background image

General problems

Problem

Possible cause

Remedy

The machine shakes
during the spin cycle.

The machine feet are
not level.

Level the machine (see
"Installation and
connection").

Large amounts of
detergent residue remain
in the detergent dispenser
drawer.

The water pressure is
too low.

Clean the filters in the
water inlet.

Powder detergent
used in conjunction
with water softeners
tends to become
sticky.

In future, add washing
powder into the dispenser
drawer first, and then add
the water softener.

Fabric conditioner is not
completely dispensed or
too much water remains
in the

§

compartment.

The siphon tube is not
correctly positioned or
is clogged up.

Clean the siphon (see
"Cleaning and care -
Cleaning the detergent
dispenser drawer").

The display is in a
different language.

A different language
has been selected in
"Settings

J

"

"Language

J

".

Set the language you want.
The flag symbol will guide
you.

Problem solving guide

43

Summary of Contents for PW 5064 MopStar 60

Page 1: ...n instructions for washer extractor PW 5064 MopStar 60 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 09 757 270 en GB ...

Page 2: ...ential for the correct functioning of your machine Please do not therefore dispose of it with your household waste Please dispose of it at your local community waste collection recycling centre or contact your dealer for advice Ensure that it presents no danger to children while being stored for disposal Energy saving tips Energy and water consumption Water consumption and energy usage are determi...

Page 3: ...e chart 23 Programme sequence 29 Pre spin 30 Pre wash Pre rinse 30 Anti crease 30 Changing the programme sequence 31 To cancel a programme 31 To interrupt a programme 31 To alter a programme 31 Adding or removing laundry after a programme has started 32 Detergent 33 Water softeners 33 Fabric conditioner or liquid starch 33 Colour run and dye removers dyes 34 External dispensing system 35 Empty sen...

Page 4: ...stallation surface 51 Removing the transit bars 51 Re fitting the transit bars 53 Levelling the machine 53 Screwing out and adjusting the feet 53 Securing the machine to prevent it slipping 54 Washer dryer stack 55 Installation on a raised plinth 55 Plumbing 56 Connection to the cold water supply 56 Connection to the hot water supply 57 Connection to drainage 57 Electrical connection 58 Single pha...

Page 5: ...67 Finish Cleaning cloths 67 Spin treat std disin 68 Spin treat standard 68 Spin treat cloths 68 Empty sensor 68 Further programmes 69 Cottons level 69 Minimum iron level 69 Pre wash temp cottons 69 Pre wash duration 70 Cottons duration 70 Minimum iron duration 70 Pre wash Cott M iron 70 List special progs 70 No rinses Cottons 71 No rinses Minimum iron 71 No rinse disinfection 71 Pre rinse Cottons...

Page 6: ...e users owners of the machine Correct application Only use the machine to wash items which are specified by the manufacturer to be machine washable on the wash care label and textiles composed of hand washable wool or wool blend fabrics as well as satin lace silk and other hand washable garments Any other applications may be dangerous The manufacturer cannot be held liable for damage resulting fro...

Page 7: ... recog nise and understand the consequences of incorrect operation Children must not be allowed to clean or maintain the machine unsupervised Please supervise children in the vicinity of the machine and do not let them play with it It is the operator s responsiblity to ensure that the standard of disinfection in thermal as well as chemo thermal procedures is maintained in accordance with local aut...

Page 8: ...ing system e g electric shock Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele authorised service technician If this is not done any resultant damage will not be covered by the guarantee Ensure current is not supplied to the machine until after maintenance or repair work has been carried out Do...

Page 9: ...lease ensure that all relevant health and safety regulations are obeyed This machine must not be used in a non stationary location e g on a ship Please observe the instructions in Installation and connection and Technical data The socket must be easily accessible after installation in order to disconnect the washing machine from the electricity supply For hard wired machines the all pole isolator ...

Page 10: ... section on Installation and connection During spinning a transit bar which is still in place may result in damage to both the machine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Take care to ensure that foreign objects e g nails pins coins paper clip...

Page 11: ...ing washed in the machine Never use solvent based cleaning agents e g those containing benzine in this machine as this may result in damage to component parts and create toxic fumes Such agents also pose a fire and explosion hazard Benzine petrol paraffin or any easily flammable liquid must not be stored or used near the machine Fire and explosion risk Only use dyes specified by the manufacturer a...

Page 12: ...ts Products must only be used for applications approved by the manufacturer to avoid any material damage or the occurrence of strong chemical reactions Accessories Accessory parts may only be fitted when expressly approved by Miele If other parts are used guarantee performance and product liability claims will be invalidated A Miele tumble dryer can be stacked on top of a Miele washing machine usi...

