Miele W 3037, Operating And Installation Manual

Page 1: ...Operating and Installation Instructions Washer W 3037 To prevent accidents and appliance damage read these instructions before installation or use M Nr 09 676 140 en US ...

Page 2: ...ect a temperature and or spin speed 11 Program guide 12 Final spin speed 16 6 Select an option 17 7 Add detergent 18 Detergent 21 Fabric care 22 Using the washer 23 8 Select Delay Start if desired 23 9 Start the program 23 10 Activate the Child Lock if desired 24 11 Program end 24 Canceling a program 25 Interrupting a program 25 Changing a program 25 Preparing your appliance for an extended vacati...

Page 3: ...ws a fault message 33 General problems with the washer 34 Poor wash results 35 The drum door cannot be opened 36 Opening the drum door during a power failure 37 After sales service 38 Installation instructions 39 Installation 40 Front view 40 Rear view 41 Installation site 42 Removing the shipping struts 42 Installing the shipping struts 44 Leveling the washer 45 Plumbing 46 Electrical connection ...

Page 4: ... qualified electrician Do not install or use a washer with visible damage Do not install or store this appliance where it will be exposed to the weather Do not install your washing machine where temperatures below freezing may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing Before connecting the machine ensur...

Page 5: ...l be hot when washing at very high temperatures Do not touch the glass Danger of burns Keep children away from the washer when in use Only use the washing machine to wash items which are specified by the manufacturer to be machine washable on the fabric care label Any other applications may be dangerous Do not wash articles that have been previously cleaned washed soaked or spotted with gasoline d...

Page 6: ...programs d Delay Start button To delay the start of a program eDisplay with Menu buttons See more information on the following pages f Start button Starts the selected wash program g Cancel button Switches back to the previous menu during program selection or cancels the running program h On Off button Turns the machine on and off i Door button Opens the drum door Guide to the washer 6 ...

Page 7: ...ates Denim Jeans Dress shirts Pillows Outerwear Table linens Beach towels Express Drain Spin Quick rinse Menu buttons Various settings can be made with the Menu buttons The values above the vertical line can be adjusted and or confirmed Example Duration 1 02 h MG G P G G GM MG G G G P GM Warm High spin Pressing the left menu button Warm allows to adjust the temperature The High spin button allows ...

Page 8: ...sher has run for more than 1 hour The display now shows the language setting Setting the display language The default setting for the display language is German The display language can be adjusted Language english OK Select the desired language by pressing the left menu button Confirm the setting with the right OK button Shipping strut reminder The shipping struts must be removed before the first...

Page 9: ... manufacturer Most garments have a fabric care label in the collar or side seam Sort the laundry by care label and color General tips Dark fabrics often bleed the first few times they are washed They should be washed separately several times before being included in a mixed load Curtains Remove any lead weights or strips before washing Loose bra underwires should be removed or sewn in place before...

Page 10: ...s wash mixed loads of small and large items This will improve washing effectiveness and help distribute the load evenly Water consumption and energy usage are determined by the size of the load The washer automatically adjusts the amount of water to conserve water and energy when washing smaller loads The time remaining will automatically be adjusted to reflect a shorter wash program To prevent da...

Page 11: ...n 1 02 h MG G P G G GM MG G G G P GM Warm High spin By pressing the left menu button Warm the temperature can be adjusted Pressing the High spin button will adjust the spin speed When selecting MasterCare the display shows a list MasterCare Extra White OK With the button additional programs can be selected and confirmed with the OK button Duration 1 12 h Extra White Hot Max spin If desired and all...

Page 12: ...vy Soil Extended Sensitive Buzzer Hot J High spin Med spin Items made from synthetics mixed fabrics or wrinkle free cottons Very Warm I Warm H Cold G No Heat Sanitize Options Heavy Soil Extended Sensitive Buzzer Sanitize E Max spin High spin Items which have skin contact or for special hygienic requests Hot D Handwash Options Heavy Soil Extended Sensitive Buzzer Warm N Med spin Hand washable items...

Page 13: ...ms which do not contain wool No Heat Custom Options Heavy Soil Extended Sensitive Buzzer Sanitize E Max spin High spin Med spin Slow spin Hold No spin All options are selectable for Sanitize and Normal programs Hot D Very Warm C Warm B Cold A No Heat Extra White Options Heavy Soil Extended Sensitive Buzzer Hot D Max spin High spin For white items without special hygienic requests Very Warm C Garme...

