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Once the flow of water ceases:

^

Remove the drain filter completely.

^

Clean it thoroughly.

^

Remove any foreign objects (e.g.
buttons, coins, etc.) and fluff from the
filter housing. Turn the impeller by
hand to check that it rotates freely.
Any foreign object causing an
obstruction should be removed.

^

Put the drain filter back in place and
secure.

,

Make sure the drain filter is

securely tightened. Otherwise there
is a risk of water leakage during use.

Opening the drum door

,

Always make sure that the drum

is stationary before reaching into the
machine to remove laundry.
Reaching into a moving drum is
extremely dangerous.

^

Pull the emergency release
downwards (see illustration). The
drum door will open.

Problem solving guide

47

Summary of Contents for W 1945

Page 1: ...instructions for Washing machine W 1945 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 07 789 580 en GB ...

Page 2: ...d machine Electrical and electronic machines often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your machine Please do not therefore dispose of it with your household waste Please dispose of it at your local community waste collection recycling centre or ...

Page 3: ...d water consumption 14 Detergent 14 Eco feedback 15 How to wash correctly 16 Extra quiet 19 Spinning 22 Final spin speed 22 Delay start 23 Programme chart 24 Extra options 27 Programme sequence 28 Garment care label symbols 30 Changing the programme sequence 31 Cancelling a programme 31 Interrupting a programme 31 Changing a programme 31 Adding or removing laundry after a programme has started 32 ...

Page 4: ...and the programme stops 41 The following fault messages appear in the display at the end of the programme 42 General problems 43 An unsatisfactory wash result 44 The drum door does not open when you press the Door button 45 Opening the drum door in the event of a blocked drain outlet and or power failure 46 Blocked drain outlet 46 After sales service 48 Future updates PC 48 Appliance guarantee 48 ...

Page 5: ...Notes for test institutes 60 Technical data 61 Programmable functions 62 To access programmable functions 62 To select a programmable function 62 To alter a programmable function 62 To come out of programmable functions 62 Language 62 Total usage 63 Water plus 63 Gentle action 63 Suds cooling 63 Code 64 Temperature unit 65 Buzzer 65 Keypad tone 65 Brightness 65 Contrast 65 Standby display 66 Memor...

Page 6: ...ble on the care label Any other usage is not supported by the manufacturer and could be dangerous Miele cannot be held liable for damage resulting from incorrect or improper use or operation of the washing machine This washing machine is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they are superv...

Page 7: ...pare parts Only when these parts are fitted can the safety standards of the machine be guaranteed Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Ensure current is not supplied to the machine until after maintenance or repair work has been carried out If the connect...

Page 8: ... is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force of the water flowing out of the hose does not dislodge it Take care to ensure th...

Page 9: ...removers contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine If detergent comes into contact with the eyes rinse them thoroughly with lukewarm water immediately If swallowed seek medical assistance immediately and retain the packaging or label for reference Those with skin problems or sensitive skin should avoid their skin coming into contac...

Page 10: ...future OK ü a second function please see the following page fStart Stop button For starting the programme selected and cancelling a programme once it has started gExtra option buttons Various extra options can be added to the washing programmes hEcoFeedback button See Washing environmentally for more details about this function iProgramme selector For selecting a programme The indicator light next...

Page 11: ... appear after the delay start time has elapsed During the first 8 minutes the washing machine measures how much water is being absorbed by the laundry and uses this to calculate the load The programme duration may be longer or shorter depending on this absorbency rate Delay start The delay start time selected will appear in the display After the machine has started the delay start time counts down...

Page 12: ... display confirm your selection by pressing the Temperature OK button 1 07 40 1200 Press the Temperature button to alter the temperature and press the Spin speed button to alter the spin speed Press the Start Stop button to start the programme On machines without additional programme packages the Eco position is used for the Intensive plus programme and Separate rinse Starch On machines with addit...

Page 13: ...l appear The welcome screen will appear in the display every time the washing machine is switched on until a programme lasting longer than 1 hour has been completed Setting the language You will be asked to select the language you require for the display It is possible to change the language at any time via the programmable functions deutsch If the language shown is not the one you want press the ...