Page 13: ...so be used to update programming data in the future ePre wash Pre rinse button with indicator light fProgramme selector For selecting a programme The programme selector can be turned clockwise or anti clockwise gOn Off button s To save energy the machine will switch itself off automatically 15 minutes after the end of the programme anti crease phase or after being switched on if no other selection...

Page 14: ...ards OK button For confirming the value selected and choosing the next value The following are selected via the display Further programmes The temperatures for some programmes Final spin speed Delay start The display also shows the duration of the programmes and the current time of day The Settings J menu is also operated via the display Operating the washer extractor 14 ...

Page 15: ...m your choice by pressing the OK button Reminder to remove transport bars To avoid the risk of damage the transport bars must be removed before the machine is used for the first time See Installation and connection for instructions on how to do this After removing the transport bars if this has not already been done by your fitter press the OK button The display for setting the time will then appe...

Page 16: ...rting laundry Empty all pockets Badly soiled areas stains etc should be treated as soon as possible preferably whilst still fresh Spillages should be carefully dabbed off using a soft colourfast cloth Do not rub Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately sever...

Page 17: ...ing both large and small items gives better wash results and also helps distribute the load evenly during spinning The most efficient use of energy and water is achieved when a full load is washed However do not overload as this causes creases and reduces cleaning efficiency Shut the door with a gentle swing Make sure that no items are caught between the drum door and seal How to wash correctly 17...

Page 18: ...loths H Use the or button to highlight the programme you wish to select and confirm your selection by pressing the OK button The display will switch to show the menu for the programme selected Curtains 30 C 600 rpm Duration 0 38 h You can then alter the spin speed which is shown highlighted with the or buttons Press OK to confirm For some programmes you can now alter the temperature with or Pre wa...

Page 19: ...l of agitation and poor wash rinse and spin results A burden to the environment See Detergent for further information Pull out the detergent drawer and add detergent to the compartments as follows i Detergent for the pre wash 1 4 of the total amount recommended j Detergent for the main wash Fabric conditioner or liquid starch Close the detergent drawer The compartment is not used during Disinfecti...

Page 20: ...sture throughout the load and to help prevent creasing anti crease phase The door can be opened and items removed at any time during the anti crease phase The machine will switch off automatically 15 minutes after the end of the anti crease phase You will need to press the K button to switch it back on again Press the Door button to open the drum door Remove the laundry Check that all items have b...

Page 21: ... reduce the interim spin speed To omit the final spin Rinse hold Select the Rinse hold setting The laundry will not be spun and will remain suspended in the final rinse water To start the final spin The machine will display the maximum spin speed possible You can select a spin speed lower than this Start the final spin by pressing the Start button To end the programme Press the Door button The wat...

Page 22: ...adjust the finish time to the next full or half hour Each subsequent press on the button will delay the finish time by 30 minutes Use the button to shorten the time if you have chosen too long a time Confirm the finish time by pressing the OK button To begin delay start Press the Start button 60 C 1200 rpm Start in 2 41 h The display will show how many hours and minutes are left until the programm...

Page 23: ...15 min Max 6 5 kg Fabric type Cotton mixed fibre and microfibre mops Notes Further disinfection processes can be selected A finishing agent can be used Additional option Additional pre rinse Detergent Specially formulated detergent Chemo thermal disinfection 70 C 10 min Max 6 5 kg Fabric type Cotton mixed fibre and microfibre mops Notes Further disinfection processes can be selected A finishing ag...

Page 24: ... mixed fibre and microfibre cleaning cloths Note A finishing agent can be used Additional option Pre wash Detergent Specially formulated detergent 40 C Max 3 5 kg Fabric type Cotton mixed fibre and microfibre cleaning cloths Note A finishing agent can be used Additional options Pre wash Detergent Specially formulated detergent Pads Pads 40 C Max 1 0 kg Fabric type Microfibre polishing cloths and b...

Page 25: ...re mops Notes For finishing clean mops The finishing agent can be placed in the fabric conditioner compartment or added externally Finish cleaning cloths max 3 5 kg Fabric type Cotton mixed fibre or microfibre cleaning cloths Notes For finishing clean cleaning cloths The finishing agent can be placed in the fabric conditioner compartment or added externally Maintenance programme For cleaning the s...

Page 26: ...ect the spin Additional option Pre wash Detergent Universal powder detergent powder detergent for coloured fabric Separate rinse max 6 5 kg Fabric type Articles which have been washed by hand and only need to be rinsed and spun in the machine Drain Spin max 6 5 kg Note Drain only Select Without spin For spinning textiles Please make sure you select the appropriate spin speed Programme chart 26 ...

