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5

 

Superkey Options

 

 

The Superkey accesses ten features through an onscreen menu 
of yes and no questions. To access a specific feature, press the 
Superkey, then press NO until your chosen option is onscreen 
and then press YES. 
 
PHONEBOOK  

  Using the phone book you can look up internal numbers. Select 

Phonebook

 and enter a few letter of the person’s name, then 

press 

Look-up

 Press 

Next

 until the person you want to reach is on screen. 

 Press 

Call

 to call the person on screen. 

 Press 

Retry

 to start your search over.

 

 

CALL FORWARDING 

When you change your call forwarding, the calls selected will forward 
to your chosen destination instead of voicemail. 

 Press 

Yes

 for Call Forwarding (second option under Superkey) 

  Select the type of calls you would like forwarded 

Busy;

 

 Busy calls– Only busy internal calls go to forward destination

 

NA;

  

No Answer - Only no answer internal calls go to forward destination 

Always;

  

All calls go to forward destination and will not ring your phone

 

  Enter the destination, 9, and the number for outside phone (or 

enter an extension number).

 

(The 

I am here

 option allows you to forward your phone to where you 

are without returning to your desk.) 

  Select I am here, enter your extension number, and your calls will 

ring at that desk. 

 

Summary of Contents for 3300 5020

Page 1: ...1 User Guide for Mitel 3300 5020 IP Phone...

Page 2: ...2 On screen menu keys Fixed keys Fixed keys Prime line Rollover Open user Programmable keys Open user Programmable keys Do Not Disturb Pick Up Voicemail...

Page 3: ...tension number TO PLACE A CALL ON HOLD With a call on the line press HOLD To reconnect with caller Press the flashing line button TO TRANSFER A CALL With a call on the line press TRANS CONF Dial desti...

Page 4: ...mode pick up the handset To switch back to speakerphone press Speaker and then put the handset back in the cradle If you press Microphone while on speakerphone the light will go out and the microphone...

Page 5: ...ARDING When you change your call forwarding the calls selected will forward to your chosen destination instead of voicemail Press Yes for Call Forwarding second option under Superkey Select the type o...

Page 6: ...extension number Press SAVE Press another key to program or press Cancel to exit TIMED REMINDER Allows you to program your phone to ring and remind you of an event When asked for a time enter the time...

Page 7: ...ve a new message your message light will flash When playing back messages messages are played back in the order they are received The only exception being Urgent messages are heard first To listen to...

Page 8: ...the message is from and when it was sent Press 8 to skip to the next message Press to skip ahead five seconds Press to skip back five seconds If you press M from the Main Menu to make or send a messag...

Page 9: ...hange your recorded name Press P to change your password Press L to set up a distribution list This enables you to send messages to more than one mailbox at a time Press T to set up a temporary greeti...

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