Complete Parts List is available at www.MillerWelds.com
OM-259 355 Page 40
8-2. Maintenance Label
Service
When a problem arises concerning the op-
eration or service of the engine, the prob-
lem will normally be managed by the dealer
in your area.
Your satisfaction is a primary concern to
Caterpillar and to Caterpillar dealers. If you
have a problem that has not been handled
to your complete satisfaction, follow these
steps:
1
Discuss your problem with a manager
from the dealership.
2
If your problem cannot be resolved at
the dealer level without additional
assistance, call a Field Service
Coordinator at 1-800-447-4986.
3
If your needs still have not been met,
submit the matter in writing to:
Caterpillar Inc.
Manager, Customer Service,
Engine Division
Mossville Bldg A
P.O. Box 600
Peoria, IL 61552-0600
Please follow the above steps in sequence
if a problem arises.
Website Address
www.caterpillar.com
Altitude
Contact the Caterpillar applications depart-
ment for information on the effect of ambient
conditions on Caterpillar engines.
Caterpillar Corporate Headquarters
100 North East Adams Street
Peoria, Illinois USA 61629
(309) 675
−
1000
http://www.cat.com/engines
Cat Dealer Locator:
Use website to find local engine service facility.
Summary of Contents for Big Blue 300 PRO Series
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