Page 27: ... Treat mops max 6 5 kg Fabric type Cotton mixed fibre or microfibre mops Notes For finishing clean mops The finishing agent can be placed in the fabric conditioner compartment or added externally There are four programme variations to choose from in which you can specify the residual moisture level high level of residual moisture to low level of residual moisture Separate rinse max 6 5 kg Fabric t...

Page 28: ... Additional option Pre wash Detergent Powder detergent detergent for coloured fabric liquid detergent tablet detergent and liquid tab detergent Intensive plus 60 C to 95 C Max 6 5 kg Fabric type Very heavily soiled cotton linen and mixed fibre fabric Additional option Pre wash Detergent Powder detergent detergent for coloured fabric liquid detergent tablet detergent and liquid tab detergent Minimu...

Page 29: ...40 C L 2 L L Pads Pads 40 C L 3 L L Further programmes New mops d 2 L L Mops treat L L 2 L L Treat mops 2 L L Finish cleaning cloths 2 L L Curtains L 3 L Cottons universal d 2 L L Cottons hygiene d 2 L L Intensive L 2 L L Intensive L 3 L L Minimum iron e 2 L L Quick wash d d 2 L L Separate rinse e 2 L Drain Spin L d Low water level Medium water level e High water level a Rinse and interim spin b F...

Page 30: ...n the Standard Standard plus Thermal disinfection and Chemo thermal disinfection programmes mops are spun briefly after the Programme start Pre wash Pre rinse Some programmes include a Pre rinse cycle to remove coarse soiling and detergent residues In cases of very heavy soiling an additional Pre rinse or Pre wash cycle can be selected depending on the programme Anti crease At the end of the progr...

Page 31: ...shown in the display and then press the Start button To alter a programme To alter a wash programme After the start of a programme it is not possible to select a different programme You will need to cancel the current programme before you can select a new one To alter the temperature With some programmes it is possible to select a different temperature up to 5 minutes after the programme has start...

Page 32: ...d the machine cannot recognise any adjustment to the load For this reason if laundry is added or removed after the start of a programme the machine will always complete the programme cycle assuming a full load which can lead to an increase in the programme duration shown in the display The door cannot be opened if the suds temperature is above 50 C the water is above a certain level the programme ...

Page 33: ...ater softeners A water softener can be used to cut down on the use of detergents in hard water areas First add detergent and then the water softener Use a quantity of detergent as for soft water Fabric conditioner or liquid starch Dispense according to the amount specified on the packaging Add the fabric conditioner or liquid starch to compartment Do not exceed the maximum level mark It will be au...

Page 34: ...machine Dyes suitable for use in a washing machine can be used However please note that the salt used in the dyeing process can cause corrosion to stainless steel components in the machine if you dye frequently Always observe the manufacturer s instructions carefully Detergent 34 ...

Page 35: ...e authorised service technician Pre wash Main wash Rinses Finishing Mops Standard 60 C R 2 R 4 R 6 Standard plus R 2 R 4 R 6 Thermal disinfection R 2 R 4 R 6 Chemo thermal R 2 R 5 R 4 R 6 Cloths Cleaning cloths Hygiene R 1 R 2 R 5 R 4 R 6 Cleaning cloths 40 C 60 C R 1 R 2 R 4 R 6 Pads Pads 40 C R 2 R 4 R 1 Relay 1 Pre wash detergent R 2 Relay 2 Main wash detergent R 3 Relay 3 Liquid detergent for ...

Page 36: ...rinse R 4 Cottons universal R 1 R 2 R 4 Cottons hygiene R 1 R 2 R 4 Intensive R 1 R 2 R 4 Intensive R 1 R 2 R 4 Minimum iron R 1 R 2 R 4 Quick wash R 2 R 4 R 1 Relay 1 Pre wash detergent R 2 Relay 2 Main wash detergent R 3 Relay 3 Liquid detergent for delicates or specialist detergent R 4 Relay 4 Fabric conditioner R 5 Relay 5 Bleach disinfectant R 6 Relay 6 Finishing agent Detergent 36 ...

Page 37: ... the start of the programme or whilst the programme is running i Fill the dispensing container OK A programme that has already been started will continue to run until it has finished Press the OK button to delete the message in the display and refill the container If a Disinfection programme is running the following message is displayed i Fault Container empty OK The programme will be cancelled Pr...

