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Most courier services have the provision for special delivery instructions to be included with a parcel. When you purchase an 
item to be delivered, let the supplier know the instruction for opening the combination lock.

For example, the delivery instruction for your parcel letterbox with the lock code set to 321 could be:
“PLACE IN LETTERBOX. USE CODE 321 TO OPEN”.

This parcel letterbox is specially designed to allow mail and parcel delivery. Parcels up to 19 x 25 x 34cm can be delivered 
using the combination lock. The courier simply enters the allocated combination code to unlock the front door. The courier 
places the parcel inside, closes the door and re-toggles the combination. 

Using your Vienna 2

1.0

 

Set your desired code (new users –  set one dial at a time). Release the reset 
button to store your new code. Your new combination code is now set.

3. Using the pin, press and HOLD the reset button down.

1. Set the lock to the unlocked code (the factory default setting is 0-0-0) or your previously set personal combination.

For new users we recommend setting the code one dial at a time until you become familiar with the technique

CAREFUL - DO NOT RELEASE THE RESET BUTTON UNTIL YOU HAVE 
SET AND MEMORISED YOUR CODE. IF YOU ACCIDENTALLY RELEASE 
THE RESET BUTTON THE LOCK WILL BE SET TO WHATEVER CODE 
YOU WERE AT.

THE LOCATION OF THE 

RESET MAY DIFFER 

DEPENDING ON YOUR 

PRODUCT

Resetting the Combination Lock

Handy Hint

Push a pin or small nail into the hole. 

- If you feel the spring of the reset button you can proceed with step 3. 

2. There is a small hole on the side of the lock which gives access to the reset button.

- If you do not feel the spring of the reset button, rotate the lock (this will be either 

fully clockwise or anticlockwise depending on your product) and try again.

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