Page 14: ...ular intervals The Hygiene info message will appear in the display to remind you to carry out a hot wash Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing...

Page 15: ...y eeefff Water eeffff If there are more tall bars e than short bars f in this display more energy or water will be used The estimate is influenced by the programme selected the temperature and any extra options selected 2 Actual usage The actual amount of energy and water used can be shown in the display before opening the door at the end of a programme Press and hold the Eco feedback button 0 3 k...

Page 16: ... the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in or on this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and col...

Page 17: ...ms gives better wash results and also helps distribute the load evenly during spinning The most efficient use of energy and water is achieved when a full load is washed However do not overload as this causes creases and reduces cleaning efficiency Make sure that no items are caught between the drum door and seal Shut the door with a gentle swing How to wash correctly 17 ...

Page 18: ...he Eco programme comes on The following will appear in the display Intensive plus Scroll up or down the list using the Delay start or Spin speed ü button When the programme you want shows in the display confirm your selection by pressing the Temperature OK button ESelect a temperature spin speed The suggested temperature and or spin speed can be changed 1 49 60 1400 Press the Temperature button to...

Page 19: ...s used for activating the pre wash as well as for selecting a soak duration of one or two hours Press the button Once Pre wash Twice Pre wash 1 hour soak 3 times Pre wash 2 hour soak 4 times option not selected Extra quiet If using your washing machine during quiet periods you can reduce the noise levels even more If the Extra quiet extra option is selected the machine will activate the Rinse hold...

Page 20: ...escale deposits on the heater elements too much detergent results in Excessive foam which causes a low level of agitation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and add detergent to the compartments as follows i Detergent for the pre wash divide the total recommen...

Page 21: ...section of the programme has been reached JProgramme end unload the drum In the anti crease phase after the programme has finished the following will appear alternately in the display 0 00 Anti crease and 0 00 Finish Press the Door button to open the drum door Remove the laundry Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash...

Page 22: ...ly after the end of the programme To start the final spin The washing machine will display the maximum spin speed possible You can select a spin speed lower than this Start the final spin by pressing the Start Stop button To end the programme Press the Door button The water will drain away Press the Door button again to open the door To omit rinse and interim spin and the final spin No Select the ...

Page 23: ...ount up to 24 hours Activating delay start Press the Start Stop button to activate delay start The following will appear in the display 4 30 until start After the delay start time has elapsed the washing programme will start and the estimated programme duration and the programme sequence will show in the display Altering delay start You can change the delay start time at any time by pressing the D...

Page 24: ...e cotton If fabrics have a high proportion of man made fibres it is advisable to programme the machine for Gentle action See Programmable functions Note Reduce the spin speed for fabrics which crease easily Delicates 4321ac cold to 60 C Max load 2 5 kg Use for Delicate garments made of synthetic fibre mixed fibre rayon and easy care cotton Note Select No No spin for items which crease easily Wooll...

Page 25: ...sing handwashed items Starching table cloths serviettes and workwear Notes Use a low spin speed for items which crease easily Items for starching should be freshly laundered but not treated with fabric conditioner Express 20 76 cold to 40 C Max load 3 5 kg Use for Cotton and minimum iron garments that have hardly been worn or are only very lightly soiled Note The Short extra option will be activat...

Page 26: ...e the best possible care and wash result for each item Dark garments Denim cold to 60 C Max load 3 0 kg Use for Black and dark garments made from cotton mixed fibre or denim Notes Wash inside out Denim often contains excess dye and may run during the first few washes Wash light and dark coloured items separately Spin Notes To drain only Select No No spin Make sure you select the appropriate spin s...

Page 27: ... X X X Delicates X X X X Woollens X Express 20 X1 X Intensive plus X2 X Separate rinse Starch X Shirts X X X X Dark garments Denim X X X X Automatic plus X Spin X1 This extra option is activated automatically as part of the programme but can be deselected X2 This extra option is activated automatically as part of the programme and cannot be deselected Extra options 27 ...

