CARE AND MAINTENANCE
6
WARRANTY
DEFECTIVE GOODS CONSUMER WARRANTY
SHORTAGE OR DAMAGED PRODUCTS
RETURN NEW GOODS
Customer Service:
855.480.2915 | infoservice@miseno.com
Clean the mirror with a soft, damp cloth and dry thoroughly with a soft towel. Do NOT
allow the edges of the mirror to get or remain wet over a period of time. Please do NOT
use glass cleaner that contains ammonia or vinegar. Never spray any cleaner directly onto
a mirror. Instead apply the cleaner to a soft cloth and then wipe the mirror. Make sure no
commercial cleaner comes in contact with the edge or backing.
Miseno inspects all of its products prior to shipment. We offer a 5-year Limited warranty
on our electric mirror products. Defective products should be returned to place of
purchase for replacement. However, if this is not possible, we accept returns on defective
product with our written authorization. Returns will be handled by product replacement.
Defects or damage caused to the product by the consumer do not qualify for warranty
replacement.
All shipments are carefully inspected and counted before leaving our distribution centers.
Please inspect carefully on receipt of merchandise, noting any discrepancy or damage
on the carrier’s freight bill at that time, and file a claim with the carrier within 10 days
from receipt of order. Then contact our office. Deductions from invoices for shortages
or damage claims will not be allowed.
All claims for returns or adjustments must have prior approval and return
authorization (RMA) number. Only original, sealed product in salable condition are
eligible for a general return. Credit for authorized general returns will be issued at
the net price paid for the product and may be subject to a 15% restocking/handling
fee.
Merchandise is to be returned via prepaid freight. All unauthorized returns will
be refused or subject to a 25% restocking/handling fee.
