Miele W 5902 Premium Plus, Operating Instructions Manual

Page 1: ...ctions for Washing machine W 5902 Premium Plus To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 09 007 570 en GB ...

Page 2: ...d machine Electrical and electronic machines often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your machine Please do not therefore dispose of it with your household waste Please dispose of it at your local community waste collection recycling centre or ...

Page 3: ...lly 14 Energy and water consumption 14 Detergent 14 How to wash correctly 15 Programme selection 20 Extra options 22 Spinning 23 Delay start 24 Programme chart 25 Garment care label symbols 27 Programme sequence 28 Changing the programme sequence 30 Cancelling a programme 30 Interrupting a programme 30 Changing a programme 30 Adding or removing laundry after a programme has started 31 Contents 3 ...

Page 4: ...g the water inlet filters 37 Problem solving guide 38 The programme does not start 38 Fault messages in the display 39 General problems 40 An unsatisfactory wash result 41 The door will not open 42 Opening the drum door in the event of a blocked drain outlet and or power failure 43 Blocked drain outlet 43 After sales service 45 Future updates PC 45 Appliance guarantee 45 Optional spare parts and a...

Page 5: ... connection U K 56 Consumption data 57 Notes for test institutes 57 Technical data 58 Settings menu 59 To open the Settings menu 59 To select a setting 59 To close the Settings menu 59 Language 59 Gentle action 60 Soak 60 Water plus 60 Longer pre wash 60 Suds cooling 61 Lock code 61 Buzzer 62 Keypad tone 63 Display brightness 63 Display contrast 63 Text brightness 63 Standby display 64 Memory 64 A...

Page 6: ...ed by the manufacturer as being washable on the care label Any other usage is not supported by the manufacturer and could be dangerous Miele cannot be held liable for damage resulting from incorrect or improper use or operation of the washing machine This washing machine is not intended for use by people with reduced physical sensory or mental capabilities or lack of experience and knowledge unles...

Page 7: ...pare parts Only when these parts are fitted can the safety standards of the machine be guaranteed Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Ensure current is not supplied to the machine until after maintenance or repair work has been carried out If the connect...

Page 8: ...which is still in place may result in damage to both the machine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflo...

Page 9: ... surfaces Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine Always observe the manufacturer s instructions carefully Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine If detergent comes into contact with the eyes rinse them thoroughly with lukewarm water immediat...

Page 10: ...tra options buttons Various extra options can be added to the washing programmes If an extra option has been selected the relevant word will be backlit in yellow fSpin button For selecting the spin speed or deselecting the spin No spin The spin speed selected will be backlit in yellow gProgramme selector For selecting the wash programme and temperature for that programme The programme selector can...

Page 11: ...ation will appear after the delay start time has elapsed During the first 8 minutes the washing machine measures how much water is being absorbed by the laundry and uses this to calculate the load The programme duration may be longer or shorter depending on this absorbency rate Delay start The delay start time selected will appear in the display After the Start button has been pressed the delay st...

Page 12: ...ot possible until the machine has been prepared for using for the first time To activate the spinning function you must run a wash programme without laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum...

Page 13: ...tion and connection for instructions on how to do this Remove transport bars OK After removing the transport bars if this has not already been done by your fitter press the OK button Remove the display template 4 Run your first programme Your machine is now ready for the first programme to be run Select programme Turn the programme selector to the Cottons 60 C position Duration 2 09 h The green ba...

Page 14: ... amounts of detergent recommended by the manufacturer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing the correct Extra options Short Soak Pre wash Select A wash programme together with the Short extra option for light soiling where ...

Page 15: ... the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in or on this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and col...

Page 16: ...the load evenly during spinning The most efficient use of energy and water is achieved when a full load is washed However do not overload as this causes creases and reduces cleaning efficiency Make sure that no items are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme Turn the programme selector to the required programme Duration 1 45 h The estimated pro...

