b. Whether there is shaking machine or objects around the camera.
4) Remote control not works
a. Remote control address is set to 1. (If the machine is set back to the factory defaults, remote control addresses
need to be back to 1 too)
b. Check whether the battery is installed on the remote controller or low.
c, Check the camera working mode is the normal operating mode. (see Table 2.2 and Table 2.3)
d. Check the menu whether is closed, camera control through remote controller is only available after exiting
the menu. If video output from LAN, menu will not be displayed, menu will automatically exists 30s later, and
then it can be controlled by remote controller.
5) Serial port not works
a. Check whether the camera serial device protocol, baud rate, address is consistent.
b. Check whether the control cable is connected properly.
c. Check whether the camera working mode is the normal operating mode.
6) Web pages cannot log in
a. Check if the camera outputs video normally by connecting directly to the screen.
b. Check whether the network cable is connected properly. (Ethernet port yellow light flashes to indicate normal
network cable connection)
c. Check whether your computer is added the segment and the segment is consistent with the IP address of the
camera.
d. Click "Start" and select "Run" and then type “cmd” in the computer; Click "OK" then turn on a DOS
command window to enter ping 192.168.5.163. Press the Enter key to appear message as follows: Description
network connection is normal.