Page 38: ...turer s instructions on the packaging The washing machine must not be hosed down Cleaning the drum suds container and drainage system The drum suds container and drainage system can be cleaned if necessary Start the Maintenance prog programme At the end of this programme check inside the drum and remove any coarse soiling If you use disinfection programmes on a regular basis the Maintenance prog s...

Page 39: ...r hot running water Clean the siphon tube at the same time 2 Replace the siphon Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 39 ...

Page 40: ...seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighten the connection To clean the filter in the water inlet valve Using pliers carefully loosen the ribbed plastic nut on the in...

Page 41: ... liable for unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the programme selector is not lit up There is no power to the machine Check whether the electricity supply to the machine is switched on the fuse or circuit breaker has tripped The programme does not start when Drain Spin has been selected The machine has not been prepared for usin...

Page 42: ...ice Department Fault Disinfection temp not reached During the disinfection programme the water temperature was not reached The machine has not carried out the disinfection cycle correctly Start the programme again o Waterproof system has reacted The water protection system has reacted Close the stopcock Call the Service Department q Drainage fault The water outlet is blocked or restricted Call the...

Page 43: ...ith water softeners tends to become sticky In future add washing powder into the dispenser drawer first and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer The display is in a different la...

Page 44: ...gent Before washing the next load run a Cottons 60 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water They have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry Wash...

Page 45: ...side of the drum door and then press the Door button For safety reasons the drum door cannot be opened if the suds temperature is higher than 50 C To continue a programme after an interruption to the power supply Possible cause Remedy Power cut Once power has been restored switch the machine on with the K button to continue the programme Confirm the message shown in the display and then press the ...

Page 46: ... system Remove the lever Use it to open the access flap Push the emergency drain lever downwards see illustration and hold until no more water runs out Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Use a spoon handle to pull the emergency release downwards see arrow The drum d...

Page 47: ...ill be applied for unnecessary service visits where the problem could have been resolved as described in these instructions PC Optical interface The indicator or check light marked PC on the fascia panel is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Optional accessories Optional accessories for this washe...

Page 48: ...ter cElectrical connection dControl panel eDetergent dispenser drawer fDrum door gAccess flap to the drain valve and emergency door release hHeight adjustable feet iPlinth jFixing bracket for installing on a concrete plinth Installation and connection 48 ...

Page 49: ...e Transit bars when removed bMains connection cable cSafety cap for transit bars dAdapter for external dispensing system eInlet hose cold water fInlet hose hot water gDrain pipe hHeight adjustable feet Installation and connection 49 ...

Page 50: ...pened For this reason it must not be connected to devices such as timers which would switch it off automatically Please place the sticker supplied with the following text near your machine The machine must be permanently connected to the electricity supply so that the door can be opened Do not open by force Do not install the machine near or directly above an open gully or floor drain Moisture fro...

Page 51: ...stalling on a wooden joist floor We recommend a plywood base at least 70 x 60 x 3 cm The base should span several joists and be bolted to the joists and not only to the floorboards Check for the presence of pipes and cables first If possible install the machine in a corner as this is usually the most stable part of the floor Removing the transit bars These must be removed before the machine is use...

Page 52: ...sit bar 90 then withdraw the transit bar To avoid the risk of injury the holes for the transit bars must be covered after they have been removed Fit the covers onto the two holes Then plug the holes as shown with the caps Installation and connection 52 ...

Page 53: ...t by reversing the procedure Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation Incorrect installation may increase electricity and water consumption and may cause the machine to move about Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine All four feet are screwed in when the machine is d...

Page 54: ...housing All four counter nuts must sit firmly up against the housing Please also check this for the feet which did not need adjustment Otherwise there is the danger of the machine moving about Securing the machine to prevent it slipping Secure both front feet on the washing machine using the fixing brackets supplied Follow the fitting instructions supplied Installation and connection 54 ...

Page 55: ...it with a tumble dryer this must be replaced securely when the washer dryer stack is dismantled Installation on a raised plinth The washer extractor can be installed on a steel plinth open or closed available as an optional Miele accessory or on a concrete plinth If the machine is installed on a plinth it must be secured using the fixing brackets supplied with the machine Otherwise there is the da...

Page 56: ...s for connection to a cold or a hot and cold water supply Connection to the cold water supply The cold water inlet hose blue stripes must be connected to the on site cold water supply via a 3 4 threaded union It is not suitable for connection to a hot water supply The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the was...

Page 57: ... the machine must not be connected to hot water only If the machine is not connected to a hot water supply the water settings for the main wash pre wash and rinses must be re programmed and the hot water inlet hose must be detached Go to the Settings menu Supervisor level and select the cold option for each of the above The programme durations may be longer Unscrew the inlet hose hot water red str...

