Troubleshooting Your Analyzer
11-9
or your local distributor.
Real-time clock
error
1. Someone tempered with
the on-board battery off
the board;
2. Something is wrong with
the on-board battery
(poor contact, dead
battery, etc.);
3. Damaged
real-clock
chip.
1. Enter
“
Setup
→
Settings
→
Date &
Time
” screen and reset the time as
instructed by
Chapter 5.3.3
;
2. Restart the analyzer after the
adjustment and the time should be
correct;
3. If the problem remains, contact
Mindray customer service department
or your local distributor.
Syringe motor
error
1. Poor contact of the
motor;
2. Damaged
motor;
3. Poor connection between
the power drive board
and the CPU board;
4. Malfunctioning
photocoupler.
1. Enter “
Service
→
Self-test
→
Machine
”
to test the syringe motor as instructed
by
Chapter 10.5.2
.;
2. If the test result is normal, the error will
be removed;
3. If the problem remains, contact Mindray
customer service department or your
local distributor.
Rotation motor
error
1. Jammed sample probe;
2. Poor contact of the signal
line;
3. Damaged
motor;
4. Poor connection between
the drive board and the
CUP board;
5. Malfunctioning
photo
coupler.
1. Open the front door and check if the
sample probe is jammed;
2. Enter
“
Service
→
Self Test
→
Machine
”
screen to test the rotation
motor as instructed by
Chapter
10.5.2.
. If the test result is normal, the
error will be removed;
3. If the problem remains, contact
Mindray customer service department
or your local distributor.
Elevator motor
error
1. Jammed sample probe;
2. Poor contact of the signal
line;
3. Damaged
motor;
4. Poor connection between
the drive board and the
CUP board;
5. Malfunctioning
photo
coupler.
1. Open the front door and check if the
sample probe is jammed;
2. Enter the “
Service
→
System Test
”
screen and check the motor as
instructed in
Chapter 10.5.2
.
3. The error will be removed if the test
result is normal;
4. If the problem remains, contact
Mindray customer service department
or your local distributor.
Summary of Contents for BC-2800
Page 1: ...BC 2800 Auto Hematology Analyzer Operator s Manual ...
Page 2: ......
Page 12: ......
Page 24: ...Using This Manual 1 12 Figure 1 4 High voltage warning label 7 High Voltage 7 ...
Page 62: ......
Page 91: ...Customizing the Analyzer Software 5 29 Figure 5 46 Saving changes ...
Page 92: ......
Page 170: ...Using the QC Programs 8 14 Figure 8 18 Transmission dialog box ...
Page 196: ......
Page 248: ......
Page 252: ......
Page 266: ......
Page 284: ...Appendices E 10 Hemoglobin Concentration ...
Page 286: ...P N 2800 20 28795 2 0 ...