TROUBLESHOOTING
THE DEVICE WON’T TURN ON OR RECORD
Charge the device for at least 4 hours before the first use.
Make sure the charging cable is securely inserted into the
device and into the power source.
You can test the pen to see if it is recording by connecting the
remote and headphone to the pen while it is set to the record
position. If it has a charge and is recording, you will hear what
the microphone is picking up.
Reformat the device storage when connected to your
computer. Your computer’s manufacturer should have more
information on how to reformat a storage device.
THE DEVICE ISN’T CHARGING
If you are charging via a wall power source, you may need to
charge via your PC.
MY COMPUTER DOESN’T RECOGNIZE THE DEVICE
Unplug the device from your PC and reboot the device.
Unplug the device from your PC and reboot your PC.
Try using a different USB slot on your PC.
Replace the USB cable.
THE SOUND IS UNCLEAR
The device needs charging.
Choose a high quality recording mode is available.
I HEAR A 5-SECOND BEEP IN THE EARPHONE
The battery is low.
o
Charge the device.
There are 99 individuals audio files on the pen.
o
Delete files you no longer need.
o
Cut and paste files from the pen to your PC.
OTHER ISSUES
Call our technical support at 770–694–6923
SPECIFICATIONS
Recording Time
16 to 20 hours
Sound Detection
Yes
Audio Format
MP3
Water Resistant
No
Battery Life
16 to 20 hours
Type of Memory
Internal Storage
Memory Capacity
2 1GB
1GB Recording Capacity LP ≈ 71 hours
HQ ≈ 35 hours
XHQ ≈ 17 hours
USB Interface
2.0 USB
Player Software
VLC recommended
Operating Systems
Windows 2000
Windows Me
Windows XP
Windows Vista
Windows 7
Windows 8.1
Mac OSX
Linux
