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Reassemble washing station and run a Rinse program. Go to the Separation
menu and press Wash Now. Select Rinse and press Run.
• If the problem persists, follow the steps below.
• Make sure that the peristaltic waste pump works properly. Run the Check_up
program. Go to Option > User settings > Check_up and press Run.
• If the Check_up program reports a problem with the waste pump, remove the
pump head and clean the pin that drives the pump (for details, refer to section
7.3.3). Clean the washing station (refer to section 7.2.4). Reassemble the unit and
check whether the problem persists.
• If the problem persists, replace the pump head (refer to section 7.3.3).
9.2.6 Outlet port is clogged
• Wipe the outlet port with a tissue soaked with 70% ethanol or double-distilled
water.
• Flush the outlet port manually using a syringe filled with 70% ethanol or
double-distilled water.
9.2.7 Contamination of tubing system
• To prevent contamination, run a Sleep program before turning off the
instrument.
• Decontaminate the instrument. Refer to section 7.2.5 for details. If the problem
persists, call Technical Support.
9.2.8 MACS MiniSampler does not move properly
• Check whether the guiding of the MACS MiniSampler is connected properly to
the connector at the autoMACS Pro Separator labeled External CAN.
• Check whether the bolt below the rack detection protrudes from the
instrument. If this is the case, push it in and turn it clockwise to lock the bayonet
mount.
• Check the cable connection between MACS MiniSampler and autoMACS Pro
Separator. Check for cable damages.
• Check whether the MACS MiniSampler can freely move to both sides and check
for any resistance or collision.
• If the problem persists, contact Technical Support.
9.2.9 Touchscreen remains dark
1 Switch off the instrument, wait five seconds, and switch on again.
2 If the autoMACS Pro Separator still does not initialize, check if the power cord is
plugged in correctly and if the electric power is switched on.
3 Replace the fuses (refer to section 7.3.5). Spare fuses are included in the
autoMACS Pro Separator – Starter Kit.
4 If the problem persists, contact Technical Support.
