Mitel 3000 5330, Quick Reference User Manual

Page 1: ...5330 IP Phone Quick Reference User Guide ...

Page 2: ...nsferred to the user s home and the home extension transferred to the office The extension number and all programmed features including voicemail are transferred providing the user with all their normal telephony facilities at home Call Quality When the IP Phone is installed at a remote location it uses the Internet to connect to the Mitel 3000 system The call quality depends on the amount of band...

Page 3: ...interface This address is shown on the status page See the broadband module manual for more information The broadband service provides a static IP address If the IP extensions are located on the LAN only and no broadband service is sup ported then the VoIP interface must be changed to IP LAN See the broadband module manual for more information 1 Connect to the Broadband Module programming Interfac...

Page 4: ...nd select IP Extension from it s drop down menu Note that the extension number associated with the endpoint will be assigned to the Mitel 5330 IP Phone If the Endpoint screen is not shown it is because an IP address is not available to the WAN Ensure the broadband connection is available and working on the Broadband Module Note ...

Page 5: ...word this must match the password programmed into the Mite 5330 IP Phone in default this is iptpassw The password is set at iptpassw which matches the default password in the IP phones This should not be changed The MAC address is printed on a label on the base of the IP Phone Click Next ...

Page 6: ...User Guide 6 Click Confirm Changes 7 Click Restart Restart the Broadband Module Once the Broadband Module has restarted step 1 of the programming is now complete The Mitel 5330 IP Phone will now connect to the Mitel 3000 system Click Next ...

Page 7: ... who will be accessing Remotely and internally The LAN address is used for local users when no external internet connection is available If you want to use the LAN address you must change the VOIP Interface to IPLAN 1 Connect to the Broadband Module programming Interface using the Wizard or Browser Click VoIP from the Setup panel in the main Broadband Module screen 2 Scroll down and Click the link...

Page 8: ... default from the drop down menu if used as a remote user 3B ONLY if the IP phone is used as stand alone of the PBX within the LAN from the VOIP Interface section select IPLAN from the drop down menu Click Next 4 Enter the Public IP address of your DSL connection on the VoIP Gate way Address box ...

Page 9: ...Mitel 5330 IP Phone Quick Reference User Guide 5 Click Restart 4 Click Confirm Changes ...

Page 10: ...Transformer Connect the other Ethernet cable to the LAN connector on the Transformer and connect the other end of the cable to an Ethernet port on the Broadband Module IP Phone connected locally to the Mitel 3000 or broadband router IP Phone installed at a remote location Connect the transformer to a power source A PC can be connected to the broadband router via the PC port on the back of the IP P...

Page 11: ...e User The Mitel 5330 IP phone needs to check with the Broadband Module if the SW used is the most recent SW available For this the phone needs to be connected to the LAN port of your Broadband Module then follow instructions below Disconnect the power from the phone by removing the Ethernet cable from the PHONE connector on the Transformer Hold down keypad arrows on the Mitel 5330 IP Phone and re...

Page 12: ...Mitel 5330 IP Phone Quick Reference User Guide 11 2 Network Parameters 3 View Current Values Select Yes Select No 4 View DHCP Values Select No Select No 5 View Static Values ...

Page 13: ...own until program ICP IP Address is displayed 8 Enter the IP Address provided by your system administrator This is the public static IP address of the Broadband module WAN DSL Public IP Address 6 Modify Static Value Select Yes 9 Arrow down until TFTP SVR IP Address Enter the address 195 7 32 123 ...

Page 14: ...w to down TFTP PORT and enter 69 as the port value 11 Arrow until Store Changes is displayed Select Yes 12 Saving to the NVRAM Do not Remove Power will then display Do not remove the power and wait for the phone to reset 13 Reboot Now will display Select Yes ...

Page 15: ...phone Yor phone is now ready to be connected as a Remote User Once you connect to your router at home or remote office the display on your phone should appear as Important Note If your BBM is connected to an external ADSL modem and the firewall is active the following ports should be open TCP ports 3998 3999 6800 6801 and 6802 UDP ports 5060 to 6000 Your phone is now ready for use ...

