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Warranty & Warning Information
Limited Warranty
Mircom Technologies Ltd., MGC Systems Corp. and MGC System International Ltd. together with their subsidiaries
and affiliates (collectively, MGC) warrants the original purchaser that for a period of three years from the date of
shipment, proprietary manufactured product shall be free of defects in materials and workmanship, under normal
use. During the warranty period, MGC shall, at its option, repair or replace any defective product upon return of the
product to its factory, at no charge for labor and materials. Non-proprietary, third party or OEM product shall be
warranted in accordance with the warranty period of the manufacturer. Any replacement and/or repaired parts are
warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. The original owner
must promptly notify MGC in writing that there is defect in material or workmanship, such written notice to be
received in all events prior to expiration of the warranty period.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the United States,
MGC shall not be responsible for any customs fees, taxes, or VAT that may be due.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:
•damage incurred in shipping or handling;
•damage caused by disaster such as fire, flood, wind, earthquake or lightning;
•damage due to causes beyond the control of MGC such as excessive voltage, mechanical shock or
•water damage;
•damage caused by unauthorized attachment, alterations, modifications or foreign objects;
•damage caused by peripherals (unless such peripherals were supplied by MGC);
•defects caused by failure to provide a suitable installation environment for the products;
•damage caused by use of the products for purposes other than those for which it was designed;
•damage from improper maintenance;
•damage arising out of any other abuse, mishandling or improper application of the products.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized
distributors and dealers have a warranty program. Anyone returning goods to MGC must first obtain an
authorization number. MGC will not accept any shipment whatsoever for which prior authorization has not been
obtained. NOTE: Unless specific pre-authorization in writing is obtained from MGC management, no credits will be
issued for custom fabricated products or parts or for complete fire alarm system. MGC will at its sole option, repair
or replace parts under warranty. Advance replacements for such items must be purchased.
Note: MGC’s liability for failure to repair the product under this warranty after a reasonable number of attempts will
be limited to a replacement of the product, as the exclusive remedy for breach of warranty.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or
implied (including all implied warranties of merchantability or fitness for a particular purpose) and of all other
obligations or liabilities. MGC neither assumes nor authorizes any other person purporting to act on its behalf to
modify or to change this warranty, or to assume for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada.
