The monitor is out of range
Bring the monitor closer to the
camera
The connection has been lost
between the monitor and a
camera which is already
connected.
Pair the camera with the
monitor again
The monitor battery charge is
low (check the LED indicator)
Plug in the AC adapter or
charge the battery
No images are shown
but sounds are heard
Check whether the camera is
in the night vision/”infrared”
mode
To see the images in colour,
increase the light at the place
where the camera is located
Images are only shown
in black and white
The adjustment of the baby
unit volume is too low
Adjust the volume to the
highest level
The parents' voices
cannot be heard on the
baby unit
The Camera has not come on
Press and keep pressed in the
button (II) for 2 seconds
The camera is not
transmitting
Camera: The AC adapter has
not been plugged in
Plug in the AC adapter
The VOX mode is active
To see the monitored area
continuously, you must
disconnect the VOX mode on
the monitor.
There is no reception
on the monitor
The VOX mode is active
To see the monitored area
continuously, you must
disconnect the VOX mode on
the monitor.
Problem
Possible Cause
Solution
The baby cannot be
heard on the parents'
unit
The adjustment of the parents'
unit volume is too low
Adjust the volume to the
highest level
The sensitivity adjustment of
the baby unit is too low
Increase the sensitivity level
adjustment of the baby unit
Interferences or
unsatisfactory reception
There are mobile or wireless
phones too near the
surveillance device
Keep the phones away from
the device
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