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TROUBLESHOOTING 
 

THE DEVICE WON’T TURN ON 

 

Charge the device for at least 4 hours before the first use 

 

Make sure the charging cable is securely inserted into the 
device and into the power source 

 

THE DEVICE ISN’T CHARGING 

 

Replace the battery or charging cable 

 

If you are charging via a wall power source, you may need to 
charge via your PC. The AC adapter might be bad 

 

THE DEVICE HAS CRASHED 

 

You need to reset the device 

o

 

Stick a paper clip inside the reset hole 

 

MY COMPUTER DOESN’T RECOGNIZE THE DEVICE 

 

Unplug the device from your PC and reboot the device 

 

Unplug the device from your PC and reboot your PC 

 

Try using a different USB slot on your PC 

 

Replace the USB cable 

 

THE SOUND OR VIDEO IS UNCLEAR 

 

The device needs charging 

 
THE BLUE INDICATOR LIGHT IS FLASHING AND THEN 
TURNING OFF 

 

There is no Micro SD card in the slot 

o

 

Insert Micro SD card into slot 

 

THE BLUE INDICATOR LIGHT FLASHES FOR 3 SECONDS AND 
THEN TURNS OFF 

 

The battery is low 

o

 

Charge the device 

OTHER PROBLEMS 

 

Call our technical support at 

770–694–6921

 

 

SPECIFICATIONS 
 

Video Resolution

 

1920 x 1080 

Video Format

 

AVI 

Frames per Second

  14 

Recording Time

 

2 hours 

Motion Detection

 

No 

Water Resistant

 

No 

Battery Life

 

2 hours 

Type of Memory

 

MicroSD Card 

Memory Capacity

 

32GB 

Recording Capacity 

1GB ever 12 minutes 

USB Interface

 

2.0 USB 

Player Software

 

VLC recommended 

Operating Systems

  Windows 2000 

Windows Me 
Windows XP 
Windows Vista 
Windows 7 
Windows 8 
Mac OSX 
Linux 

 

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