Problem solving guide
148
Noises
Problem
Cause and remedy
Knocking noise in the
wash cabinet.
One or more spray arms are knocking against the wash
load.
Cancel the programme. To do this follow the instructions
in “Cancelling a programme”.
Arrange the wash load so it cannot obstruct the spray
arms.
Make sure the spray arms can rotate freely.
Start the programme again.
Rattling noise in the wash
cabinet.
Items are insecure in the wash cabinet.
Cancel the programme. To do this follow the instructions
in “Cancelling a programme”.
Rearrange the load so that items are secure.
Start the programme again.
Knocking noise in the wa-
ter pipes.
This may be caused by the on-site installation or the cross-
section of the piping. It has no influence on the function of
the machine.
Contact a suitably qualified plumber.
Printer/interface
Problem
Cause and remedy
Serial printer fault: no paper
The printer has run out of paper.
Replenish the paper.
Serial printer fault: offline
The washer-disinfector cannot connect to the printer.
Switch the printer on.
Check the connection between the washer-disinfector
and the printer.
If in doubt, have the configuration of the interface
checked by a suitably qualified person.
If the printer has been replaced, the printer type must be
adjusted in the interface configuration.
Serial printer fault: general
fault
The printer is not ready for operation.
Check the printer for fault messages.
Change the printer cartridge if necessary.
Network down
The communication module has identified a network
interruption or cannot establish a connection.
Consult your network administrator.
If the problem cannot be resolved:
Contact the Miele Customer Service Department.