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IF THE UPS REQUIRES SERVICE
1. Use the Troubleshooting section to eliminate obvious causes.
2. Verify there are no tripped circuit breakers and that the batteries are good.
A tripped circuit breaker and defective batteries are the most common iss-
ues.
3. Call your dealer for assistance. If you cannot reach your dealer, or if they
cannot resolve the issue call or fax the Technical Support department at the
following numbers; Voice phone (972) 446-7363, FAX line (972) 446-9011
or visit our Web site at www.minutemanups.com the "Discussion Board".
Before calling the Technical Support Department have the following infor-
mation available:
a)
Contact name and address.
b)
Where and when the unit was purchased.
c)
All of the model information about your unit.
d)
The serial number of your unit.
e)
Any information on the failure, including LEDs that may be illuminated
or error codes displayed.
f)
A description of the protected equipment including model numbers, if
possible.
g)
A technician will ask you for the above information and if possible,
help solve the issue over the phone. In the event that the unit requires
factory service, the technician will issue you a Return Material Autho-
rization Number (RMA #).
h)
If the unit is under warranty, the repairs will be done at no charge. If
the unit is not under warranty there will be a charge for the repair.
4. Pack the unit in its original packaging. If the original packaging is no lon-
ger available, ask the Technical Support Technician about obtaining a new
set. It is important to pack the unit properly in order to avoid damage in
transit. Never use Styrofoam beads for a packing material.
a)
Include a letter with your name, address, day time phone number,
RMA number, a copy of your original sales receipt, and a brief desc-
ription of the problem.
5. Mark the RMA # on the outside of all packages. The factory cannot accept
any package without the RMA # marked on the outside.
6. Return the unit by insured, prepaid carrier to:
Para Systems Inc.
MINUTEMAN UPS
1809 W. Frankford Road, Suite 150
Carrollton, TX 75007
ATTN: RMA # _______
Chapter 7: Obtaining Service
Chapter 8: Specifications
Default: 208VAC, User selectable: 220/230/240VAC
Protection
Waveform Type
Over-Current, and Short-Circuit Protected
True Sine Wave
Frequency
50/60Hz, +/-0.1Hz
Nominal Voltage
Maximum Power Capacity
0 ms
>90% (Full Load)
Resettable Circuit Breaker
40 to 70 Hz, autosensing
0 - 300VAC
180 - 280VAC
208VAC: 204 - 212VAC
Transfer Time
Efficiency (On-Line Mode)
Input Protection
Frequency Limits
Voltage Range
Acceptable Input voltage
Model Number
SYSTEM SPECIFICATIONS
Voltage Range
Topology
Double Conversion On-Line, True Sine Wave
OUTPUT ON-LINE OPERATION
INPUT
Number of Phase
Single (1
∅
2W +G)
Nominal Voltage
208VAC
Low Voltage Transfer Point
156/180V resets to Utility Power at 166/190V or higher
High Voltage Transfer Point
280V resets to Utility Power at 270V or lower
Voltage Regulation
N/-2%
Frequency Range
50/60Hz, +/-0.1Hz (unless synchronized to utility)
OUTPUT BATTERY OPERATION
Voltage Regulation
N/-2% (until Low Battery Warning)
Voltage T.H.D.
<2% (Linear Load)
+/-5% @ 100% Load change in 30 ms
Dynamic Response
Slew Rate
<1Hz / second
Overload Capacity
>106% - <110% for 10-minutes
>111% - <125% for 5-minutes
>126% - <150% for 30-seconds
156 - 280VAC
Power Factor Correction
>99% at Full Load
Crest Factor
3 : 1
5000VA
4500W
6000VA
5400W
ED10000RT-CU
8000VA
7200W
10000VA
9000W
ED8000RT-CU
ED6000RT-CU
ED5000RT-CU
2.7 : 1
NOTE:
Specifications are subject to change without notice.