Page 28: ...ce 28 Cottons d a 2 41 2 L L Minimum iron c e 2 33 L L Delicates e d e 3 L Woollens e f e 2 L L Express 20 d b d 2 33 L L Automatic plus abc e 2 33 L L Dark garments Denim b d 3 L Intensive plus a 2 41 2 L L Spin L Separate rinse Starch e 2 L Please see next page for description of the symbols Shirts e c e 2 L ...

Page 29: ... into account The display shows the stage the programme has reached Special features in the programme sequences Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens programme The door can be opened and laundry removed at any time during the anti crease phase 1 A second r...

Page 30: ... drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicat...

Page 31: ...e off with the _ button To continue with the same programme Switch the washing machine back on again with the _ button Changing a programme Programme After the start of a programme it is no longer possible to select a different programme Temperature It is possible to select a different temperature up to 5 minutes after the programme has started Press the Temperature button Spin speed It is possibl...

Page 32: ...age If you press the Door button when the above conditions are present the following will appear in the display 0 Door locked Safety lock The safety lock prevents the machine from being opened and programmes from being cancelled during a wash programme To activate the safety lock Press and hold in the Start Stop button after the programme has started Stop or in 3 secs 0 Keep the Start Stop button ...

Page 33: ...tablets for smaller loads Some tablets do not dissolve as rapidly as others and may not be suitable for programmes with short durations Do not use biological detergents on silk as the enzymes may damage the silk Instructions for use and recommended dosage amounts are given on the detergent packaging See Optional accessories at the end of this booklet for details of Miele branded care products incl...

Page 34: ... need to purchase a special container from the Miele Spare Parts Department which sits in the main wash compartment j Add liquid detergent to this container for the main wash and to compartment i for the pre wash 2 Only use proofing agents containing fluorochemical compounds which are stated by the manufacturer as being suitable for use on membrane textiles Do not use proofing agents which contain...

Page 35: ...er can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Miele branded water softening tablets are available from the Miele Spare Parts Department or via the internet on www miele shop com Use a quantity of detergent as for soft water Washing with several components If you was...

Page 36: ... tube and fabric conditioner channel regularly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Adding fabric conditioner or starch separately Dispense in accordance with manufacturer s instructions on the packaging Dispense liquids into the compartment and powder or viscous formulations into the i comp...

Page 37: ...l casing and fascia panel Clean the casing with a mild non abrasive cleaning agent or soap and water using a well wrung out cloth Wipe dry with a soft cloth The drum can be cleaned using a suitable proprietary stainless steel cleaning agent following the manufacturer s instructions on the packaging Do not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents These might dama...

Page 38: ...tioner channel using a brush and warm water If starching frequently thoroughly clean the siphon the siphon tube and the fabric conditioner channel regularly A build up of starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 38 ...

Page 39: ...urn off the stopcock Unscrew the threaded union connecting the free end of the inlet hose to the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighte...

Page 40: ...unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Dea...

Page 41: ...ter inlet fault The water inlet is blocked or restricted Check whether the stopcock is opened properly the inlet hose is kinked the water pressure is too low Waterproof fault The water protection system has reacted Close the stopcock Call the Service Department Technical fault There is a fault Start the programme again If the fault message appears again contact the Service Department ATo switch of...

Page 42: ...ct the Service Department Chk detergent Excessive foam has built up during washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging Hygiene info No programme using a temperature above 60 C has been run for a long time In order to prevent bacteria and unpleasant smells building up in the machine run a Cottons 75 C programme using powder deterg...

Page 43: ... in conjunction with water softeners tends to become sticky In future add washing powder into the dispenser drawer first and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer The display is ...

Page 44: ...nsufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry Use more detergent Before washing the next load run a Cottons 75 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble...

Page 45: ...equence Safety lock Access via a code has been activated Deactivate the code as described in Programmable functions Code Power cut Open the drum door as described in the next section The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and drain ...

Page 46: ...water will be retained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Unscrew the drain filter until water runs out To ...

Page 47: ... an obstruction should be removed Put the drain filter back in place and secure Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illustr...

Page 48: ...olved as described in these instructions Future updates PC The indicator light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Appliance guarantee Please see the guarantee card supplied with your machine Optional spare parts and accessories Optional spare parts and accessories for this washing mac...