Page 14: ...sitive Buzzer Warm B Med spin Slow spin Hold No Spin Pretreat collars and cuffs if needed Cold A No Heat Pillows Options Sensitive Buzzer Hot D High spin Med spin Slow spin Washable pillows with a filling of feathers down or synthetics 2 twin or 1 queen size pillow Very Warm C Warm B Outerwear Options Buzzer Cold A Med spin Close all zippers Do not use fabric softener Table linens Options Heavy So...

Page 15: ...ss Options Buzzer Warm B Max spin High spin Med spin Slow spin Hold No Spin Small loads of mixed items for the programs Normal and Wrinkle free Cold A No Heat Drain Spin Options Buzzer Max spin High spin Med spin Slow spin No Spin Quick rinse Options Buzzer High spin Med spin Slow spin Hold No Spin Garment care label symbols Using the washer 15 ...

Page 16: ...h and between the rinse cycles Reducing the final spin speed will also reduce the rinse spin speeds Hold Select the option Hold The laundry is not spun and remains soaking in water This will prevent wrinkles if the laundry is not removed immediately at the end of the wash program Selecting the final spin The washer is set default to the maximum spin speed of the wash program You can select a lower...

Page 17: ...ded Extended For laundry with normal to heavy soiling or stains The main wash cycle time for the wash program is extended Sensitive An additional final rinse washes away detergent residue and scents An additional rinse takes place Buzzer A buzzer signals the end of the wash program or after Hold The buzzer sounds until the washer is turned off The buzzer volume can be adjusted Adjusting the buzzer...

Page 18: ...Heavy soiling Very visible soiling or stains Use the Heavy soil function and split the detergent in the Heavy soil compartment as described Too little detergent may cause laundry to not be cleaned effectively and become gray and stiff over time grease to not be completely washed from the laundry calcium deposits on the heater Too much detergent may cause oversudsing with poor wash rinse and spin r...

Page 19: ...ergent drawer i Detergent for Heavy Soil Only add detergent 1 3 of the total amount recommended to the i compartment if the Heavy Soil option is selected OR Bleach Add bleach to compartment i as described by the manufacturer Do not use the Heavy Soil option Once the main wash cycle has finished the bleach will automatically be rinsed from the compartment j Detergent for the main wash Fabric soften...

Page 20: ... i i Detergent for Heavy Soil Only add detergent 1 3 of the total amount recommended to the i compartment if the Heavy Soil option is selected Since powder detergents already contain bleach using additional liquid bleach is not recommended j Detergent for the main wash Fabric softener or liquid starch Replace the inserts in the compartments before using liquid detergent Using the washer 20 ...

Page 21: ...nt manufacturer Universal Color Delicate Bleach Normal X X X Wrinkle free X X X Sanitize X Handwash X Woolens Detergent for wool Silk X Custom X X X Extra White X X Delicates X X Denim Jeans X1 X Dress shirts X X X Pillows X1 X1 Outerwear X X Table linens X X Beach towels Do not use detergent Express X X 1 only liquid detergent Detergent 21 ...

Page 22: ...ompartment at the end of the program If starching frequently clean the dispenser compartment and especially the siphon tube Bleach To remove difficult to clean stains Dispensing bleach The liquid detergent insert must be inserted in compartment i The option Heavy Soil cannot be selected Pour the bleach into compartment i according to the manufacturer s instructions The bleach will be automatically...

Page 23: ... more than 10 hours the delay time extends in 1 hour increments Cancel Press the Cancel button Adjust To adjust the Delay Start time cancel and reset 9 Start the program Press the flashing Start button If the delay start is set the remaining times elapses in the display Once the delayed start time has elapsed or immediately after the program start the approximate program running time is displayed ...

Page 24: ... the program has finished the Child Lock must be deactivated 11 Program end During the Anti crease program the display shows Anti crease alternating with End Open the drum door and remove the laundry Check the drum for any missed pieces of laundry Items inadvertently left in the washer may be damaged e g shrink or discolor during the next wash cycle Check the folds of the door seal for any small a...

Page 25: ...sher off To continue Turn the washer on again Changing a program A program change is not possible once the program has started The program must be canceled Adjusting the temperature The temperature can be changed up to 6 minutes after the program start Adjusting the spin speed The spin speed can be adjusted anytime until the beginning of the final spin Adjusting the options The options Extended or...

Page 26: ...undry during a wash program Press and hold the door button until the door opens Add or remove laundry Close the door The program continues automatically Note Once the program has started the washer can not make adjustments of the load size The drum door cannot be opened if the water temperature is greater than 130 F 55 C the water level is too high the program has reached the Final Spin The Child ...

