Hearing Aid Care
Hearing Aid Care
39
38
Troubleshooting Guide
SYMPTOM
POSSIBLE
CAUSES
SOLUTIONS
Unclear, Distorted
Performance
Blocked microphone
or receiver
Clean or replace wax
guard as needed
Blocked vent
Clean vent
Defective hearing aids
Contact your Miracle-Ear
®
Hearing Care Professional
Dead
Hearing Aid
Charge required
Place in your charger
until the LEDs stop
blinking and become solid
Blocked microphone
or receiver
Clean or replace wax
guard as needed
Charger Troubleshooting Guide
SYMPTOM
POSSIBLE
CAUSES
SOLUTIONS
No LED indicator
when hearing aids
are inserted into the
charging port/post
Incorrect hearing aid
orientation
Reposition your hearing aids
in the charging port/post.
Charger is not
plugged into an
external power
source (i.e. wall
outlet)
Connect the power supply
cord to your charger and
plug into an external power
source (i.e. wall outlet). The
hearing aid charging LEDs
will turn on for a few seconds
to indicate connection to the
power source. If they do not,
contact your Miracle-Ear
®
Hearing Care Professional.
Red blinking LED next
to charging
port/post
Fault occurred
Remove your hearing aids
from the charging port/
post, wait until the LED turns
off, then re-insert. If the red
blinking LED persists, contact
your Miracle-Ear Hearing
Care Professional.