Frequently Asked Questions
Fault message after the end of the program
Problem
Possible cause and solution
Intensive flow: Clean
the filter and jet or
remove foreign
objects from the
pump housing.
The pumps are dirty.
Clean the pumps as described in “Problem solving
guide – Opening the door in the event of a blocked
drain outlet and / or power failure”.
Start a wash program again after cleaning.
The jet in the top of the door ring is blocked with fluff.
Remove the fluff with your finger. Do not use any
sharp or pointed tools to do this.
Start a wash program again after cleaning.
If the error message appears again, contact Miele
Service. The washing machine can still be used but
with reduced functionality.
Align the machine.
Laundry not properly
spun
The
SoftSteam
extra option which runs at the end of
the program could not be carried out properly.
Check whether the washing machine is aligned
correctly (see “Installation – Levelling the
machine”).
Check whether the maximum drain height of 1 m
has been exceeded.
If the error message appears again, contact Miele
Service. The washing machine can still be used but
with reduced functionality.
The messages will appear at the end of the program and when the washing
machine is switched on, and need to be confirmed with the
OK
sensor button.
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