Page 58: ...he machine by a 30 mA residual current device RCD An electrical safety test must be carried out after installation and after any ser vice work The mains connection cable may only be replaced by an original Miele spare part If the machine is disconnected from the electricity supply adequate measures must be taken to ensure that the machine cannot be reconnected to the electricity supply until all w...

Page 59: ...This device is intended for connection to the power supply with Earth Fault Loop impedance Zs not exceeding 0 38 Ohms If in doubt please contact your electricity supplier or a qualified electrician for advice Installation and connection 59 ...

Page 60: ...ted load See data plate Fuse rating See data plate Emission sound pressure level in accordance with EN ISO 11204 11203 70 dB re 20 µPa Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Inlet hose length 1 55 m Mains connection cable length 1 80 m Product safety standard EN 10472 EN 60335 Test certificates awarded See data plate Technical data 60 ...

Page 61: ...Settings menu J for changing standard settings The Settings menu is used to alter the machine s electronics to suit different requirements Settings can be altered at any time 61 ...

Page 62: ...at the end of the main wash to cool the suds down Hot suds can damage plastic drainage pipes Suds cooling takes place when temperatures of more than 70 C are selected Suds cooling should be activated where the drainage pipes do not comply with DIN 1986 The machine is delivered with Suds cooling activated Display contrast There are ten different display contrast settings The machine is delivered wi...

Page 63: ...nfirm your selection of this number by pressing the OK button Now enter the second number Repeat the process until all three numbers have been entered After entering the code press OK and confirm by pressing OK again You are now in Supervisor level You can alter all the settings described previously as well as the settings on the following pages Change code You can alter the code if you want to pr...

Page 64: ...splay will return to the Settings menu Language J The display can be set to appear in one of several different languages Select the language you want and confirm your selection Standby To save energy the display goes out after 10 minutes and the indicator light for the Start button flashes slowly Turning the programme selector or pressing a button switches the display back on again There are two o...

Page 65: ...r cold water for the pre wash Hot water can only be only taken in if the wash temperature is above 30 C The machine is delivered with the Hot water option selected Main wash water You can select hot or cold water for the main wash Hot water can only be only taken in if the wash temperature is above 30 C The machine is delivered with the Hot water option selected Rinse water You can select hot or c...

Page 66: ... water The machine is delivered with this option activated Chemo thermal dis The pre set disinfection process can be altered in the Chemo thermal disinfection programme There is a choice of 4 temperatures with corresponding holding times 40 C 20 min 60 C 20 min 70 C 10 min factory default setting 71 C 25 min Thermal disinfection The pre set disinfection process can be altered in the Therm disinfec...

Page 67: ...he fabric conditioner compartment or via an external dispensing system The machine is delivered with the No option activated no chemical finish Finish Disinfection In the Thermal disinfection and Chem therm disinfection programmes the chemical finishing process can be activated to take place after the wash cycles Finishing agent can be dispensed via the fabric conditioner compartment or via an ext...

Page 68: ...using the Spin treat standard setting There are four options high level of residual moisture to low level of residual moisture Spin treat cloths After carrying out the finishing process in the Cleaning cloths 40 C 60 C and Finish cleaning cloths programmes you can determine the level of residual moisture using the Spin treat cloths setting There are four options high level of residual moisture to ...

Page 69: ...arameters option selected the water level will be controlled according to the programme data which has been programmed on site Minimum iron level You can increase the water level for the main wash in the Minimum iron programme The machine is delivered with the Block parameters option selected the water level will be controlled according to the programme data which has been programmed on site Pre w...

Page 70: ...h in the Minimum iron programme The machine is delivered with the Block parameters option selected the wash duration will be controlled according to the programme data which has been programmed on site Pre wash Cott M iron You can choose for pre wash to be carried out with every Cottons and Minimum iron programme The machine is delivered with the Select via prog menu option activated List special ...

Page 71: ... default setting 3 rinses 4 rinses No rinse disinfection An additional rinse can be activated in the Chemo thermal disinfection and Thermal disinfection programmes Rinsing takes place with hot water Take care when removing the laundry at the end of the cycle as it may still feel hot to the touch The machine is delivered with this option deactivated Pre rinse Cottons A pre rinse can be carried out ...

Page 72: ...F Fahrenheit The machine is delivered with the C option selected Energy usage control When this option is selected the machine will optimise the energy it uses in the Cottons Hygiene Cottons universal and Minimum iron programmes The machine is delivered with this option activated To close the Settings menu Select Back and confirm your selection The display will return to the entry menu Settings Su...

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