Page 16: ...sconnect the power from the phone by removing the Ethernet cable from the PHONE connector on the Transformer Hold down keypad arrows on the Mitel 5330 IP Phone and reconnect the Ethernet cable to the Transformer Release keypad digits when the display on the IP Phone shows 1 Follow the same steps as programming for the WAN until you reach step 6 2 Enter the IPLAN address of the Broadband Module in ...

Page 17: ...erence User Guide 16 3 Arrow down until Store Changes is displayed 5 Reboot Now will display Select Yes 4 Saving to the NVRAM Do not Remove Power will then display Do not remove the power and wait for the phone to reset Select Yes ...

Page 18: ...Mitel 5330 IP Phone Quick Reference User Guide 17 This diagram illustrates the Mitel 5330 IP Phone which has 15 programmable keys ...

Page 19: ... as the Mitel 3000 Feature Phone It has a similar menu system with Program Message Directory Mute and Hold buttons as well as 15 programmable multi function self labeling keys provided in 3 pages of 5 keys each It also has fixed function keys Voice Message indication light speaker with volume control MAIN DISPLAY 5330 ...

Page 20: ...wering and making calls Answer a call that is ringing on the IP Phone using the handset Pick up the handset or Select Answer the call and or pick up the handset Answer a call that is ringing on the IP Phone using hands free Select Answer the call Make an external call Pick up the handset Press the Line Key or Key 9 and Key the number Make an internal call Select Internal call Select Ext no or Key ...

Page 21: ...ect Ext No or dial the external number Forward Calls Forward All Calls Select Next Select Forward Select Forward All Calls Select the required extension from the display or key the Extension number or Key 9 and the target external number for incoming external calls only Cancel Forward All Calls On the main display screen Select Cancel divert Forward calls when your Extension is busy Select Next Se...

Page 22: ...Answer Select Next Select Forward When Busy Select Forward When Busy key The key will be illuminated to indicate that a forward is active Once you have selected this key the forward is cancelled Forwarding Group calls Forwarding all calls Select Next 3 times Select Group Forwarding Select the group you wish to forward Select Forward All Calls Select the required extension from the display or key t...

Page 23: ...uminated to indicate that a forward is active Once you have selected this key the forward is cancelled Forward calls when your group does not answer after four rings Select Next 3 times Select Group Forwarding Select the group you wish to forward Select Forward on no answer Select the required extension from the display or key the Extension number or Key 9 and the target external number for incomi...

Page 24: ...omatically set when a voice mailbox is allocated to your extension You may also select the other Divert options as required Scroll down Select Divert Select Divert when busy or Select Divert all calls Select Divert to voicemail Retrieve messages from your voice mailbox Select New voice messages Enter your Extension number You will be prompted to Enter your Voice Mailbox Password followed by Select...

Page 25: ... ten characters per name including spaces is allowed On completion of the name Select Confirm Press Exit to finish programming or hang up To View Dial a number from your personal speed dial list Press Previous once then Select Directories Select Personal directory Select the desired location and the number will be dialled System speed dials Any extension can program the 500 system speed dial numbe...

Page 26: ...ve on before entering the next letter A maximum of ten characters per name including spaces is allowed On completion of the name Select Confirm Then select the outgoing line group Press Exit or hang up to finish programming To Dial View a number from the System directory Press Previous once then Select System Directory Enter the first letter of the name Select the entry and the number is dialled ...

Page 27: ...Mitel 5330 IP Phone Quick Reference User Guide 26 NOTES ...

Page 28: ...Mitel 5330 IP Phone Quick Reference User Guide 27 NOTES IP Phone Mitel 5330 Quick Reference Guide PN LR2750 06200 2 ...

Page 29: ...NLY The information furnished in this document believed by Mitel to be accurate as of the date of its publication is subject to change without notice Mitel assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains M MITEL design is a registered tradem...