softener to the correct water hardness.
There is no salt in the salt reservoir.
Refill the reactivation salt.
The quality of the water for the final rinse was insufficient.
Use water with a low conductance value.
If the machine is connected to a water softening
cartridge, check it and replace as necessary.
The water from the AD water connection is not sufficiently
softened.
Check the pre-selected water softening units. If
necessary, replace the water softening cartridge with a
new one.
