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Monitored Extension

Unheard Voice Messages

Missed Calls

Logged in to Workgroup

Logged in to Workgroup, in Wrap-Up

Logged out of Workgroup

Available

In a Meeting or Do not Disturb

Out of Office

Vacation

Custom

Idle, On Hook

Off Hook, Dialing

Inactive / Do Not Disturb

Incoming Call

Connected Call

Connected Conference Call

On Hold Locally

On Hold Remotely

Speed Dial Extension

Speed Dial Extension with DND

Call is being recorded

Whisper mute is active

Urgent

Message

Message with return receipt 

Private message

Broadcast message

Broadcast message with return 

receipt requested

Private broadcast message

Private broadcast message with 

return receipt requested

Private message with return receipt 

requested

GUIDE TO STATUS ICONS

Note: 

You can connect supported headsets to the IP Phone 

485g via the headset jack on the back of the phone. 

Your 485g IP phone provides color cues to help you 
determine call appearance status: 

 Steady Green: Phone is in use (dialing or off 

hook)

 Blinking Green: Incoming call

 Blinking Orange: On hold or call parked

 Steady Orange: Extension’s availability state set 

to Do Not Disturb or phone in a No Service state. 
For BCA, the monitored extension is in use by 
another party but you can join the call

 Steady Red: Monitored extension is in use by 

other party (applies to BCA and Extension Monitor)

GUIDE TO LEDS

Main Display

Presence Icons

Available

Custom availability state

On hold or has a call parked 

Do not disturb

On a Call

Call Appearance

Visual Voicemail

Navigation Key  
Pad & Selector Button

Lets you select 
options in the 
interface.

Programmable Call 
Appearance Buttons

Eight custom buttons with tri-color LED indicators 
show active, incoming, and on-hold calls. They 
can also be configured as call keys, monitored 
extensions, or speed-dial keys.

Speaker

Indicator LED

Flashing light alerts 
you to incoming calls 
and unheard voice 
messages.

Function Keys

Perform core 
telephony functions: 
Voicemail, Directory, 
History, Transfer, 
Conference, Hold

Display area

Soft Keys

Context-sensitive, 
functions defined 
in display area.

Audio Control Keys

Volume button controls handset, headset, speaker, 
and ring volume. Mute, Speaker, and Headset  
buttons illuminate when functions are active. 

Handset with 
finger rest

Dial pad

Microphone

Monitored extension

Monitored extension, DND

Unheard Messages

Unheard Messages and DND

Connected call and incoming call

On a Call

On a Conference Call 

Monitored extension in a 

connected call and call answered 

locally

Monitored extension on hold and 

call answered locally

Monitored extension in a  

connected call with a call on hold 

In Directory and History (details view), the following 
icons indicate a person's current phone status: 

IP PHONE 485G QUICK REFERENCE

© Copyright 2017, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third-party trademarks is for reference only and Mitel makes no representation of ownership of these marks.

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