Page 17: ...ng used See Extra options for more information FSelect a spin speed if wished You can reduce the pre set spin speed Press the Spin button repeatedly until the spin speed you want is backlit in yellow See Spinning for more information GSelect delay start if desired The start of a programme can be delayed from 15 minutes up to 23 hours 45 minutes allowing you to make use of night time economy electr...

Page 18: ... a low level of agitation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for the pre wash divide the total recommended amount as follows add 1 3 to compartment i and 2 3 to compartment j j Detergent for the ma...

Page 19: ...e the laundry at the end of the programme Anti crease Finished Press the Door button to open the door The machine will switch off automatically 15 minutes after the end of the anti crease phase You will need to press the K button to switch it back on again Remove the laundry Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash or ...

Page 20: ...s blouses skirts etc Light Minimum iron 60 C Dark Minimum iron 40 C Minimum iron 30 C Delicate garments made of synthetic fibre mixed fibre rayon and easy care cotton Light Delicates 40 C Dark Delicates 30 C Curtains Garments made from cotton mixed fibre or denim Dark Dark garments Denim 40 C Machine and hand washable wool or wool blend garments Woollens 30 C Please observe the instructions on the...

Page 21: ...dirt or stains Possibly slight body odour Short Normal to heavily soiled Visibly dirty and stained Normal to very heavily soiled Visibly dirty with dried on stains and soiling Soak Large amounts of dirt Garments contain dust or sand Pre wash Programme selection 21 ...

Page 22: ...ur To programme in a different soak period see Settings Soak Water plus The water level in the main wash and the rinses will be increased You can also select other settings for the Water plus extra option These are described in Settings Water plus Pre wash For laundry with large amounts of dirt e g dust sand The following extra options can be selected in addition to the programme S h o r t S o a k...

Page 23: ... the final spin Without spin Use the Spin button to select the Without spin setting The laundry is not spun after the final rinse The water will drain away and the machine will go straight into the anti crease stage An additional rinse is introduced if this setting is selected with the Cottons and Minimum iron programmes Press the Door button and remove the dripping wet laundry or Turn the program...

Page 24: ... If you keep the Delay start button pressed in the time will continue to count up to 23 hours 45 minutes To change a delay start time which has been entered Turn the programme selector to Finish Select the programme you want again Press the Delay start button and enter a different delay start time To begin delay start Press the Start button The delay start time selected will count down The program...

Page 25: ...action See Settings menu Tipp Reduce the spin speed for fabrics which crease easily Delicates 21ac 40 C 30 C Max load 2 5 kg Use for Delicate garments made of synthetic fibre mixed fibre rayon and easy care cotton Curtains including net curtains specified as machine washable by the manufacturer Notes Dust in curtains usually makes using a programme with pre wash advisable Deselect the spin for ite...

Page 26: ...Use for Rinsing handwashed items Starching table cloths serviettes and workwear Notes Use a low spin speed for items which crease easily Items for starching should be freshly laundered but not treated with fabric conditioner Drain Spin Notes Drain only Select Without spin Make sure you select the appropriate spin speed Please note that the buckets represent garment care label symbols See Garment c...

Page 27: ... drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicat...

Page 28: ...Rinses Interim spin Final spin Programme sequence 28 Cottons d a 2 41 2 L L Minimum iron c e 2 33 L L Delicates e d e 3 L Dark garments Denim b d 3 L Woollens e f e 2 L L Separate rinse Starch e 2 L Drain Spin L Please see next page for description of the symbols ...

Page 29: ... into account The display shows the stage the programme has reached Special features in the programme sequences Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens programme The door can be opened and laundry removed at any time during the anti crease phase 1 A second r...

Page 30: ...o the required programme Press the Start button to start the programme straight away Interrupting a programme Switch the machine off with the K button To continue with the same programme Switch the machine back on again with the K button Changing a programme Programme and temperature After the start of a programme it is no longer possible to select a different programme or temperature Spin speed I...

