Frequently Asked Questions
With the help of the following guide, minor faults in the performance of the
machine, some of which may result from incorrect operation, can be remedied
without contacting the Service Department. This will save you time and money
because you won't need a service call.
This guide may help you find the reason for the fault and help you correct it.
The wash program will not start
Problem
Possible cause and solution
The display remains
dark and the Start/Stop
button indicator light
does not come on.
There is no power to the washing machine.
Check whether the plug is plugged in.
Check whether the fuse has tripped.
The washing machine has switched off automatically
to save energy.
Switch it back on with the
button.
The display prompts
you to enter a PIN code.
The PIN code is active.
Enter the code and confirm the entry. Deactivate
the PIN code if you do not wish this message to
appear in the display the next time the machine is
switched on.
The following appears
in the display:
Door will not lock.
Contact Service.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the program again.
If the error message appears again, contact Miele
Service.
69