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Issue
Check First
Possible Solution
My room gets foggy
whenever I use
the Miro humidifier.
Is there limited ventilation
in your room and
completely closed off?
The continuous output
and increase in humidity
in a completely closed off
space will make the air
look foggy. Please reduce
the output level and
ventilate your space.
The dust level increases
whenever I use the
humidifier.
Is there at least 8ft
between the air purifier
and the humidifier?
Some sensors may recognize
water vapor as dust particles.
Please maintain at least 8ft
between the humidifier and
the air purifier.
The color of the flame
from my gas cooktop
changes whenever I turn
on the humidifier.
Did the color of the flame
change from blue to red?
This is a common
occurrence. The flame
color will change when
your environment is high
in humidity. Please don't
be alarmed and continue
to use your humidifier.
Can I use essential oils?
Please do not use essential
oils with Miro humidifiers.
The oil residue is difficult
to clean and may discolor/
damage your humidifier.
The emulsifying agent
from the essential oil may
permanently damage your
humidifier.
Issue
Check First
Possible Solution
My humidifier looks
damaged/deformed
after cleaning.
Did you use a dishwasher? Please do NOT use a
dishwasher. Dishwasher
uses hot water and hot
dry air. This can damage/
deform your humidifier.
Did you wash
the Touch Station
and DC Adapter
with liquid?
The Touch Station and
DC Adapter should NOT
be washed. They are not
waterproof. Please do NOT
wash them. Doing so will
void your warranty.
Did you use vinegar
to clean your humidifer?
Please only use dish soap
and sponge to clean your
humidifier. We don't
recommend using vinegar
or any other chemical
solution. Not only is it more
difficult to clean using those
chemical solution, it may also
degrade your humidifier over
time. We designed all Miro
humidifiers so that you can
easily clean them with only
dish soap and sponge.
Can I wash my humidifier
with hot water?
Please use lukewarm
water. Do NOT wash with
hot water. Hot water may
damage your humidifier.