Page 31: ...ndry is added or removed after the start of a programme the machine will always complete the programme cycle assuming a full load which can lead to a change in the programme duration shown in the display The door cannot be opened if the suds temperature is above 55 C the water is above a certain level the programme has reached the Final spin stage If you press the Door button when the above condit...

Page 32: ...ner Detergent 32 Universal detergent Detergent for coloureds Detergent for delicates Specialist detergent Proofing agent Fabric conditioner Cottons X X X Minimum iron X X X Delicates X X X X Dark garments Denim1 X X X X Woollens X X Separate rinse Starch X X Drain Spin 1 Liquid detergent For programmes with a pre wash you will need to purchase a special container from the Miele Spare Parts Departm...

Page 33: ...etergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Miele branded water softening tablets are available from the Miele Spare Parts Department or via the internet on www miele shop com Use a quantity of detergent as for soft water Miele do not recommend connecting the machine to a household water softener Washing ...

Page 34: ...be and fabric conditioner channel regularly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Adding fabric conditioner or starch separately Dispense in accordance with manufacturer s instructions on the packaging Dispense liquids into the compartment and powder or viscous formulations into the i compart...

Page 35: ...se solvents abrasive cleaners glass cleaners or all purpose cleaning agents These might damage plastic surfaces and other components because of the chemicals they contain Cleaning the drum Washing at low temperatures and or using liquid detergent can cause bacteria and unpleasant smells to build up in the drum In order to clean the drum and also to prevent unpleasant smells building up carry out a...

Page 36: ...ace the siphon If starching frequently thoroughly clean the siphon and siphon tube regularly A build up of starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 36 ...

Page 37: ...emove rubber seal 1 from the recess Using pointed pliers take hold of plastic filter bar 2 remove the filter and clean it Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If it leaks tighten the connection To clean the filter in the water inlet valve Using pliers carefully loosen the ribbed plastic nut on the inlet...

Page 38: ...able for unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the programme selector is not lit up There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Deactivate t...

Page 39: ... low L Waterproof system activated Close the stopcock The water protection system has reacted Close the stopcock Call the Service Department Technical fault Call the Service Department There is a fault Start the programme again If the fault message appears again contact the Service Department The following flashes in the display Anti crease alternately with Check detergent Excessive foam has built...

Page 40: ...Clean the water inlet filter Select Water plus Powder detergent used with water softeners can be sticky Add washing powder and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer The display i...

Page 41: ...nsufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry Use more detergent Before washing the next load run a Cottons 75 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble...

Page 42: ...e code as described in the Settings menu Power cut Open the drum door as described in the next section The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and drain pump as described in the next section For safety reasons the drum door cannot be...

Page 43: ...tained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Slowly and carefully unscrew the drain filter to let the water ou...

Page 44: ...ilter is securely tightened Otherwise there is a risk of water leakage during use To avoid loss of detergent pour approx 2 litres of water into the detergent dispenser drawer after cleaning the drain filter Excess water will be pumped out automatically before the next wash programme Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundr...

Page 45: ...olved as described in these instructions Future updates PC The indicator light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Appliance guarantee Please see the guarantee card supplied with your machine Optional spare parts and accessories Optional spare parts and accessories for this washing mac...

Page 46: ...icity supply cable c f Flexible drain hose with detachable swivel elbow gControl panel hDetergent dispenser drawer iDrum door jAccess to drain filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 46 ...

Page 47: ...supply cable cInlet hose tested to withstand pressure of at least 7 000 kPa dDrain hose eTransport clip for inlet and drain hoses fSafety cap for transit bars gTransport clip for inlet and drain hoses and for storing transit bars when not in use Installation and connection 47 ...

Page 48: ...as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Otherwise there is the danger of the machine moving and falling off the plinth Transporting the washing machine to its installation site To manoeuvre the machine out of its packing case ...

