Mio VELO User Guide
12
WARRANTY AND REGULATIONS
WARRANTY & SERVICE
Be sure to visit our Product Support pages to find online help, FAQs, videos, and manuals for
your product:
mioglobal.com/support
.
Mio Global Limited Warranty Information
This product is warranted to the original purchaser to be free from defects of quality, materials
or workmanship at the time of delivery for the Limited Warranty Period (see below). During
the Limited Warranty Period, Physical Enterprises Inc. (Mio Global) will, at its sole discretion,
remedy such defects free of charge either by a) repairing, or b) replacing, or c) refunding the
original purchase price (excluding taxes, shipping, handling, duties, and similar amounts),
subject to the terms and conditions of this Limited Warranty. Processing of all warranty claims
will be handled by the distributor of the product for the geographic area where the original
purchase was made. To obtain warranty service, contact the store/dealer where the product
was purchased to make a warranty claim.
Warranty Period
The “Limited Warranty Period” starts on the date of purchase and lasts for one year,
ending on the first anniversary of the date of purchase. Your store/dealer (or its importer or
distributor) may have offered you a longer warranty period as part of the sale; Mio Global is
not responsible for such longer warranty period so please contact your store/dealer for more
information. The Limited Warranty Period will automatically expire without notice, and this
Limited Warranty is not enforceable, if (as determined at the sole discretion of Mio Global):
1. the product has been opened or otherwise tampered with (except where permitted by
the relevant documentation, such as to properly replace batteries as instructed);
2. the product has been serviced by a person other than Mio Global;
3. the serial number has been removed, altered or made illegible in any way; or
4. the product was not purchased from an authorized reseller of Mio Global (please
contact Mio Global to obtain a list of authorized resellers).
Please refer to
mioglobal.com/support
for country-specific warranty information.
Exclusions and Limitations
This Limited Warranty does not cover, and customers will not be entitled to any claim under
this Limited Warranty or otherwise for:
1. problems arising from abuse or rough, careless, or improper handling (and without