Page 27: ...Quick guide Remove this guide for easy reference Please read all instructions especially the Important Safety Instructions before using the washer ...

Page 28: ...seal and clothing make sure that there are no clothes caught between the drum door and the seal 4 Selecting a program Press the program button of the desired program The indicator of the selected program lights 5 Selecting a temperature The preselected temperature and or spin speed can be adjusted if the program allows so Duration 1 02 h MG G P G G GM MG G G G P GM Warm High spin By pressing the l...

Page 29: ...h every touch of the m delay start button the start is delayed longer 9 Starting a program Press the flashing Start button 10 Activating the Child Lock Press and hold the Heavy Soil button until the display shows X Locked Deactivate the Child Lock after the program has finished 11 Unload the laundry Open the drum door Remove the laundry Check the drum for any missed pieces of laundry Items inadver...

Page 30: ...ns X X X X X Dress shirts X X X X X X X Pillows X X X X X X Outerwear X X Table linens X X X X X X X X Beach towels X X Express X X X X X X X X X Drain Spin X X X X X Quick rinse X X X X X Selectable Options except for buzzer N o r m a l W r i n k l e f r e e S a n i t i z e H a n d w a s h W o o l e n s C u s t o m E x t r a W h i t e D e l i c a t e s D e n i m J e a n s D r e s s s h i r t s P ...

Page 31: ...at your washing machine remains clean and free of any soil buildup or odors Do not add laundry to the drum Select the Sanitize program Add 1 4 cup of detergent and or bleach to the respective compartment if desired Run the program as normal through to completion Descaling the washer If the correct amount of detergent is dispensed the machine should not need to be descaled If the washer needs to be...

Page 32: ... and fabric softener channel more often when frequently using liquid starch Liquid starch tends to stick Cleaning the niche of the detergent drawer Using a bottle brush remove any detergent or lime deposits from the water inlet valves at the top of the detergent drawer niche Cleaning the liquid detergent inserts Push the insert apart and remove the siphon for easy cleaning Cleaning and care 28 ...

Page 33: ...he valve by turning the connector counter clockwise using a wrench if necessary Remove the rubber seal 1 from the connector Using needle nose pliers grasp the plastic filter 2 and pull it out of the hose connector Clean the filter under running water and carefully remove any large particles Replace the filter and seal then reconnect the hose Slowly turn on the valve and check for leaks If water le...

Page 34: ...r drawer Open the access panel Caution If laundry has been washed at a high temperature the water draining out of the machine will still be hot Allow it to cool before proceeding Turn the lint trap lid counterclockwise Do not remove it About 2 quarts 2 liters of water will drain out of the hose If the main drain hose is clogged water will be retained in the machine a maximum amount of 6 5 gal 25 l...

Page 35: ...ts or lint from the filter Check that the impeller in the back of the chamber rotates freely by spinning it with your hand Return the lint trap and tighten into place If the lint trap lid is not tightened securely water will leak out when the machine is used Cleaning and care 31 ...

Page 36: ...l by identifying issues you may encounter while operating the machine A wash program cannot be started Issue Possible cause Solution The display stays blank and no indicator illuminates The washer has no power Check to determine if the washer is plugged in the circuit breaker has tripped Immediately after the program start the washer cancels the program The child entrapment sensor has reacted Open...

Page 37: ...of system activated The waterproof system has activated Call Technical Service Technical fault Call Technical Service There is a fault Restart the program If the fault message appears again contact Technical Service In the display flashes Anti crease alternating with Check detergent The machine has oversudsed Use less detergent in the next wash program and follow the recommended amount on the dete...

Page 38: ...too low Clean the water intake hose filter under running water and carefully remove any large particles Water softeners tend to clump Clean the detergent drawer In the future add the detergent first then the water softener The fabric softener is not completely dispensed or too much water remains in the Softener compartment The siphon tube is either positioned incorrectly or clogged Clean the sipho...

Page 39: ...dry e g grease oils or lotions Add more detergent to the laundry or use a liquid detergent Run the Sanitize program without laundry using liquid detergent to clean the washer before using it for laundry again The hot water pressure it too low The water pressure must be at least 14 5 psi 1 bar The hot water temperature is too low The hot water temperature must be at least 130 F 55 C There is white ...

Page 40: ...he Child Lock The door was not properly closed Push against the door on the lock side and press the Door button Power failure Open the door as described on the following page There is still water in the drum and the washer cannot drain the water Clean the drain filter and drain pump See Cleaning and Care Cleaning the drain pump and lint trap As a safeguard against scalding the drum door cannot be ...