Page 49: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 49 ...

Page 50: ...ck of the washing machine Make sure that the top catch is located above the holder The machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection...

Page 51: ...the machine is delivered Using the spanner supplied turn counternut 2 in a clockwise direction Then turn counternut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counternut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the housin...

Page 52: ...supplied with the conversion kit For installation under a work surface 900 910 mm from the floor a raising kit is required Connections for electricity water and drainage should be installed in such a way that they remain accessible when the machine is in place Fitting instructions are supplied with the conversion kit All parts marked are available from your Dealer the Miele Spare Parts Department ...

Page 53: ... housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water away ...

Page 54: ... be fitted by a qualified plumber The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension These are tested to withstand ...

Page 55: ... the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with...

Page 56: ...e machine with a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement i...

Page 57: ... Delicates 30 C 2 0 kg 0 38 69 49 min 59 min Dark garments Denim 40 C 3 0 kg 0 60 52 1 h 01 min 1 h 11 min Woollens 30 C 2 0 kg 0 23 39 39 min Notes for test institutes 1 EN 60456 test programme 2 Short programme for test institutes the Short extra option must be selected Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room...

Page 58: ...Voltage see data plate Connected load see data plate Fuse rating see data plate Consumption data see Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Max delivery head 1 00 m Maximum drainage length 5 00 m Test certificates awarded see data plate Technical da...

Page 59: ...lay Press the OK button to select the option A tick L will appear beside the option to show that it has been set To change a value Some settings do not have any options but the set value can be altered The set value will increase each time the button is pressed Once the maximum setting has been reached the value will revert to the minimum setting the next time the button is pressed Press the OK bu...

Page 60: ...ash programme is run The washing machine is delivered with a one hour soak time set as standard The option which is currently set will have a tick L beside it Water plus This setting is used to select the water intake setting for the Water plus extra option There are three different options Water The machine is delivered with this option selected The water level is increased in the wash and rinse ...

Page 61: ... being used without your knowledge When the code has been activated you have to enter a code after switching the washing machine on Otherwise the washing machine cannot be operated To activate the lock code Lock code Activate Continue OK Press the OK button The display will now request that a code is entered The code is 125 and cannot be altered To enter the lock code Lock code 0 _ _ OK Use the bu...

Page 62: ...ing machine is now unlocked and ready for use To deactivate the code Proceed as for activating the lock code The following will appear in the display 1 Lock code deactivated Entry OK Buzzer When the buzzer function has been activated an audible tone sounds at the end of a programme You can select one of two volumes or switch the buzzer off Off The machine is delivered with this option selected The...

Page 63: ...ss is set as soon as it is selected Display contrast There are ten display contrast settings The washing machine is delivered with the display brightness on setting 5 The bar chart shows you the setting The contrast is set as soon as it is selected Text brightness There is a choice of ten settings for the brightness of the text backlit areas backlighting of Start Delay start Extra options and spin...

Page 64: ...ed with this option selected The standby function is deactivated The display and backlit areas remain lit up whilst the programme is running Memory If an extra option has been selected for a programme or the recommended temperature or spin speed has been altered the machine will store the changes in memory at the start of the programme When this programme is chosen again these settings will appear...

Page 65: ... Miele Customer Contact Centre see back cover for contact details CareCollection Miele specialist detergents Outdoor wear This specialist detergent will clean your water repellent outerwear with care Sportswear The Miele Sportswear detergent is designed to clean sportswear and remove odours whilst taking care of the special microfibres used in these garments Down Items This special purpose deterge...

Page 66: ...s effective stain removal even at low temperatures while helping to prevent colours fading Liquid detergent For Delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments Fabric conditioner The Miele fabric conditioner will...

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Page 68: ...Alteration rights reserved 1811 W 5902 Premium Plus M Nr 09 007 570 00 M Nr 09 007 570 00 ...