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Error Code: E01. UPS is shut-
down.

Symptom / Error Code

Cause / What To Do

Press the On/Off/Test button and release during the first beep.

UPS will not turn on.

Reset the input circuit breaker. If the input circuit breaker trips after
UPS restarts, reduce the load on the UPS.

UPS operates in battery mode
only, even though there is AC
present.

The AC normal icon is illumi-
nated, but there is no output.

Disconnect the computer cable from the UPS, press the On button.
If UPS works normally, the software has control of the UPS.

Charge the batteries overnight and then retest. If the runtime is still
less than expected, the batteries may need to be replaced.

UPS does not provide
expected runtime.

The UPS has an internal problem. Call for service.

Fault icon is illuminated and a
constant alarm.

Error Code: E02. Overload
icon is illuminated and a con-
stant alarm.

Check the specifications and remove part of the load. If the UPS
shuts down because of an Overload, the UPS must perform an
Inverter function or a Self Test to clear the Overload Alarm.

The UPS has detected a short-circuit on its output. Check the at-
tached load.

Error Code: E03. UPS is shut-
down.

The internal or ambinet temperature has exceeded the temperature
ratings. Check the specifications.

Error Code: E04. Input Over
Current Protection Warning.

Check the specifications and remove part of the load.

Error Code: E11: Inverter/Out-
put failure shutdown.

The UPS has an internal fault. Call for service.

Error Code: E12. DC BUS
OVP Shutdown.

The UPS has an internal fault. Call for service.

Error Code: E13. Fan Fail
Warning.

The fan has either failed or has stopped due to exessive dirt. If the
fan has failed, call for service. If the fan is dirty, use a can of "Canned
Air" to clean the fan.

Error Code: E14. Charger Fail-
ure Warning.

The charger has failed, call for service.

Error Code: E15. The battery
needs to be replaced.

Charge the batteries overnight and then retest. If the runtime is still
less than expected replace the batteries and/or call for service.

Error Code: E17. Low
Battery Warning.

The UPS's battery reserve is low.  This condition will continue until
AC returns or the UPS shuts down from battery exhaustion.

Error Code: E18. Low
Battery Capacity.

Error Code: E05. Input voltage
or frequency is out of range.

The input voltage or frequency is out of range when the UPS is in
the Bypass mode.  Check the input source.

Error Code: E06. Ambient
Over Temperature Protection.

The internal temperature of the UPS has exceeded the safe oper-
ating range for the UPS. Check the specifications.

The UPS's battery capacity is low. Charge the batteries overnight.

Chapter 6:  Troubleshooting

Error Code: E07. Ambient
Under Temperature Protec-
tion.

The internal temperature of the UPS has exceeded the safe oper-
ating range for the UPS. Check the specifications.

Error Code: E08. Manual By-
pass is on.

The external Maintenance Bypass Switch (MTBS) is in the on
position. Check the MTBS.

Error Code: E19. Bad
Battery.

This could be a disconnected battery, a weak battery or a bad bat-
tery.  Check the battery connections.  Charge the batteries over-
night and if the error code is still there replace the batteries and/or
call for service.

Error Code: E20. DC BUS
(high/low) failure.

Symptom / Error Code

Cause / What To Do

Error Code: E21. Bypass SCR
Shorted Failure.

The UPS has an internal fault. Call for service.

The UPS has an internal fault. Call for service.

Error Code: E22. Bypass SCR
Opened Failure.

The UPS has an internal fault. Call for service.

Error Code: E23. Input SCR
Failure.

The UPS has an internal fault. Call for service.

Error Code: E28: Input Fuse
Failure.

The UPS has an internal fault. Call for service.

Error Code: E29. Output Fuse
Failure.

The UPS has an internal fault. Call for service.

Error Code: E30. Charger and
Battery Failure.

The UPS has an internal fault. Call for service.

Error Code: E31. System
Clock Failure.

The UPS has an internal fault. Call for service.