Page 41: ...p door Drain the water from the washer as described in Cleaning and Care Cleaning the drain pump and lint trap Make sure the machine is turned off and the drum has stopped moving A moving drum is dangerous To open the door pull down on the ring in the upper right corner of the access area Frequently asked questions 37 ...

Page 42: ...Care our Extended Service Contract program gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts Only genuine Miele parts installed by factory trained professionals can guarantee the safety...

Page 43: ...ormation is subject to change Please refer to our website to obtain the most current product specification technical warranty information To prevent accidents and appliance damage read these instructions before installation or use ...

Page 44: ...ntake hose cPower cord d g Drain hose drain options shown i e adjustable and removable elbows hControl panel iDetergent dispenser drawer jDrum door kAccess panel to lint trap and drain pump lRecessed grip mFour height adjustable feet Installation 40 ...

Page 45: ...ule optional accessory cPower cord dCold water intake hose eHot water intake hose fDrain hose gBracket for intake and drain hoses hRotary protectors for shipping struts iBracket for intake and drain hoses and for storing the shipping struts when not in use Installation 41 ...

Page 46: ...where the stability of the floor is at its greatest If the machine is installed on a raised platform it should be secured with retaining clips These clips are available from your dealer or Miele If installed on a masonry or concrete base the base should have a to 3 4 12 20 mm high rim This is required to prevent the washer from vibrating off the stand during the spin cycle Installation Use the fro...

Page 47: ...pping strut counterclockwise 90 with the enclosed combination wrench Pull out the shipping strut Turn the right shipping strut clockwise 90 with the enclosed combination wrench Pull out the shipping strut Installation 43 ...

Page 48: ...own making sure to close the caps Fasten the shipping struts to the rear of the washer Make sure that the catch at the top of the strut is hooked above the holder Do not move the washer without the shipping struts in place Installing the shipping struts Reinstall the struts by reversing the Removing the shipping struts procedure Installation 44 ...

Page 49: ...se with the enclosed combination wrench Unscrew the each of the for feet as much as needed by turning both the foot 1 and locking ring 2 to the left Check that the machine stands level Once level hold the foot 1 immobile with a wrench Turn the locking ring 2 with the combination wrench towards the machine All four locking rings must be tight against the bottom of the machine In addition check to s...

Page 50: ...uine Miele hose or with a hose able to withstand up to 145 psi 10 bar pressure The water valve connector must also be able to withstand 145 psi 10 bar The bolted connection is under water pressure Open the water supply slowly to check for leaks Adjust the rubber seal and the bolted connection if necessary To protect the inlet valve the two filters one at the pressure hose valve connection and one ...

Page 51: ...ter intake hoses are equipped with screen filters Do not remove these filters except for cleaning Tips for a hot water connection The hot water temperature from the hot water valve must not exceed 140 F 60 C the ideal temperature is 130 F 55 C Cold water only connection The washer must be reprogrammed for cold water only Press and hold the Sensitive button until the display reads Water intake Hot ...

Page 52: ...ipe and secure it firmly 3 To a floor drain The machine is equipped with an air gap anti siphoning system so that no minimum drain height is required The machine drains using a pump with a maximum delivery height of 4 ft 1 2 m Make sure there are no kinks in the drain hose If necessary the drain hose may be extended to run a maximum of 16 ft 4 9 m as long as the 4 ft 1 2 m height is not exceeded H...

Page 53: ...uctor can result in a risk of electric shock Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician ELECTRICAL INSTRUCTIONS This installation should be performed by an experienced and qu...

Page 54: ...ng as no program is running Press the Extended button until the display shows Language english B OK Select the desired language by pressing the left menu button Confirm with OK The display is shown in the selected language Setting the display language 50 ...

Page 55: ...f children as they pose a danger of suffocation Disposal of an appliance Old appliances may contain materials that can be recycled Please contact your local recycling center about the possibility of recycling these materials Ensure that the appliance presents no danger to children while being stored for disposal Before discarding an appliance unplug it from the outlet cut off its power cord and re...

Page 56: ...Alteration rights reserved 2513 INFORMATION IS SUBJECT TO CHANGE PLEASE REFER TO OUR WEBSITE TO OBTAIN THE MOST CURRENT PRODUCT SPECIFICATIONS TECHNICAL WARRANTY INFORMATION M Nr 09 676 140 00 ...