Page 49: ...st 7 000 kPa bElectricity supply cable c f Flexible drain hose with detachable swivel elbow gDetergent dispenser drawer hControl panel iDrum door jAccess to drain filter drain pump and emergency release kFour height adjustable feet Installation and connection 49 ...

Page 50: ...supply cable cInlet hose tested to withstand pressure of at least 7 000 kPa dDrain hose eTransport clip for inlet and drain hoses fSafety cap for transit bars gTransport clip for inlet and drain hoses and for storing transit bars when not in use Installation and connection 50 ...

Page 51: ...r as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Otherwise there is the danger of the machine moving about and falling off the plinth Transporting the washing machine to its installation site To manoeuvre the machine out of its packi...

Page 52: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 52 ...

Page 53: ...ck of the washing machine Make sure that the top catch is located above the holder The machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection...

Page 54: ...the machine is delivered Using the spanner supplied turn counternut 2 in a clockwise direction Then turn counternut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counternut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the housin...

Page 55: ...e stacked with the washing machine A WTV stacking kit is necessary which can be purchased from your Dealer the Miele Spare Parts Department or via the internet on www miele shop com Please note a Safety distance to wall at least 2 cm b Height Stacking kit with pull out shelf approx 172 cm Stacking kit without pull out shelf approx 170 cm c Depth of the washer dryer stack approx 65 cm Installation ...

Page 56: ... housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water away ...

Page 57: ... be fitted by a qualified plumber The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension These are tested to withstand ...

Page 58: ... the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with...

Page 59: ...e machine with a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement i...

Page 60: ...e for test institutes the Short extra option must be selected Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electricity supply and any extra options selected Dark garments Denim 40 C 3 0 kg 0 60 52 1 h 02 min 1 h 12 min Shirts 60 C 2 0 kg 0 95 59 1 h 02 min 1 h ...

Page 61: ... Connected load See data plate Fuse rating See data plate Consumption data See Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m LEDs Class 1 Test certificates awarded See data plate Technical data 61 ...

Page 62: ...e OK button to confirm your selection To alter a programmable function You can see the different options available for a programmable function by pressing the Spin speed ü button The option which is currently set will have a tick L beside it When the option you want appears in the display press the Temperature OK button to activate this option To come out of programmable functions Press the Spin s...

Page 63: ...ion Activating gentle action reduces the drum action and is suitable for washing slightly soiled items more gently It should be activated for garments with a single bar under the care label and for articles which feel too hard after they have been dried Gentle action can be activated for the Cottons and the Minimum iron programmes The machine is delivered with this option deactivated Suds cooling ...

Page 64: ...button until the first number appears in the display Confirm your selection of the number by pressing the Temperature OK button Repeat the process until all three numbers have been entered 1 2 5 Press the Temperature OK button The following will appear in the display Code activated After switching the washing machine off it can only be used again by entering the code To use the washing machine whe...

Page 65: ...sounds at maximum volume Loud at the end of a programme or when Rinse hold is reached Keypad tone An audible tone sounds each time a button is pressed The machine is delivered with the keypad tone deactivated Brightness There are ten different display brightness settings The bar chart shows you the setting The machine is delivered with the display brightness on setting 5 The brightness will change...

Page 66: ...ivered with this option selected The standby function is switched off The display will remain visible during a programme Memory The washing machine will store the most recently selected settings programme temperature spin speed and any extra options in memory once the programme has started These settings will appear in the display the next time the machine is switched on The machine is delivered w...

Page 67: ...contact details CareCollection Miele specialist detergents Outdoor wear This specialist detergent will clean your water repellent outerwear with care Sportswear The Miele Sportswear detergent is designed to clean sportswear whilst taking care of the special microfibres used in these garments It will help to neutralise and remove odours whilst protecting the colour of the fabric and preventing stat...

Page 68: ...s effective stain removal even at low temperatures while helping to prevent colours fading Liquid detergent For Delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments Fabric conditioner The Miele fabric conditioner will...

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Page 72: ...Alteration rights reserved 1210 W 1945 M Nr 07 789 580 00 ...

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