Error Code: E32. Parallel Com-
munications Loss.

Check the parallel cable connections at the UPS and the MTBS.

Error Code: E33. Parallel
UPS Not Compatible.

Trying to parallel two differnet UPS models.  When paralleling the
UPSs they must be the same model and VA ratings.  Call for ser-
vice.

Error Code: E24. Output SCR
Failure.

The UPS has an internal fault. Call for service.

Error Code: E25. Input HVP
Relay Shorted Failure.

The UPS has an internal fault. Call for service.

Error Code: E26. Input HVP
Relay Opened Failure.

The UPS has an internal fault. Call for service.

Error Code: E27. NTC Opened
Failure.

The UPS has an internal fault. Call for service.

Summary of Contents for 90001214

Page 1: ...er s Manual Endeavor 5 10KVA RTXL UPS Series Para Systems Inc 1455 Lemay Dr Carrollton TX 75007 Phone 1 972 446 7363 Fax 1 972 446 9011 Internet minutemanups com UPS Sizing sizemyups com PN 34000471 R...

Page 2: ...and Indicators 6 3 Installation 9 4 Operation 15 5 Configurable Parameters Settings 21 6 Troubleshooting 22 7 Obtaining Service 24 8 Specifications 25 9 Limited Product Warranty 27 A1 Declaration of C...

Page 3: ...ker to avoid shock hazard and violation of any local electrical codes The branch protection circuit breaker shall be installed near the UPS and shall be easily accessible The installation of upstream...

Page 4: ...this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equip ment ON OFF TEST BUTTON Turning the input circuit breaker on the rear pane...

Page 5: ...the On Off Test Button during the audible alarm s first beep to turn the inverter on and transfer the UPS to the On Line mode When the UPS is On press hold and then release the On Off Test But ton du...

Page 6: ...nstall the UPS into the rack and see the Connecting the Battery Pack procedure to connect the Battery Pack USE CAUTION The UPS and Battery Pack are extremely heavy Use the appro priate number of perso...

Page 7: ...the up right position Remove the front panel from the UPS On the backside of the front panel push the LCD panel outwards the panel will pop out Rotate the LCD panel counter clockwise so that it reads...

Page 8: ...be in the off position 3 Remove the External Battery Connector s cover plate from the rear panel of the UPS requires a phillips screwdriver 4 Remove the top External Battery Connector s cover plate fr...

Page 9: ...ed equipment will not be backed up When utility power returns the UPS will automatically startup in the Bypass mode powering the connected equipment and resume charging the batteries The Economy mode...

Page 10: ...1 Turn on the input circuit breaker on the rear panel of the UPS 2 Press hold and then release the On Off Test Button during the audible ala rm s first beep to transfer the UPS to the Battery mode 3...

Page 11: ...in the Bypass mode or the UPS will shutdown depending on the type of error TURNING OFF THE UPS IN THE ECONOMY MODE ECo 1 Press hold and then release the On Off Test Button during the audible ala rm s...

Page 12: ...turning the UPS off and then on again NOTE See the Troubleshooting section for a list of the error codes NOTE The LCD backlight will illuminate for 1 minute when the UPS switches to the Battery mode...

Page 13: ...haustion Error Code E18 Low Battery Capacity Error Code E05 Input voltage or frequency is out of range The input voltage or frequency is out of range when the UPS is in the Bypass mode Check the input...

Page 14: ...l a Include a letter with your name address day time phone number RMA number a copy of your original sales receipt and a brief desc ription of the problem 5 Mark the RMA on the outside of all packages...

Page 15: ...id if a the equipment is damaged by the customer is improp erly used is subjected to an adverse operating environment or is operated outside the limits of its electrical specifications b the equipment...

Page 16: ...Supplies UPS Model No ED5000RT CU ED6000RT CU ED8000RT CU ED10000RT CU I hereby declare that the equipment specified above conforms to the above Directive s Place Carrollton Texas USA Date April 1 201...

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